Well, I just found another fraud billing on my Verizon bill, for that [protected] directory assistance call that mysteriously shows up periodically. This is the third time in 15 years it has showed up, at three different phone numbers I've had. It is always the same, a single supposed use of this directory assistance. This time I know I was at work, and my invalid wife is physically incapable of dialing a long string of numbers like that. Not only that, why would anyone use this ridiculous scam when you can dial the phone company directly to get phone numbers, or look in your phone book? This fraud continues to plague the US, and our government allows it under the guise of 'It isn't illegal, because they provide a service' excuse. Yeah right! A billing service to these scam artists that prey on millions of consumers every year. Go ahead and call them, at one of the various numbers, half of which don't work. If you get through, ask for the full name and address/phone number of the entity they are billing for, I dare you... it is likely that if you call the second company's number you'll find it is ANOTHER billing service, heh heh.
I just can't wait to make my call, again, and talk with that inevitable foreigner with a thick accent! Maybe today...
Oh, and if you expect satisfaction from Verizon cross every finger you have. Sometimes they will remove the charge, but most times they tell you 'oh no, we are required to pass on the third party billing, by LAW!' Doggy doo doo. Go ahead, show me the US Code that applies... I haven't found it yet, heh heh.
My first time falling for a 'free trial' scam. Wu Yi Pixie Pack. They tell you 'only pay for shipping' and never tell you that you will be automatically enrolled in a monthly subscription. I was billed twice for $69.87 for products I never received! I noticed these charges today, called them (actually got through) and was told that I should have read the terms. What terms? They don't provide them during the ordering process! I found them on their website today when I went searching for them. But at no point do they tell you to read the terms before ordering! I spent about 15 minutes on the phone letting them know that if I wasn't given a refund, I was going to everyone I had to, to make sure they were shut down. I have contacted my credit card company to dispute these charges and will keep close track, as I was told by Wu Yi that I would receive a refund for both charges.
What a scam! People should be told the terms before ordering a 'free trial'. I would never pay almost $70 for tea!
I got a Credit card (samll business) from Advanta Bank in May 08, caught by VERY attractive offer on balance transfers (0% for 15 mo) and good rate on purchases (7.99%). In Sept I received a GENERIC amendment to CC agreement bumping my rate to 26%. Customer service - including supervisor - claim this is based on an individual review of my credit rating, income/debt ratio and payment history...
YET all the above are excellent: I've been paying more than min payments on time or early -EVEN THOUGH PAYMENTS Go towards the INTEREST -FREE section of my total balance due...- They must be in financial trouble and trying to get more cash from us or they are truly abusing the system and their executives should be in JAIL.
I conquer with Fred in LA (posting 359279) and wish I could contact him but there is no contact address in his posting.
I find it interesting how you can have one contract with three lines and be charged an early termination fee per line. When normally it is per contract. It is interesting also to know that sprint automatically renews your contract when you call in and make changes to your account. Every month, you receive your bill it is wrong. There are charges that you didn't authorized, you must call into the provider just to find next month you get the same thing. These are the things my wife and I have put up with for the last three years. Finally fed up we switched providers. But, only to find that sprint is socking us with $450.00 to terminate our contract early. BEWARE, DO NOT SIGN UP FOR SPRINT.
Hurricane IKE, Comcast is valuing their Electronic Boxes that are required and provided by Comcast at over 400.00 each. These used boxes can not have a fair market value of what they are claiming. They are instructing their customers to claim these units at an inflated price on their Homeowners Insurance and paying the inflated claim to Comcast. This is insurance fraud. Every single person that has been told to do this should file a claim with the FCC. I hope someone flies a Class Action lawsuit against Comcast and puts these rip-off artist in Jail.
I ordered a supposedly "free sample - just pay shipping" from this company and a week later, I have a full shipment of the product and a $74.95 charge on my card UNAUTHORIZED!
I am now fighting the credit card company to get my money back. I NEVER agreed to a continuing order service, their product is disgusting.
I am left with a bottle of useless capsules (unopened) and the potential cost of shipping back to the company what I did not order and do not want!
In a letter to the CEO, Julian Day, I wrote the following:
I am a perfect example of a typical Radio Shack customer. I have made quite a few purchases there over the years, and when friends have a need for something in the electro-technical area, I would have been among the first to suggest that they visit their local Radio Shack. In other words, I was part of a strong loyal customer base.
