The Smeg DF6FAB dishwasher is my first experience with Smeg... and my last. It's been designed by someone who's never seen/used a dishwasher in their lives. The wire baskets are so shallow your plates won't stand up. Cutlery basket is stupidly small.
Buyers beware!
Broke after making about 30 cups of coffee.no joy from AEG. Not fit for purpose. It looks attractive but not really fit for purpose.
Extremely disappointed with this AEG PE9038M Alu Espresso Machine & Coffee Maker. If I had the choice again, I would not buy one. It was expensive and has not delivered. I would buy a stove top espresso maker instead and save yourself some money.
In my opinion not a good buy, poor design and virtually useless to anyone who appreciated good coffee. Not worthy of the Morphy Richards logo.
Dreadful machine... total waste of money. I've now replaced it with a Braun machine and I'm using literally half the amount of coffee to get a decent strength. Definitely would NOT recommend this machine.
AEG Favorit 3A - I would not recommend this dishwasher. My previous dishwasher was half the price and lasted for 10 years! This was not cheap and has never worked correctly (no help from place of purchase or AEG). Very disappointed as I believed AEG was a good name and that the 3 X A would be excellent.
This is the worst appliance I have purchased. It does not clean my dishes unless I prewash completely. It does not dry them so I have to wipe everything off before I store the dishes. And it's not even quiet... you would think that since it doesn't do anything it should not make a sound! When I wrote to their office nothing happened. No one returned my letter, no one sent a message that I could adjust this or that... terrible customer service.
I would steer clear of this Hotpoint BF41 because of the low energy rating and high water use. Door seals leak. Very difficult to get parts, even so, very expensive.
Totally unreliable due to constant loss of signal and the need to reset the box. Absolutely useless if you use it to record programs because you can never be sure that it is not going to crash before the set time.
My Samsung SRS2029CVW fridge freezer doesn't work, and I have been waiting for over 2 weeks for a replacement. The service is bad!
We live in a flat on the second floor and our aerial is suitable for freeview. The aerial is higher than anything in 1 mile diameter but still we keep losing the best channels. We also have the box connected through a good scart lead. We initially went for this freeview box as it was a philips and cost was intermediate. I would definately not recommend this product to anyone.
Near enough the entire fridge freezer on this model has rusted from the inside out in under 5 years. It now looks 25 years old, and we have been forced to purchase another fridge freezer yesterday. Needless to say, it WASN'T an Indesit!
Do not let it your Philips SA5125/37 2GB go dead because if you do all heck breaks loose and their support site sucks!
Do not know how USA Credit got my account number but this company just took $149.95 out my account. They were not authorized to do so. I also have $32 in bank fees due to this company. I want my money reimbursed back into my account along with $32 for bank fees. Please contact me at kimmillner@yahoo.com to let me know how this process can take place.
I have an extensive background in the credit card industry. As a former customer service rep and acting manager from time to time for a very large credit card company, I know what I am talking about. I used to have to explain this kind of stuff to about 150 people per day.
Here is my issue: Due to having to fund a wedding, my wife and I had to carry a high balance that put the card at the limit. An oversight of myself caused us to go slightly over the limit on two of the billing cycles. That was my fault and I have no excuse for the (2) overlimit fees that we were charged, but why we got a third overlimit fee AFTER the account was paid in full is beyond me. We also got billed finance charges AFTER the account was paid in full.
The following is information from the last statement, which is the statement that is in question. The billing cycle ended on 8/27 with a minimum payment that included the amount that the account was overlimit by. I sent the entire minimum payment 3 days later (8/30). The due date was not until 9/22- so well in advance.
Absolutely NO transactions occurred after 8/27, yet there was another overlimit fee on the 9/27 statement. How is this possible? The only explanation is finance charges! From 8/27 until 9/26, the account was exactly at the limit. But, on 9/27, the billing cycle closed, finance charges were added, and now the account was over the limit and as a result an overlimit fee was automatically added.
This is clear evidence that Capitol One charges overlimit fees even if it is only finance charges that put the account over the limit. In spite of this poor and, quite possibly, illegal business practice my wife and I paid the account in full as soon as I realized how they treat their customers. The payment posted to the account well before the due date, yet we received a bill for finance charges. So, Capitol One does not grant a grace period for those who pay their account in full by the due date.
