Bendaroos
reviews and complaints

My son has been wanting bendaroos for a while. They r on the tv all the time evrytime they come on that's what he wanted. I saw them at walmart and bought it for him for Christmas. They did not work I thought I was doing some thing wrong. I tried everything. But they did not work do not buy them it is a wast of money.

The Bendaroos website over changed me with two sets for $56 when i ordered for one set, there was no way for me to know that i was charged for 2 sets until I finished the order. I had no number to call back for cancellation. very suspecious company and cheating

This company overcharged me I ordered one bendaroos kit and they charged me for five I could not believe that. Then it takes at 30 min to talk to someone and they tell me they can't help me till the transaction went through which makes no sense at all I am so upset I am still dealing with this issue DON'T purchase anything through this company

They advertise "order one set - get another free". We ordered 2 sets and never received the free sets. Bendaroos will not answer email or phone.

I was ordering these for my grandkids and tried to cancel the sale after I saw how much the shipping is - did not hit "Place Order" and exited out - it placed the order anyway and when I tried to send a cancellation on the "order confirmation" email - it came back undeliverable - DON"T USE THIS SITE - ITS A BIG SCAM

I tried to order one set of these for my son for $19.95 + 6.95 S&H but after checkout it showed they were charging my card $56.00 for one set plus family pack. No way to change your order or confirm anything once you enter your credit card number. Customer support telephone number does not work when you dial it. Be very aware of this company making fraudulant credit card charges.

Thank You
Dwayne Dodson

The web sit adds on more sets without you ordering them. There is no confirmation for your order until it is all finished and the order already submitted.

This company is a scam. Stay away! I ordered bendaroos but the website is very confusing. They say you get a "double order" for free, but when you check out you are charged twice!

The website is poorly designed (? on purpose) that requires you to click through many screens of "add-ons" before you get to checkout. There is no review of your order prior to submission. If there are problems with your order (like being overcharged, as I was) you are out of luck.

They did not respond to email requests. I called customer service which was busy for a long period of time. Finally got through and was on hold for 31 minutes before a person picked up. Despite the fact the the website says 4-6 weeks before shipping (and charging your credit card) the person said "oh your order is being shipped -- I can't change the order".

Caveat emptor! Let the buyer beware!

My daughter saved her money since Christmas so I could order her the Bendaroos she sees advertised on TV every day. When she had saved $19.99, I called the 800 number to place an order. I did not speak to a person but to a computer. Ordering seemed simple enough at first -- I gave my credit card information and waited for a confirmation.

Instead I was lead through 35 minutes of sales pitches for all kinds of other products and for 'upgrades' to my order. I never received a confirmation number or the amount I would be charged. I could not go 'back' through the phone to cancel my order. I knew it was a scam before I even hung up the phone, but they already had my credit card information and there was no option to cancel and no ability to speak to a human being.

So, today I checked my credit card -- I was charged $63.21! Now, I did receive two small boxes of Bendaroos, but there was no packing slip, no confirmation information, and no way to return the items enclosed. I have filed a dispute with my credit card company and will be in touch with the Better Business Bureau tomorrow. This is such a scam, and they're using children!

WISH I had checked this website first. This company totally tricks the consumer. says it will give you double the order but you end up paying triple and when you go to cancel your order it still charges you. RIP OFF.

Be careful with bendaroos. They are fraudelent website that after you purchase and provide your banking information they will give that information to a company called AP9 Healthcare who will then debit your account withOUT your permission. I had a hard time tracking down which company sold my banking information to AP9 and it lead straight to Bendaroos. I now have to go through hell and back to stop AP9 from continually debiting my account each and every month and I have Bendaroos to thank for that.
Wasn't worth it, the product is sub par as it is.

I ordered bendaroos over the phone with the promotion of by 2 for $19.99 and $8.99 shipping (Recording never mentioned the actual charge amount that would appear on my credit card). I waited 3 weeks and finally received a package with 2 boxes of bendaroos with no invoice or charge amount in packaging. I week later I received my credit card statement and was billed $57 from them! I called customer service and was told that I purchased 2 (sets), I said no I purchased 1 set and that your phone ordering system needs to clarify better there promotion. He offered to refund the $19.99 for second set. I asked about the shipping as well because there is no way it cost $19 to ship two little boxes of Bendaroos.. He said his computer would not allow that.. They could ship out the ssecond set though if I wanted.. That is when I asked where the 2nd set that I supposedly ordered is anyway (Why didn't I receive that set at the same time?)? He had the nerve to say it probably got lost in the mail lol! I said this is all starting to sound really shady to me.. I asked to speak to a manager to get the second shipping charge refunded as well and he told me there was no one I could speak to. I told him then to refund my orginal $19.99 order as well and that they should eat the extra $9 charge not me. He put me on hold and came back telling me that they would refund me the $9 shipping charge! We will see if I actually receive it! Wow did he just write the code that would allow him to refund me the shipping charge while he was on hold? It all sounds like a scam to me! This company needs to be shut down! They are overbilling customers, not sending out the extra set and hoping no one notices!

deceptive billng, when you place an order it some how adds to it without youbeing able to change the order(dosent let you review order), i wanted 2 packages, it gave me 4, and the charged 39.95 for shipping, , i sent them an email to try to cancel order, they never responded and did not cancel order. i wish i had looked into this company before i placed the order, this company has way too many complaints against it, , , live anad learn, , STAY AWYAY! listen to what people are writing!