The company however is being undermined by very, very poor middle management. Here has been the most recent very disappointing experience at my local Radio Shack. I recently purchased a medium priced Jensen CD/AM-FM combination player which was both AC and DC. I had been using the AC with regular alkaline batteries, and found that using this as often as I did, I was spending too much on batteries.
I went to my local Radio Shack (Edison, NJ, US Rt. #1, Wick � Pathmark Shopping Plaza ) and found that the Nickel Metal Hydride Batteries ( SIZE C ) were about $17.00 for two. I needed six. I purchased four that day (about a month ago) and just this past week I bought another two. The Alkaline batteries finally ran out so I began to charge the six Nickel Metal Hydrides. I was using a fairly new Ray O Vac, all purpose battery charger that was good for both Nickel Metal Hydrides and Nickel Cadmiums. I knew that it worked well because I had been using it for my AA and AAA batteries all along. The two most recently purchased �C� cells took the charge after a few hours with no problem. The four batteries that I purchased about a month or so prior, did not take the charge. I left the batteries in the charger overnight and found that they did not charge at all. I used a small volt meter to check them and they were completely dead.
I never kept the packaging or the receipt, because I never anticipated this to happen. It was a battery, not a device, and until this time it never occurred to me that a brand new battery couldn�t be charged. The batteries appear to be brand new and they are clearly marked RADIO SHACK, so where else would I have purchased them?
I returned to the store and merely asked for an exchange. The manager, who started to say his name was Edward, said that he could not exchange them without the packaging. I obviously explained that I didn�t have the receipt or the package, but, if he looked he could see they were brand new. He printed out the receipt and said this is the policy and would not help me after that. I asked him for his name and he refused. I asked him for the name of his supervisor and he said he didn�t know. I asked him how I could contact his supervisor and he wrote down a number, [protected]) that I called and called and called, but no one ever answered and there was no message.
I called to Texas to your office and was routed to the answering service for the Central New Jersey regional manager but never received a return call. I AGAIN called to your office [protected] ) and used the internal directory and left a message with YOUR service and never received a return call.
The return policy clearly states:
Merchandise must be returned in like-new condition (except for damage caused by any product defect) with the original packaging materials (including barcode/UPC label), accessories, instructions, and the original sales receipt, otherwise your product may not be eligible for return or it�s return may be subject to a refurbishing fee�Radio Shack performs a careful inspection of all returned items for signs of use or wear.
The KEY WORD is otherwise� I would have gladly subjected the batteries for inspection and then OTHERWISE had the staff replace them! The manager would not even entertain the notion that the product was defective! If this was a few dollars or a complicated device I could be more understanding. I even asked them to hold the defective batteries over night and try to charge them for me. The batteries are advertised as being able to be charged over and over again. These were CLEARLY brand new. The manager was unresponsive and said to me the policy was clear, no receipt no exchange. There wasn�t even any inspection. All I received from that store was an arrogant and inexcusable excuse for customer service. It is no wonder that these store are in trouble.
If these items cannot be replaced, I have been cheated out of over $35.00 for batteries that cannot be charged and never could be charged because they were defective and they could obviously not have been purchased ANYWHERE else BUT Radio Shack.
My wife is the national customer service manager for a major Fortune 500 company and practically argued with me that it would be impossible for a company the size of Radio Shack to tolerate this level of customer care (non-service) and an attitude of arrogance that can only be explained by inadequate or non-existent management.
H and R Block made a income tax mistake on my 2006 taxes and now I owe over 4, 000 dollars in back taxes! The mistake was made when the preparer didn't look at all the income paperwork that we had turned in to them. H and R Block dragged there feet and finally agreed to pay the penalty and refund the tax prep for that year. But we are now left with the back taxes. We do NOT have 4, 000 dollars sitting in our cookie jar so we will have to make payments to the IRS along with interest for H and R Blocks mistake! There reply was "make sure you check your return over before you sign it" I think this stinks and want to let potential consumers know that H and R Blocks advertising statement "Satisfaction Guaranteed" is just advertising fluff!
We will not be having are taxes done by these "professionals" EVER AGAIN!