My balance consisted of strictly purchases, no promotional balances, no case balances, no balance transfer balances- strictly purchases and therefore no payment hiarachy existed which means that there is no grace period. This is another horrible business practice- especially when every credit card I have ever dealt with honors the grace period norm.
I would like to report that GrantSC.com is a total rip off and would like to encourage everyone to visit this website before giving your credit card to any online company.
On 10/22/08 I checked my credit card statement online so that I would know what balance was due. To my complete surprise, I saw a recent transaction for $14.95 from a merchant called "At Home Rewards". I had NEVER heard of them before so I did a little investigating. I just so happen to be a FRAUD INVESTIGATOR for the government. I "Googled" the company name and it took me to this site, Complaints.com, as well as to [redacted].com where I found NUMEROUS COMPLAINTS of UNAUTHORIZED CHARGES appearing on credit and/or debit cards. Luckily, I happened to catch this bogus charge only a day after it was posted so I immediately disputed the charge with my credit card company. I called the At Home Rewards number: [protected] and finally reached a representative after hitting zero on my phone. They have a computer, voice-prompted menu that won't allow you to talk to anyone directly unless you hit zero (they don't tell you that though ... I just tried it and got lucky). I first asked for the company address ... the rep. immediately was suspicious and wanted to know why I wanted the address (I knew this would happen, that's why I asked for the mailing address first). After much hesitation, the rep. finally gave me the adress: 9500 W. Dodge, Omaha, Nebraska 68001. Now, I have not yet mailed my letter (so that I have concrete proof that I canceled my membership via telephone), so I'm not sure if this is a bogus address. Do NOT just rely on the automated voice response which gives you the choice of canceling your membership by entering a number ... do that, but also press zero so that you can talk directly to a representative. Make sure to get their name, ID # and time that you called ... then tell the rep. that you NEVER AUTHORIZED this charge(s), have already disputed it w/ your credit card company or bank and that you have reported it as FRAUD. That will let the At Home Rewards Rep. know that you mean business! The rep. said I should see a credit for the $14.95 fee they charged to my credit card within 2 - 5 business days ... Let's just see if they refund the fee like they said.
My family travelled to Florida last week for vacation. We travelled with Continental from Ft. Lauderdale FL to Scranton, Wilkes-Barre PA on October 18th, 2017. Our connecting flight was in Newark. This is where the problem lies. We missed our initial flight out of Ft Lauderdale due to a traffic jam on 95 from Miami to Ft Lauderdale. Our original flight was to leave Ft Lauderale at 1:35, wemade the 2:20pm flight. We arrived in Newark 15 minutes early giving us 30 minutes to catch our connecting flight. We contacted Continental at that time and advised we were in the airport and we would be there for boarding. The agent at the gate stated "No problem, we'll have your boarding passes ready, come straight to the gate." So we ran through the airport and made it there as the other passengers were preparing to board. The agent first printed my nine year old sons boarding pass and put him on the plane, then printed my friend's boarding pass. At that time two passengers showed up as the last ones to be boarded. The agent unseated me and gave the last passenger my seat. She then proceeded to walk away without notifying me that the flight was overbooked and I could not board (mind you, my 9yr old son was already on the plane alone.) When I stopped her from leaving, she stated, "I don't know how you got these reservations in the first place, there are no seats left." She did not advise that it was overbooked at all until I questioned her. At this point I told her that my son was alone on the plane and I needed to get him off. She told me the gates were closed. I regret to say that I acted irrationally and caused quite a scene to get my son off the plane before take off. I apologize for that, I do. However, I could not allow them to let my son fly alone without my consent or his knowledge. Imagine if that plane did take off with me and my son being alone on a plane without his mother and not knowing what was happening. I am still very distraught over this matter. My son is afraid to ever fly again. I can't blame him.
When my friend asked to speak to a manager at the gate a woman presented herself and would not assist us other than stating we had to go to customer service. When I asked her to show us where it was, she refused. After asking another consumer, we found the Customer Service desk where we asked for a manager again. As our scheduled flight was the last one to Scranton/Wilkes Barre, they offered to send us to Harrisburg, Pittsburg, or Allentown and ground transportation would be our responsibility. Then they did offer to put us up in an airport hotel for the night and travel the following afternoon (which I later found out was also full). The end result was we cancelled our flight altogether, received a refund for the portion of the flight we did not take, and 3 $12 food vouchers for the airport. Meanwhile I had to pay $60 to a friend back in PA to drive out and pick us up.