Wish I would have read complaint board before ordering off t.v.
Didn't get order, and can't get thru on phone, or E-Mail.
Guess I learned a lesson! DON"T order off T.V. !

This website is deceptive. Before I knew it I had placed to 'big' orders and did not have a chance to review the billing statement or confirm that I wanted to purchase this item. Your credit card info is input first and once you click on an item you have purchased it. There is no going back.

I ordered Bendaroos about three months ago. My credit card was charged but I have never received the bendaroos.

The shipping and handling for 3 small items, in one small box is crazy! Bendaroos should be reported to the Better Business Bureau.

I ordered one set of Bendaroos online and the website added more sets... I only wanted to spend the 19.99 and shipping but they added another and another..I will not pay for all orders.

Thanks

wish I would have read complaint board before ordering off t.v.
Didn't get order, and can't get thru on phone, or E-Mail.
Guess I learned a lesson! DON"T order off T.V. !

they are sticky and leave gunk on my hands its just candle wax rip off my dad made me some exactly the same

I ordered the bendaroos for my daughter for christmas December 4th, 2009. Here it is December 29th, and I still have yet to recieve them and they charged my credit card again on December 23rd. Do not order from them they are horrible.

I don't have a complaint, yet. I saw this link (complaints) when looking for the company, but did not read before placing order. I hope things work out. I did notice that the first "order" screen DID NOT show the secure lock in my browser bar. After puttingin the first 4 #s of card, I backed-out. I entered site through the Customer Service link, which WAS secure and showed the lock in the web browser bar.

I WAS able to review my order and authorize it...no email reply, yet.

Others SHOULD really look for the lock symbol BEFORE entering their credit card information on any site. I'll keep all other comments in mind.

Do not order Bendaroos from the official Bendaroos website:

- website is terrible: 1. no buy one get one option - despite offer
2. many products are solicited during the order process
3. you cannot review order before submitting
4. way more expesive than anticipated
- customer service is terrible: 1. emails are not answered
2. phone wait time is forever
3. representative I spoke with was rude
4. After waiting 8 weeks for shipment, I was told that they had run out and I would receive my order as soon as the new delivery arrived.
5. checked my order today and it was CANCELED without any notice.

Buyer beware when dealing with Bendaroos.com

I decided not to get these in light of the _enormous_ number of complaints on Amazon and elsewhere on the web. It offends me, however, that they are still advertising on children's television stations and that kids (including mine) ask for them. Those of you who _have_ purchased them, PLEASE contact the Federal Trade Commission and make a complaint so that they can be stopped. If you feel particularly industrious, you may also wish to contact Nickelodeon and other TV stations and ask them to stop carrying their false advertising. ALSO: I found it helpful with my 9-year-old to read her some of the complaints about the product. She has learned to be not so trusting of ads on TV.

After getting through the automated phone ordering system, they were relentless in attempting to get me to add additional packages to the order. I have never experienced such extreme pressure. I had to finally just hang up after this went on and on.

Now, just a few weeks later they have passed my phone number, and my credit card number(according to complaints I have seen on the web) to third party marketing firms. They have been continuously phoning me with high pressure, non-stop pitches for other products and services.

I would suggest avoiding this company at all costs.

I went on the bendaroos website after my kids said they wanted them for Christmas. I ordered the set for $19.99 plus S+H. It should have been at the most $28.00. I was not able to review my order. It automatically submitted my order and the total ended up being $67 dollars and some change. I was so angry. I e-mailed 3 different times to 2 different websites. One e-mail came back undelivered and for the other two I never received anything back. I called the phone number 2 times. The 1st time I was on hold for approx. 20 minutes and had to hang up. The 2nd I was on hold for 1 hour and 4 minutes with no answer. I am so angry. I have not received the order yet, but I am hoping to send it all back for some money. What a rip off! I see now that I am not the only one. A few days after I ordered I saw them at Acme for $19.99.

Wendy

Your spelling is "discusting, " too!

Dr M A CARNORVORO

ordered product on jan 5, today is feb 15, never recieved product, they charged my credit card for more than they were supposed to, called and they said they would give me the credit on my next statement, and resend the product out, that was on feb 6, still no bendaroos. now they won't even answer the phone. discusted!

Spoke with Katie and Jessica from customer service at [protected] to check the status of my order, was told order was cancelled. Although very friendly could not tell me why my order was cx, but did say my credit card was in the process of being credited. I should see it on my statement within 3-5 days if not please call back. Hopefully this all works out. Kids very disappointed!

Like any other parents, I went on to the bendaroos website and ordered for one set but when I finially finished my order i was charged for 2 sets for %56, I never ordered for 2 sets, the website is very tricky and cheating. No number to call for cancellation, called my bank to cancel the transaction, but the bendaroos authoration was already done. How can such website cheating happen, and how does the TV telecast such cheating companies. Is there a place where such scandels can be complaint.