The only high definition TV I have burnt out June 30th. I figured I would take it to Sears granted the store was really close to my house (nearly within walking distance). I have always taken my equipment to Sears and never had a problem with the repair center until now. I put the TV in the original box, and had to put the stand and remote in a separate box (happened to have a 10x8 shipping label with my address on it) to ensure the metal rods don't scratch up the TV after it is shipped. I took my Akai 37 inch TV into the repair center to get repaired July 3rd, 2017 (at 1PM). I informed the employee to put a little bit of popcorn into the box since I did not have all 4 pieces of styrofoam that came with the TV (wanted to ensure it was safe when sent to repair center in Torrance). We were told that in 1 week the TV would be ready to be picked up.
A week goes by, no one calls my phone number I left for sears. I figured I would drop in and check on the status as trying to call that department makes you hold on for 1min 34 seconds before hanging up on you, with no voice mail. I arrive on July 10th at 3:10PM approximately one week after dropping off the TV. I walk in to the repair center as an employee walks out to help a customer and get a glimpse of my TV sitting 5 feet from the double doors. I wait patiently until it is my turn to be serviced for the repair pick up. An employee brings the TV out and informs me it could not be repaired as it was over 27 inches + it was an Akai.
I figured no big deal I can take it somewhere else, until I found out something very interesting. I ask the employee where the second box is, he then replies and informs me there isn't a second box with the TV. I inform the employee the box was brought in by me & without that box the TV itself was useless. Sal Martinez began to discuss an option such as a refund for the diagnostic fee, in which I informed him the box was shipped to the repair center and not diagnosed (refund & cost were no longer part of the conversation after that it was established the box's packaging tape wasn't broken). One of the employees in the back says "I saw that box a few hours ago." I was informed by Sal Martinez the box would be found within 24 hours, and given a torn piece of a paper that said Sal Martinez and given a number which did not have a voice mail nor was ever picked up. I went home, opened the box to come to a horrifying conclusion, when they shipped the box they had not added any popcorn to the box almost ensuring damage during shipment (you never know how the postal service will handle your box). There is a 35% chance the TV cannot be repaired even with the stand and the remote if it has been dropped without the popcorn the employee told me he would add (I will update this complaint with his name when I go in tomorrow).
The next day I return after calling that number 3 times having it hang up on me at exactly 1 min 34 seconds, and was told by Sal Martinez to come back in 24 hours. 24 hours later I return, still no response, only this time Sal Martinez isn't there and a African American manager within the repair center(who I believe is doing his job better then anyone I spoke with in the store) who told me he would email Sal Martinez & I would receive either a email or a call within 24 hours (I left him my cell phone number). 72 hours passes... I call Sears and ask to speak with a manager at the Ventura store. No one picks up, so I call again and ask to speak with any manager currently available. It rings... and similar to the number Sal Martinez gave me, it hangs up after 6-8 rings. I call again the next day and ask to be forwarded to the complaint department. Instead of the complaint department I am sent to the very same place I had just called [protected] + press 0). So I figured I'd just go back in the store since I found out pressing 0 doesn't take you to a operator in the store. 24 hours later I go in to the store to speak with a manager. When I show up at sears I have a manager paged to the front where customer service is, so I could speak with him regarding my problem.
A manager named Jeff Woodlow (not sure if last name is spelled correctly, but he is a assistant store manager) greets himself and I bring him up to speed. Jeff informs me after I explain what happened that Sal Martinez was not at the repair center the day of the loss & there was not a second box when the TV was brought in. I inform Jeff that I bought it in personally & personally spoke with Sal Martinez as well as had his name written down BY HIM with a phone number which turned out to be useless. Jeff again assures me (I don't know how he believes he was assuring me) there was not a second box with that TV. I inform him again I had brought the box in with my tv and the shipping label was only on the box they happened to lose. Jeff gives me his business card and informs me to send him an email with the contents of the box. I go home and immediately within 45 minutes of receiving the business card send him an e-mail with the contents of the box as well as the shipping address information that was attached to the side of the box (in a plastic case so I knew one of the employees had to rip it off in order for them to ship it or cover it with their shipping label). Another 72 hours passes by (Date:July 21st 2017) so I call sears again, ask to speak to Jeff Woodlow, I was informed he was not there. I send him another email to ensure it went through (sometimes checking sent mail just isn't enough).