We attempted to track our luggage at the baggage claim desk (Carousel 6) and the agent there told us our luggage made it on the flight to Scranton/Wilkes Barre and she could not retrieve it. She did offer us a toiletry bag. My mother had already arrived at the Scranton/Wilkes Barre airport to pick us up not knowing we did not make the flight, and she advised me that our luggage was not there either. I called the Baggage Information line [protected] and was advised that they could not track our bags past the Newark airport. The following day, I called again and was told someone would call me as soon as luggage arrived in Newark. Two of the three bags arrived in Scranton/Wilkes Barre and noone ever contacted me. The third bag, I was told was to arrive on the next flight. It did not. I did not receive my luggage until Tuesday October 21st. Noone from the airline or baggage informatione ver called me. I had to call them several times to locate my luggage. They advised me it would be delivered to my home and when it did arrive, out of courtesy, an agent at the Scranton/Wilkes Barre airport contacted me from my luggage tag to ask if I lost a bag. She had no delivery information, no knowledge of my experience.
I must say that while the only people that were slightly compassionate, understanding, or even helpful were the agents at the Scranton/Wilkes Barre airport and the agents I spoke to on the phone at Baggage Information and 1800 WE CARE.
I am not satisfied with the way we were treated at the Newark airport. It caused much distress for me and my son, a huge inconvenience to my family and friends that helped provide transportation and in addition I had to make two separate trips to the Scranton/Wilkes Barre airport for my luggage and pay $60 to get home from the Newark Airport. Although we did receive refund for the flight we did not take and food vouchers for the airport, I do not feel satisfied with our compensation. I have flown many times, without any problems, and I have also missed flights, lost luggage, and gone through similar situations, but never was any of it handled so poorly as it was out of the Newark airport. I can assure you that my story will be heard all over. I have filed complaints with Continental and will continue to spread my story with all who care to listen. The customer service, organization, and operation of the Newark airport is a disgrace. The facility leaves much to be desired and the majority of the employees I dealt with spoke broken English.
I bought an electric range from Sears store ($1400) and had a defect the first week. I have scheduled 5 appointments from early August to late October this year and Sears repair technician kept on missing the appoitments. I have wasted 5 half days for nothing.
Sears, the store with the worst services!
Never buy direct TV. They do NOT offer internet. To get you to subscribe with them, they will tell you they have a deal with other internet service providers (I was told AT&T). I was told if I got internet throught AT&T I would get a discount on my Direct TV bill. After getting expensive internet they refused to give me a discount. And I have spent 20 hours on the phone trying to get it resolved.
I had problems with customer service, and I canceled my account. When I returned the receivers by mistake I placed also my DVD player in the box. They received everything and now they do not want to return the DVD player back. The reason is: Because I canceled my account. It is abusive and illegal.
This in unfair business.
Time Warner Cable takes advantage of the fact that they basically have a monopoly in NYC and they provide a horrible customer service. I had an appointment to have cable installed and they never showed up, when I called they told me that I had called to change the appointment but I NEVER CALLED. They hanged up on me, put me on hold for over half an hour to speak to a Supervisor. At the end, they said that since it was on their record that I had called, they could not do anything. This implies that their systems are bad or someone is changing the appointments without specific authorization which means that they are breaching privacy and confidentiality agreements. I cancelled the service all together, for the time being, I rather not have cable than give my money to Time Warner.
I can't believe Burton thinks it's OK to send these new offensive boards out to the slopes in a family atmosphere. (nudity and self mutilation). It's like giving someone the finger. I plan to ask the slopes of New England, to band these new boards. Children must be considered.
I went to their website to search what hotels were possible in a certain area & somehow ended up with a non-refundable reservation I NEVER made in a hotel I would NEVER stay in.
Priceline's customer service only exists to tell you they have no intention of satisfying the customer & that it is your hard luck if you get screwed.
I have never seen a business survive that not only does not encourage customer satisfaction, but condemns it.
I want my money back or my credit card reimbused, but how do they get away with absolute fraud?
I've moved countless times during my 45 years on this planet, but dealing with this company was the WORST experience of my lifetime. Everything from start to finish was a nightmare. FACT #1: This company goes by two names: Air Ride Moving & Storage, Inc and Meyers Van Lines. FACT #2: They have an "F" rating on the Better Business Bureau (BBB). Not a D rating, but an F. There are 28 other clients who have had similar NIGHTMARE experiences that I did.
