The complaint has been investigated and resolved to the customer’s satisfaction.
This is my story. I had my tax refund direct deposited onto my Emerald card. I got the rapid refund loan. This disqualified me from getting my stimulus direct deposited. The last 2 digits of my SSN are 98. This means I am one of the last to receive a paper check in the mail.
I called H&R Block customer service (which is a joke by the way) and asked them...
The complaint has been investigated and resolved to the customer’s satisfaction.
I took a day off to wait for a package to be delivered by fedex home delivery. I heard the door bell and when I opened the door the fedex truck was driving away. The worst is that I cannot go and get the package. The driver is a contractor and the fedex facility will be closed by the time the driver returns. Fedex customer service informed me that there i...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I were struggling with bad credit from our divorces, and JD Byrider seemed to be the only option for us. In Oct 2006, we bought a 1999 Ford Contour from the Mansfield, OH dealership. We knew that the interest rate would be WAY more than with a normal dealership, but our other car at the time was about to go, and we felt we had no other...
The complaint has been investigated and resolved to the customer’s satisfaction.
I called Roadloans to setup a deferment of my June payment. I had a work related jury and could not make a payment until I had a doctor’s release to return to work. I never missed a payment. I was given the run around.
The attitude of their customer service is the worse I have ever heard. They are negative and treated me if the company was doing me a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased the Balboa table from Haverty's and after two weeks the table begin to chip, and scratches begin to appear. If you write on a piece of paper the writing goes through the paper and comes out on the table in the form of a scratch. This table is not for daily use and Haverty's should have informed me of this. I asked for a table to use daily, now...
The complaint has been investigated and resolved to the customer’s satisfaction.
The driver showed up late with the excuse of "I ran out of gas and had to push my truck to the gas station." Brought in a pump up sprayer a grey dingy looking bonnet and a buffer. Made the statement that he would start in the master (the rear most room) sprayed the entire room with his sprayer (he had not vacuumed nor brought a vac. in the house) he said "I...
The complaint has been investigated and resolved to the customer’s satisfaction.
In June 2006 I had made a call to Golden Gym stating that I would be moving out of the city and inquired if I could cancel my contract. I was advised that if I mailed in proof of re-location that I could cancel my contract free of charge. All was sent- I was under the impression that the cancellation took place in June 2006.
I received a call in 2007 from...
The complaint has been investigated and resolved to the customer’s satisfaction.
Here's my story, I've been a Direct TV customer for a little over a year and signed a 1 year contract. I was told by one of their representatives that I was already paying for HD TV channels so I should get a receiver since I have an HD TV. So I go to a local Best Buy and grab a new HD receiver, paid around $80.00 for it. (this is a LEASED piece of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Clay Cooley to see what types of deals they have. The salesman ran my information and told me I only qualified for in-house financing, which would help me improve my credit.
He then showed me several (10) used cars I could choose from. He said they were all the same price, regardless of the make or model, but he would not, could not tell me the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 2000 Ford windstar brand new. I had a 60, 000 mile warranty and at 58, 000 miles the intake was shot. The tire rod was bad and other problems. Ford fixed the problems as my warranty was still good. Then at 78, 000 miles I got a blown transmission. It only goes in reverse. Ford will not make good on it. I told them to take it back as we are...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 06/14/08 I purchased a mattress and a box at the sleepy's manchester 169 hale road manchester, ct. I chose the option to pick it up at the store on 06/21/08. Around 6:00pm 6/20/08, I got a phone call from the store saying that the merchandise was shipped to 29 pavilions drive manchester, ct so I should go there to pick it up. I was not happy with that...
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid $78 for next day air shipping which is supposed to get to a place by 10:30a.m. . 11:30a.m. rolls around, I call customer service and they tell me that there are zip code exceptions to that guarantee. I use UPS World Ship software to process my orders and there was no indication that this zip code was an exception. So, I paid $78 for a service that I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I made a phone call to a Comcast Customer Service Representative named Patricia at extension 2521, at around 1:00 pm on 4 April 2008. This call was recorded, and it is very important that you listen to this phone call because during this call, Patricia made me an offer for a specific service for a specific price. Later, Comcast tried to make me pay for...