72 hours passes by, its now July 24th, nearly 2 weeks after I had picked up the TV.. I was beginning to get mad granted the Olympics would be on TV soon and I did not want to miss it. During this 2 week period my xbox 360 and wii were unable to be used & my morale was beginning to drop at work. I no longer had the entertainment I spent so much money to be able to enjoy. I figured it was time to escalate the problem to a complaint department even though the first time I tried it was smacked down by a incompetent employee.
It is now July 26th, I finally get to a "Executive Complaint Department" who supposedly reports directly to corporate. I greet the representative, Marina and bring her up to speed with what has happened so far. She informs me she will call the store and see what the deal is. I inform her she was better off saving her breath since there IS NOT a voice mail for any of the managers in the store. She attempts to call the managers and within 5 minutes quickly realizes I was right. Marina informs me she has sent a notification to the store and to corporate which supposedly charges the store $175 (I dont know about you, but emails last time I checked were free so I figured this notice was just to make me feel better which it did for all of about... 5 minutes).
24 hours passes, no call, another 24, and another 24. At this point I'm beginning to feel a dark cloud pass over me and feel I'm beginning to fight for my sanity, and go to the store and inform jeff if I am not contacted within 72 hours I would call the police (I know its a civil manner but I wanted to see just how far Sears was willing to take it). Jeff tells me he did not receive an email, which infuriates and makes me tell Jeff I was tired of this [Exploitive deleted] and shouldn't have to go through this. I told Jeff all his employees needed to do was look at the manufacturer & the model number to quickly inform me the TV could not be repaired. I told Jeff to grab a piece of paper and write down the contents of the box. I inform him the 2 short black rods screw into a longer black rod which creates a U shape, which screws into the plastic base which then the TV is placed onto that U shape and locks in. Jeff writes down the information and I tell him not to forget about the remote (July 29th).
That was the last time I contacted Sears, it is now August 11th, 2017. I have come to the conclusion Sears is no longer interested in reimbursing me for the stand and remote which I just found out is going to cost $300. $76 for the remote, $224 for the stand since it is a spare part almost no one ever needs so they needed to refurbish a stand just for my TV. I post here as I feel I should not have to speak with a lawyer, and the channels you would normally stay away from I feel I need to utilize in order to possibly resolve this issue. I have been through way to much these past 5 weeks with Sears hanging over my head just out of reach & my work morale falling as each day passes, and I believe at this point Sears needs to give me a TV of equal value, size, features as at this point this is my last attempt at allowing this to be a civil manner. Escalating this issue at this point would involve the consumers union as another owner of this TV (it was split between 2 others) is a member of that organization and believes if she needs to escalate it, the problem won't just be resolved.
On August 6th, 2008 my fiance called Direct TV to settle on our past due account of $807.76(charges for fees on boxes unless returned or account is reinstated.) Direct TV settled on $225.00(we reinstated our account.) Within a day or two I went to make a withdrawl and there was no money left in my account. After going over my account I realized Direct TV withdrew two seperate amounts, one was for $225.00 and the other was for $582.76, turns out to be a total of $807.76. I immediately called Direct TV and spoke with a supervisor by the name of Marisol. Marisol agreed it was there mistake and they would return $585.09 (with taxes). I then explained to her my account was already insufficient and was accumalating fees. She assured me if I faxed in a statement to her all monies would be returned to my account by Friday August 15th, 2008. I was so excited about finding my money and knowing it would be returned to me that I did not realize how long I would have to wait. Today, (Monday August 11th, 2008) my fiance tried to get in touch with Direct TV to explain to them we needed the money returned sooner. Direct TV stated (Jared)they would be unable to return it any sooner. My fiance asked if we wrote a check for groceries if they would pay the "bounce fee, " he also stated they would be unable to pay the fees. Now for the dilemma, we have five children and that was money needed to buy some groceries, fuel for my car to get to work, and school supplies (school starts on Wednesday), and whatever else I needed to do with "my money." So I guess what I am asking is what am I supposed to do until Friday. I borrowed $20.00 last night to buy $7.83 worth of food for seven people for three meals for today and I put the rest in gas at $3.64 a gallon. I need food for the rest of the week and do not have the resources to beg or borrow. How can someone take your money so quickly and easily out of your account. Yet, take as long as they need to return it. I also had two credit cards I needed to pay and they are now past due (first time.) If anyone reads this and can call Direct TV and ask them to please put a rush on this we would greatly appreciate it. Marisols voicemail is [protected] or you can call [protected] and ask for Marisol or another supervisor. If I can get several people to call maybe we can get them to speed up. A check in the mail would get here sooner. Thanks again, Mother of five in McLoud, Oklahoma.
