Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Jun 27, 2008
10:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've had a few poor customer service experiences with AT&T Wireless. The latest frustration with AT&T Wireless staff occurred when I was trying to return a Bluetooth headset I had purchased from the store.
I walked into the AT&T store during lunch and there were a couple customers being attended to, while there were several AT&T staff members available to...
Jun 27, 2008
9:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been harassed with phone calls several times a day for months, asking me to pay a Sprint bill which is not mine.
I have never had a Sprint account.
When I called Sprint, they told me they couldn't help me unless I gave them an account number. How could I do that when I never had one!!
I checked my credit rating and it is all right so far, but that...
Jun 27, 2008
9:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a dining set. I have had 6 table tops in 3 months, all defective. My chairs are starting to crack in the seats. I finally, after arguing for months got them to give me a refund, BUT, they couldn't tell me if my Citibank Ashley credit card would only be credited or if I would receive a check. AND I would not get my delivery charge refunded...
Jun 27, 2008
9:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In April I used Intellius to get the email of an old friend. Cost was $4.95. Neither of the emails was valid. Sent an email to the company and never got a reply. Then, I noticed that my card was being charged $19.95 for PM Identity protection services. Quite ironic! After seeing all of these other complaints, I would have to call it a scam. I called and wa...
Jun 27, 2008
8:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't call KIWI to clean your carpets if you live in Houston. They charged me over $350, and told me I could call for a follow-up cleaning at a greatly reduced price. My understanding was that I needed to call within one year to get the reduced price. When I called for a follow-up, a technician arrived with a completely different cleaning system. The first...
Jun 27, 2008
8:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In the last couple of years, the Cupertino postal office in California has been misdirecting my mails, losing my mails, and delivering mails to my mailbox that are not addressed to me. What is wrong with this postal office and the postmaster? I never saw this kind of low quality postal service before at any other location all-over the US.
Can anybody tell...
Jun 27, 2008
8:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
UPS Management are corrupt and liars. They lie to there employees and stab them in the back. They make promises to employees just to get what they want. All they care about is getting the almighty dollar. They take advantage of there pt-time employees since they are the lowest paid. A personal conversation with a High up manager was not kept confidential...
Jun 27, 2008
8:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I rented a 14 foot uhaul truck on 6/14/2008. Equipment Number DC7005B. I picked up the truck and everything appeared to be going fine. They were so generous to give me 3/8 of a tank of gas. So first thing I did was to fill it up with gas, which cost me $75.
I then proceeded to the storage unit we had to load it up. We got it all loaded and drove about 10...
Jun 27, 2008
8:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 2, 2008 AmeriCredit’s repossession agent in repossessing my vehicle constitute “A Breach of the Peace” according to the law in my home town.
The repossession agent illegally; entered the secured locked closed garage in my apartment community without my permission in seizing my car.
Americredit sold my vehicle at a Private Sale. Proceeds of the sale...
Jun 27, 2008
8:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
First they ripped me off for the lease itself, with all the add-ons, but then they lovingly added charges at the end of the lease.
OK, I should have been more careful when I signed the stupid contract, but we'd been there for hours (one of the dealerships famous tricks of the trade!!! - wearing out the customer so he's just too exhausted to check...
Jun 27, 2008
8:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered checks from Checks Unlimited and now the run around begins. I placed an order for two boxes of checks, and received box 2 of 2 in the mail.
I called there representative and asked where box 1 of 2 was. The person told me that they both have shipped at the same time, and I should receive box 1 of 2 in approximately another week.
I don't know how...
Jun 27, 2008
7:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I brought my car in to Merchant Tire in Cary, NC with a pinhole leak in an upper coolant hose that was apparent due to some steam emanating from under the hood.
The mechanic who first worked on my car indicated it was just a small leak and the hose could be replaced. I will point out here that at no time did the car overheat, nor did the check engine light...
Jun 27, 2008
7:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We tried Magic Jack for the free 30 day trial (free... lol). Even when it was working, there was at least a 30-60 second delay on outgoing calls, as well as incoming... you answer the phone and hear nothing (on the callers end it is still ringing, even though you have picked up). Then it just stopped working altogether. Don't even get me started on customer...