I was contacted by a "Tony" at the company. He was a smooth-talking but shady businessman who made 10 promises he couldn't keep. Overall he was very pleasant on the phone, but this would prove to be a gimmick in the end. Tony would be unavailable on the phone, refuse to call me back when I called eight times, and disappeared off the face of the earth. He bashed the competition, told me "all our rates and fees are out in the open", and "we're incredibly professional from start to finish." He promised me a pick-up date and a delivery date, which he guaranteed. On the day of the move, both of these dates were changed with NO explanation. He also told me that he couldn't give me more than a $65 discount because they had to pay their professional staff and maintain their moving "trucks". On the day of the pick up and the day of the move Meyers Van Lines showed up with one "day laborer" on the first day and two "day laborers" on the move-in day. I asked them what they were being paid, and they told me $7 an hour. I asked where the movers picked them up from and they said, "Home Depot". So much for having to pay professional movers. And so much for trusting your prized possessions with men working for the company. Turns out they subcontract all their work to other people who have no affiliation with the company.
Come the day of the move I heard NOTHING from any of the movers. They were supposed to show up at 10am, and come 3pm, they were nowhere to be found. I was told by a "David", this gruff, remarkably rude, temprarmental man who barely spoke English that they would not be picking up my possessions on the day of the move now. I had already sat around and waited 5 hours for them, and now I would have to wait longer.
The following day they showed up 8 hours late once again. I expected to find a moving semi-truck - the kind you see on the roads all the time. Instead, what showed up, was a Dodge RAM pick-up truck carrying a 48-foot trailer. Immediately in my gut I knew this was a mistake - something I will regret for the REST of my life. The "moving truck" was unlabeled and I wasn't even sure that they were, indeed, working for Meyers Van Lines. I dealt with a "John" on the day of the move - an incredibly intimidating and scary-looking man covered in tattoos from head to toe. He was covered in filth, and both he and the driver smelled horribly - as if they hadn't bathed in weeks. They were chain-smoking the entire time and littered their cigarettes all over my property. They also urinated in the bushes by my door.
John told me he couldn't get his "moving truck" into my apartment complex because of the turning radius. Despite the fact that the lanes were 25-feet wide going into the complex, and over 200 residents lived in the complex, they told me they would have to "shuttle" my objects from my apartment to the "moving truck" at a cost of an additional $300. I asked them why they wouldn't even try getting the truck into the wide-laned complex, and they said, "We know it won't fit. You either pay the $300 or we leave." I should've had them leave, but I foolishly didn't.
So after agreeing to pay the additional $300, John went and got a U-haul, on my dime, and drove it into my complex. Then he and another mover (a day laborer from Home Depot) came up to my apartment. The third man, the driver, sat in the truck for the entire 6-hour move, never lifting his finger. John spent the next 3 hours "crating" my glass objects. He wrapped them in bubble wrap and cardboard and charged me an additional $275 for "materials". I told him I didn't need them wrapped - as I'd moved these tables over a half-dozen times during the past decade and never had a problem. He said it was the rules. I asked him how he came up with this $275 figure. He said it was his decision, and he was giving me a great deal on the crating charges.
One mover remained to move ALL of my and my wife's belongings out of the apartment. It was already pitch black outside, and 10pm, and I realized they would remain here for another 8 hours if I didn't help out. I was actually guilted into helping, and foolishly agreed to do so - after paying a fortune for this move. Over the next 4 hours I would move more than half of my objects out to the U-haul, it would be shuttled to the moving truck, and this would be repeated. The other mover sat outside, talked on his cell phone, smoked cigarettes, and basically refused to help out. So here I was paying for a moving company and the two movers did nothing to help out.
At the end of the day, it was nearly 2am, and John told me I was over my allotted cubic feet by 400 cubic feet - at a rate of $4.00 a cubic foot. I was looking at nearly an additional $1600 for my move when I only had an initial 500 cubic feet. I told him I went over my inventory item by item with Tony, and we came to the 800 cubic foot rate. John said, "Well you're over." I said to him, "Go over the list with me and tell me where I'm over." He went over the list and then said, "You're over. You have to pay us $1600 extra." He never bothered to look in the truck to see the cubic feet - plus it was pitch black outside. I know for a fact I was under the said cubic feet - as my wife and I left some objects behind to take with us in our truck. And by the way, our Dodge truck doesn't double as a moving truck. So after being quoted $3300 for the move, I was going to have to pay an additional $1600 come the day of the move.