I purchased a HVAC unit from sears 4 years ago. I also purchase the "GOLD MASTER" warranty plan which we were told would cover parts & labor for 10 years.
Now that 4 years went by, the condenser unit failed (smack in the middle of the hottest part of the year) - I called the repair center and they responded with "We can have some one out on xx day". OK so far good.. now xx day rolls around and no repar man shows up!
So I call back and request information as to why there was a no-show when I had to take time off from work to be there. Sears customer "service" (yeah right!) responded with "Well sir it seems here that you scheduled the appointment for 3 more weeks from now" --> now what consumer in even there WORST state of mind, would schedule an appointment for service 3+ weeks from the time that thier unit is broken while living in a house under TRIPLE digit heat?
So now after the condescending CSR discussion and being told that the labor was NOT included in the waranty - and arguing with several individual's (after being put on hold for a long time / transferred to a 'supervisor' etc..) that have NO IDEA what the previous rep talked to me about... One of them finally conceded that "Yes 3 weeks to wait is excessive" then offers to transfer me to the supervisor of the routing department AND HANGS UP ON ME!
BTW - it is now 10 days after my unit quit and they still have not come out to service the unit!
So now it's Monday - they agreed to send someone out on this day and then we get a call that the appointment has been CANCELED because the technician is SICK!
Now here is the kicker... Being the sly little sucker my wife is. She calls Sears and asks to talk to a salesman for central heat/air -- when talking to the salesman, he assured her that not only after purchasing a new unit (he had no idea we were current unhappy customers) could he get it installed within FORTY-EIGHT hours but if ANY repairs were needed it could be resolved within the same timeframe!
My question is -- if a sale can get installations within that time why does sears treat it's existing customers with so little regard!? Do they not even know the term "Customer retention"? I tell you now at this point -- I will NEVER buy from them again!
I never signedfot their service, never had a Dish and they put me in Collections, dropped my scre by 100 points, and said they would take it off or reverse it. It has been 2 months and nothing has happeneed!
On July 3, 2008 I discovered that a residential phone line had been fraudulently opened in my name with AT&T, and this was just the beginning of my extremely upsetting experience. I live in New Hampshire, and the phone line was opened in Miramar, Florida. I feel absolutely sick over how easy it was for these criminals to open an account with AT&T, but how extremely difficult it has been to be exonerated from this theft. AT&T opened this account in 5 minutes or less, and yet I have now spent the last 6 weeks making calls, sending faxes, e-mails, and certified mail trying to prove my innocence. Again, I requested that a supervisor call me back, and I was told that someone would call me back by the end of the week. "Mondays are very busy." Why? What is wrong with AT&T's Customer Service? I keep being told they still need more information- even after I have sent them exactly what they have requested. AT&T has the worst Customer Service that I have ever dealt with. I truly hope that anyone reading this has not had the same awful experience. It is because AT&T (Bell South) opened up this phone line so freely for these thieves, that a dozen credit cards were also able to be fraudulently opened in my name. So, a word of advise - check your credit report to be sure you don't have an inquiry from Bell South (DBA) AT&T. The Identity Theft thieves open up phone lines in other states so the credit card companies can call and verify the new change of address, and then send out credit cards in your ... name. Good luck.
I relocated within San Francisco October, 2017 into subsidized housing that offered ONLY bundled Internet and Dish for television and Internet at prices higher that AT&T offers just a few hundred yards away because they were provided exclusive rights to provied these services to ALL residents in the development. Elsewhere in San Francisco AT&T offers many incentives for customers to switch from the exclusive cable franchise holder to Dish, but they have no motivation when they are guaranteed anyone wanting to watch television in this development can only choose their package. In addition, they offer vitually NO customer service and have many service interruptions that they don't explain, fix quickly or waive charges for. How can those many hundreds of us in this lousy situation get equitable pricing and decent dervice?