Jun 27, 2008
7:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased Roketa moped 50cc, front wheel bearing failed after 35 miles. Repeated calls to customer no-service resulted in hours on hold, no call-backs and no resolution. Would ship it back if we could! This is after spending a month to get the title sent to us. We had to result to paying Fed-ex to have the title sent to us. Assembly instructions sent were...
Jun 27, 2008
7:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I encountered a total loss on my 2006 Ford f-250 p/up truck. They offered me $6000.00 less than the cost to replace it, and have offered less than a third of the cost to replace my heavy duty bumpers, tool box, and lumber rack. They used one comp over 200 miles from where I live. Yet, they can not provide any comps in the Dallas Fort Worth area. I have been...
Jun 27, 2008
6:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I looked at their site and it looked like a good company these people are ripping us off... i waited 3 weeks for an atv and called daily and like everyone else got nothing dont get robbed!! There are better places to shop. Do research... i called best price atvs and got my ATV in 4 days. It’s a shame that these people can do such a thing to willing to pay...
Jun 27, 2008
5:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Years back I bought a wall unit from them and they delivered the furniture damage and one of the pieces of the wall unit didn't match with the other.
I refused to accept it and I asked them to take it back. It took me about 4 trips to their store to try to get my money back. Every time I went they came back with a different story including misplacing my...
Jun 27, 2008
5:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
DHGate.com has left an official reply on this complaint.
Dhgate.com is a Chinese wholesale website. Dhgate is full of counterfeited products. Sellers may list what they want and list whatever quantity they want. Sellers can send you a totally different product and will eventually end up wining dhgate's crappy dispute centre.
Dhgate is slow to respond to emails. Dhgate is slow to respond to disputes. Dhgate...
Jun 27, 2008
2:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I hosted a 'spa party' at my house. Hayley Skladanek was the BeautiControl consultant there. Party was great. However, I started getting complaints from the people at my party about their orders. Apparently, Hayley had signed two of the girls up to be consultants without their knowledge. The two girls were bombarded with phone calls and emails on how to be...
Jun 27, 2008
1:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a former employee of Charter One Bank in their business banking department. What a horrible place to work, poorly managed, poorly compensated, poorly trained; or well should I say not trained at all... Lets start from the beginning. This company portrayed this job to be everything that it wasn't. I originally took this job as a lender instead I ran...
Jun 27, 2008
1:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Rumors are that, Publix has a habit of placing milk on the shelves up to 5 HOURS after delivery. Many people wonder why after shopping at PUBLIX they often come down with some kind of FOOD POISONING. That could be one of the reasons. I have spoken to employees of the store who have confirmed this is true. This is just one of MANY abuses PUBLIX is guilty of.
Jun 27, 2008
1:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When Gamestop receives a shipment of new console games (Xbox 360, PS3, PSP, Wii, etc), they automatically open one copy of the game. They remove the game disk and place it into a sleeve and file it away. They take the open case including the manual, mark it with a price and place it onto the shelf (as a display box) to be manhandled by who knows how many...
Jun 27, 2008
1:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My son plays the game bought some items to assist with playing the game, oh the company changed hands and they will not supply us with the $80 of items he bought but gave a discount of 25% on other items ($65). he then bought more $65. Then on friday march 17th all the items he had bought were gone and they will not give a reason. They said someone must of...
Jun 27, 2008
1:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was sent a four thousand dollar check with a letter stated that I won 57, 000 dollars. I called the number provided to check with the company, and a lady named Stephanie told me to cash the check and it would automatically be activated in there system. She stated once I cashed the check to mail the four thousand dollars back to them and they would issue...
Jun 26, 2008
12:51 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
About 3 weeks ago I noticed a few mice droppings in the hall bathroom. I'm not a friend of mice, as I don't know anybody that is, so I knew that I had to do something to get rid of them. Most likely I knew they were underneath my house and coming up at night. My options were to get some poison and crawl underneath the house and put it there and to also set...