The complaint has been investigated and resolved to the customer’s satisfaction.
I made a payment to Wells Fargo and they still went into my bank account and took some more money without my permission, my account is over drawn and so many checks have bounced. They are talking about they sorry. I advised them that I want my money back now. I can not wait until I get at least 2 more years off this stupid *** loan, so I can trade my car in...
The complaint has been investigated and resolved to the customer’s satisfaction.
After not one, two or three adventures with this ### company I have once again fell for the cheap Asian oak furniture that is either damaged or doesn't come in when the salespeople "promise" then after literally dozens of useless phones with uneducated inept personnel at the local store and central customer "Disservice" department your frustration level...
The complaint has been investigated and resolved to the customer’s satisfaction.
Last month, Capitol one stuck $64.68 of charges on my account, ostensibly because my payment was late. After I showed that my bank had made the payment on time, the charges were removed.
This month, however, I have a new charge of $9.56 because I paid the balance less the $64.68 (which was credited to my account before the due date.)
Today I had to listen...
The complaint has been investigated and resolved to the customer’s satisfaction.
July 11, 2008 I stopped at the esso gas station on Fraser highway of the Langley by pass.
I purchased $20 gas cash. I went out to pump it.
The pump kept flashing prepay beeping, and the last consumer’s amount of gas was still on the screen, so, I thought he had not reset it. I went back in to tell him, he said I must have pumped it.
I said I did not...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchase a car that I had always wanted after my divorce. In addition, I am thankful that I purchased the extended warranty. However, my problems with my car soon began after about 5 months and my car has had multiple problems and been in the carmax shop more than 7 times for repairs. Electrical headlight/taillight issue, back window replace because of...
The complaint has been investigated and resolved to the customer’s satisfaction.
Earthlink billed me for a service I never subscribed to (dial up service) via my verizon bill with out any request or permission. It took 6 weeks and an inordinate amount of time to get the account cancelled and they still wouldn't give me a refund for the repeated billing. What is more disappointing is that Verizon just let Earthlink bill my phone bill w/o permission or confirmation from me.
The complaint has been investigated and resolved to the customer’s satisfaction.
My Wife and I signed up for direct TV online at their website. We purchased the receivers and paid $319.00 for them, as far as we knew, we owned them, as there was nothing on the site that said otherwise. We received our first bill on 6/9/08 and there were charges for "leased" equipment. I called Direct TV and was informed that we did not actually purchase...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a checking account with US Banks for over nine years and had never over drawn my account. As a matter of fact, I rarely went below $500 average daily balance.
Recently I forgot to make a deposit that I thought I had made and experienced a number of overdraft charges. The bank suggested that I apply for a line of credit to act as an overdraft...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered black diamonds, half of them did not test as diamonds and one was very obvious to the eye to be black onyx. They also claimed them to be AAA grade, a nice grade, they were not, they had big chinks out of the sides of the real ones.
The complaint has been investigated and resolved to the customer’s satisfaction.
Long story short:
Day 1: test drove, salesperson offered drive out price, we gave them our drive out price and left
Day 2 Morning: salesperson called to push sales again i declined.
Day 2 Afternoon: 4pm i confirmed over phone car in storage and agreed to sale and told him to prep the car.
Day 2 Evening: 6pm on the way with money to pick up salesperson...
The complaint has been investigated and resolved to the customer’s satisfaction.
I can't believe I fell for this twice! Yes, I wanted a discount off my next order. I truly believed it was through blair's website. Once again, I get the dollar + charge on my bank account but the 2nd time, I got the $14.95 hit.
This was just on tv recently. The "savings" scam programs were claiming that the consumer is totally redirected to another site...
The complaint has been investigated and resolved to the customer’s satisfaction.
Back in January of 2008, Ricky and I had our 1987 Pontiac Fiero GT into the above PepBoys location for a tune up. They did the tune up, and inserted a new alternator and battery, which seemed to be sufficient, but after this, the car would not start intermittently. In May of 2008 (Three weeks ago) we had the car back into PepBoys for the same issue, in...