I bought a roundtrip ticket from Chicago to Mumbai (India) via Amsterdam for Feb 12 2017. I missed my first flight from Chicago to Amsterdam due to a snowstorm in Chicago and traffic backups. So I spoke to the manager at Chicago. He informed me that for a $200 charge, I could use the ticket to fly from Chicago to Mumbai later. I bought a one way ticket on another airline to Mumbai and returned on KLM as previously planned.
When I tried to redeem my one way ticket that I had not used from Chicago to Mumbai, KLM said that since my return ticket was already used up, the unused ticket that I thought I still had from Chicago to Mumbai was INVALID. The customer service representative on phone went on to add that "she didnt know how they let me board the return flight and I should be happy for it". Before getting on my return flight to Chicago, I had even called up the KLM office to reconfirm the ticket and they did so. If they care to check their phone records, they'll find this is true.
They will not honour my ticket that I paid for, accept that it's the fault of someone who belongs to their airline in India and still refuse to do anything about it. This is much more serious than bad service. I am outraged at the service they have provided to me and at the customer service representative I spoke to on phone, who even yelled at me.
It just makes me feel cheated that an airline so blatantly denies me what I paid for.
On August 1, 2008, I purchased my Dell Inspirion 1520 laptop online. I had just bought another dell back in March but accidently spilled soup on it. But, I was happy with my Dell (that I bought from Best Buy) and decided to get another Dell. I decided to just have one made custom for my needs and not what you can get pre-made in the store. Anyway, my laptop was supposedly sent to DHL on 8/7/08 and I paid for 2 business day delievery (which is extra) so it was supposed to be here yesterday on 8/11/08. So when it became late in the day yesterday I called DHL to discover that only a "label" was printed up and they had never physically received my laptop.
So I called Dell, (which I hate doing because 9 times out of 10 when you call the 1-800 number you get connected to someone in India who speaks broken English and who are typically extrememly rude. Since I ordered my laptop, I've spoken to 5 EXTREMELY rude, Indian representatives). So when I got a hold at someone at dell, which is also difficult to do because you have to go through an ANNOYING automated phone system, I was told I had to wait another "24-48 hours" to call back. So I called today and I was told the same thing AND my laptop is STILL at Dell when it says on my account that my laptop was shipped on 8/7/08 which was 5 DAYS AGO! I demanded a refund of my shipment and they keep telling me I have to wait until I receive my laptop, which seems it will never get here. I then said I just want a refund of my entire laptop but they told me I already have a "tracking number" for delievery and they can't do that EVEN THOUGH MY LAPTOP IS STILL IN THEIR POCESSION.
My advice to any future consumers: DO NOT BUY DELL. THERE CUSTOMER SERVICE IS WAY TO HORRIBLE AND TOO MUCH OF A HEADACE TO EVEN WORRY ABOUT THEIR PRODUCT. If something goes wrong with your laptop, you are so screwed if you have to call customer service.
I have a Kitchenaid wall oven less than 2 years old that has failed to work after a cleaning cycle. I have read several complaints about this, repairs will be the Thermal Fuse or Control pannel, caused from overheating during the cleaning process, Kitchenaid replies that is it not a defect.?
Commerials, especially the ones that degrade men, disgust me! I am so tired of hearing how stupid husbands or boyfriend are...like they have no brains in their heads, no minds of their own. Like not being able to look in the refrigerator, to box of whole wheat cereal telling the husband to "shut up Steve". What irritates me more is Billy Mays and his LOUD mouth. Does he have to Scream to get his point across? There are millions of commercials out there that i can't stand, but i would be writing forever!
In late July 2017 ordered a 3 year renewal subscription to USA TODAY SPORTS WEEKLY for $90.95. This offer by far topped any competitors offers including the publisher. SPORTS WEEKLY renewal was supposed to start 4-6 weeks from that date around the time my original subscription was expiring. Renewal from MAGAZINECITY.COM never happened. Wound up renewing myself through the publisher for 1 year.