I told John that I moved nearly all my objects, and I wanted a discount. So he knocked off an additional 100 cubic feet. I said this wasn't acceptable enough, and he called up "David", the head mover, and David started screaming at me at how ungrateful I was - and that if I pissed him off I'd be "sorrier than hell. I'll never deliver your possessions now and you'll be sorry for waking me up at this hour." It's funny, because I thought I was the one being wronged here.
I ended up catching John in three separate "adding errors", which he tacked on another $1200 in charges. He must've thought I was a complete idiot that I wouldn't notice this. "Tony" said they charged a 5% fuel charge for the diesel trucks. Well, their Dodge Ram never took diesel. It was an Unleaded-running vehicle. John decided to make this amount 12% - until I told him I knew it was only supposed to be 5%. He tried to charge me another 12% for using a credit card, too. I told him it was only 5%. And then he tried to say that the "shuttling" fee was now $600 instead of $300. I got into an argument with him, and he called David again. David started screaming at me on the phone telling me I would never see my items again and that "I'll break your TVs and furniture and no one will know." I told him he better not threaten me, as I wouldn't tolerate it, and he said, "You either pay the money now or you'll never see your objects again. Plus you'll only get 60 cents per pound in replacement fees." I was blown away that a "professional" moving company would be threatening to intentionally break my stuff.
On the day I was supposed to receive my items, now 4 days later than I was promised by "Tony", I heard nothing. I called Tony eight times to find out why my move date had changed - he never called me back. On the 9th time calling he answered the phone. I asked him a simple question: "Why did you promise me a move in date and it was changed?" He said, "Wow, that's really horrible that they did that to you. Let me call the mover and call you back in 20 minutes." Tony never called back. I called an additional four more times and was never able to get a hold of him again. The woman who answered the phone said, "You just missed him" each time. This man who made all these promises failed to deliver, BIG time.
My wife and I waited an additional 2 days for our objects to show up. This was 6 days after we were promised our belongings. We never received a call. Instead, we get an angry call from David saying he was outside our new place and "Where the hell are you?! I'm going to charge you another $500 for making me wait!" We rushed over to our new home and there was the Dodge Ram truck again, with the trailer. John was there, and he demanded payment immediately before they unloaded. My wife did some research and found out from the Federal Motor Carrier Safety Administration, the commission that monitors movers, that after paying our initial deposit of $3300, we were only required to pay 10% above the deposit - and had to be billed for the additional amount. This is the LAW by Federal Department of Transportation regulations. You can look this up online, as it is a FACT. I told this to John, and he called up Loni Levin, the owner of the company. Loni immediately started to yell and scream at me saying, "Do you think I'm a f-cking idiot? I'm going to let you pay 10%?" I told him it was the Federal DOT law. He said, "You don't know the law. You don't know anything. Either pay me in full or I'm taking your stuff and you'll never see it again."
I ended up calling the police, and the police arrived a short time later as John was packing up his stuff and preparing to leave with all my objects. This is called holding my possessions "hostage" - in moving terms. The police ordered the movers not to pull away, took a police report, but told me they couldn't make them only take 10%. John spent the whole time, after I called the police, telling me they won't get involved. They did get involved - and ordered the moving company to unload my possessions after I paid them in full.
John made me sign a form stating that I agreed I had no rights to "reverse the charges with my credit card company". He told me if I tried, I would fail. I ended up disputing the charges with my credit card company though, told them everything that happened, and the charges were reversed! So there you go, finally there was some justice in the end. I didn't have to pay the remaining amount that was due. Don't let them threatened you with these bogus forms when you have rights.
The day laborers ended up doing all the work. John and the driver smoked cigarettes, talked on their cell phones, and laughed and told jokes. They ended up breaking two tables, a lamp, some dishes, my LCD TV, and a computer desk. I think this was intentionally done - as I had been threatened by David a few days before.
All-in-all, this was an absolute NIGHTMARE of a move. I beg you not to use Air Ride Moving & Storage, Inc or Meyers Van Lines as your movers. If you don't listen to my story here, the same thing will happen to you. Now I'm making it my mission to put Air Ride Moving & Storage, Inc / Meyers Van Lines, owner Loni Levin and his companies out of business for good. I have already filed complaints with the BBB, the attorney general, the Federal Motor Carrier Safety Administration, and I'm hoping what happened to me and my wife doesn't ever happen to anyone else again.