E-mails were never returned. Phone calls were never returned. Got the run around from a Supervisor named Christine who likewise never returned follow up messages left on her voice mail. The excuse I was given by Christine when I actually spoke to her was that the Fulfillment House messed up and the order had to be resubmitted. She promised to call me at the end of that business day with a resolution. Weeks later, I'm still waiting for her call.
Later, spoke with Anne Marie Feris who allegedly is the Boss, the company Director. She insisted that the subscription I had renewed for 1 year came from her company, etc. Reality is that my renewal through the publisher expires in 2017. The MAGAZINECITY.COM sub if in effect would have expired in 2017.
MAGAZINECITY.COM kept telling me the publisher told them my renewal was from them and the publisher kept telling me they had no record of any renewal in my name from MAGAZINECITY.COM. Since I had paid with a credit card I went through my card company and received a full refund. I complained to my card company days before my statute of limitations to file a complaint for a refund would have expired.
MAGAZINECITY.COM based on my experience is a TOTAL RIP-OFF. Will never do business with them again, and NEITHER SHOULD YOU!
The web sit adds on more sets without you ordering them. There is no confirmation for your order until it is all finished and the order already submitted.
These people are such a rip-off. I ordered a product from them on November 1. On November 3, my account was charged the $49.95 (the amount of the product) and the money was taken from my bank account. Weeks went by and I never heard anything from them.
I would try to call, but no luck ever getting through. On November 30, I contacted them by email to explain its been about a month and I have received absolutely nothing. They emailed me back to say that my product would be shipped immediately. I check my bank account and notice that this company has charged me $99.90! They have charged me double the amount for what reason I have no idea. I have no idea how they justify this or why they did this.
I am now out of $99.90 on TOP of the $49.95 that I previously spent, which they kept by the way. I'm out $150 and never even got my product! What's worst, is that I didn't have that extra money in my account, so my bank account is overdrawn for reasons not my fault. Those who have Bank of America know that I will now be charged $37.00 for every single day my account is overdrawn. I'm going to end up out of hundreds of dollars all because of these idiots! As you can imagine, I have emailed them some very nasty emails, have not heard back just yet.
Please DO NOT order from these people! They are scammers!
If you are considering ordering high-speed broad-band TV and Internet service from Verizon's fiber optics system (FiOS), there is something that you should know that Verizon forgets to tell you.
You've all heard by now that in Feb.2009, if you use antenna TV on a TV that does not have a digital tuner (most older TVs do not), you will no longer be able to use it unless you buy a digital to analog converter box. The government has a coupon program to help offset the one-time purchase price of those boxes, so each box may cost you perhaps $10 to $60, depending on brand and features). You may have also been told that if you get your TV signal from a cable company, rather than over the air from an antenna, you won't need to do anything.
On the other hand, if you receive your TV programs from Verizon FiOS, and have more than one TV set, you will need to RENT for EACH ADDITIONAL TV SET you either one of their set top decoder boxes (the same kind you need to get FiOS on your primary TV) or a Verizon digital to analog adapter. The converters you can BUY via the government's coupon program will NOT work with FiOS. The cost for renting Verizon adapters is $3.95 per month per additional TV set for as long as you own the older TV.
I signed a one-year contract for the Verizon Triple Freedom Essentials promotion package which gave me a set top box with DVR free the first year. But neither the sales personnel nor the installer who hooked up my computer and primary TV mentioned about needing adapters for my other two TVs.
The wu-yi source is one of the biggest frauds. They told me a free trail offer and I was more than pissed when I found out it was less than free. It was 60.00$ so far and if there is anymore strange charges I will be sure to take all of your advice and just cancel my card. thank god I just used my debit card! I am not going down with out a fight however if there is any further action I can take to bring them down I will.
Stay away from this fraudulent company! Money sent-order never received! Don't trust them!
I receive an email stating that it was an automated address... I looked in my bank account and found the phone number and tried to call. phone recording said welcome to support call us back between 8:30a and 3:30P or if you want to unsubscribe go to the site and unsubscribe there.
Tried the address and it brought up page on ripoffs. I've called my bank and they say I have to get in touch with the company. We're on permanent disability and can't afford to have money (which I have no idea the amount is) taken from our account.
Again all that I received was a plastic bag for mail with no invoice or directions.
