Valerie

Ebay overcharged me for services I never requested.

These people started partial allotments through my employer AFTER I paid the loan in full, now everyweek, a few days after payday, they are sending me a check in the amount they drew from my paycheck. They owe me another 375 bucks - Im so PISSED.

I originally took my laptop into Best Buy because it would immediately shut off if unplugged from the wall. Upon dropping my laptop off with Geek Squad, they assured me the problem was bigger than my battery (as I had just replaced that a few months prior) and were shipping it out to be repaired. Three weeks later my laptop was ready for me to pick up and all they had done was replace the battery. First of all, they had told me straight out that the battery was not the problem then did nothing more than to replace it and secondly, three weeks to simply replace that battery is just ridiculous. I took the laptop in a second time since they had not fixed the problem. They replaced the motherboard, assuring me that it would fix all the problems. While this did fix the problem of my laptop turning off when unplugged, it now did not read cds or thumbdrives, and no longer had the ability to access the internet. I left my laptop in the hands of Geek Squad for yet a third time and when I picked it up yesterday was very hopeful. While they fixed the other problems it had the last time, it now freezes up after 5-10 minutes of being on and must be turned off. I am severely irritated with the fact that I have to keep going with out a computer and that each time I pick it up it has new problems that it did not have prior to Geek Squad attempting to repair it.

I have a famly plan with 4 phones and always chose Nokia for their durability for the past 7 years(at least 25 nokia phone over those years). I ran into an issue w/ a brand new phone, and sent it into Nokia to have looked at. They sent it back to me stating it was scrap. Took it to a local repar guy, and it was a simple fix. No problem. I'm very upset with the support I received from the supervisor Oscar afterwards though. He was very rude, and spoke down to me calling me a liar. I was very peaceful with him during the entire conversation. I requested to have another supervisor contact me, and he said they would within 48 hours. 2 weeks later, nothing. I attempted to contact a supervisor, but get disconnected mysteriously after waiting 10 minutes. Very dissapointed. Just venting...Andrea

PayPal is a REALLY LOUSY company! There customer service SUCKS! They don't even have a telephone number to contact them listed on their website, yet everyone seems to be using their service! God forbid you need to send a payment to someone and PayPal is all they accept and you have forgotten your password. There is NO WAY to talk to these people, and it takes at least 7-14 days for them to reset a password if the automated password reset system fails you. I happen to work out of town and am not able to sit at home and wait for PayPal to contact me! These folks REALLY need to improve the way they do business!

Customer service was REALLY arrogant and didn't seem to give a crap even after I notified them that I had put up a webpage about their bad service and advised that I planned on putting together a class action suit - they wouldn't even give me the telephone number of their legal department!

Businesses - FIND ANOTHER WAY TO ACCEPT PAYMENTS! DO NOT USE PayPal - IT SUCKS!

You should never, ever do business with this company. Last summer I purchased 5 roundtrip tickets to san juan, pr. American airlines overbooked the flight and my family was bumped off the flight. We weren't worried until the counterperson told us that since we were not traveling on the date on the ticket (The next flight out was after midnight) our tickets were void. Priceline blamed the american airlines and american airlines blamed priceline. We were able to get to san juan because we were traveling with my 93 year old grandmother and the counterperson did the right thing. I spoke with a priceline supervisor (For at least an hour, who was unhelpful and basically told me these tickets were worthless. We also found out that since we missed the flight the return tickets were void. I sent e-mails and letters to priceline - no response. I then had to purchase 5 one way tickets to come home. Once I was home I called priceline to try to get some of my money refunded. I was told that there was no supervisor with the name I had been given and that the return tickets could have been used. Buyer beware this is one of the worst companies I have ever done business with.

I attempted to purchase airline tix on 9/25/02 of this year to Raleigh, NC and ended up with tixs to Greensboro, NC. Now I am forced to rent a car and a hotel room the first night that I arrive because my flight doesn't get into Greensoboro, NC until close to 11pm and my family and friends are more than an hour away from where I will arrive. I feel that I was mislead by the wording in the "contract" and the no refund policy is unfair. When I called to complain the customer svs reps response was "It is 64 or 65 miles away from Raleigh so if you drove 60 miles an hour, how long do you think that it would take you to get there." I will never use this company again. I was not surprised to see the many complaints on this website and other sites about this company. It's funny I had never used priceline before because I was skeptical abt their svs but something came up and I needed a reasonable price for airline tixs and look what happens. I didn't even get the price that I wanted it cost me $100 more than I expected for the airline tix and flying into unwanted site and have to pay additional cost just for using this service. NEVER AGAIN!

I requested airlines tickets on Priceline.com. I wanted to plan a 3 day week end on memorial day from Saturday to Monday in San Diego. I requested to leave San Francisco early morning on Saturday and return on monday from San Diego late in evening. What I have got was tickets leaving SF at 2:39 pm and returning on monday at 6:20 am! What a memorable memorial day! The worst thing is there is nothing I can do to change or transfer my tickets. I am completely stuck! Priceline.com SUCKS! At least we should be able to choose the timetable and have the choice to cancel the order!

I recently made a bid on priceline. I noted on my bid I would make no more than one connection, not fly off peak hours, and that and infant would be accompanying me (which i would be paying a full price ticket for). My bid was accepted, and as I read the conformation I was stunned. The flight they "congratulated" me for getting would be leaving just after 4pm from Baltimore Md, making two connections totaling over 5 hours of layover time to arrive in portland Maine at nearly midnight, then I saw the price the fees and taxes were almost have of the cost. I had read on their site "7.5" taxes was average plus a small fee of $5. Being that I needed to attend to a family emergency i called the 800 number to see if perhaps some accommodation/adjustments could be made since this is not what i had bidded on nor was it exceptable. The smug customer service rep told me "It's done there's nothing that can change it, it's not our fault" and "you still have to pay for the tickets". I filled out the form noting what I wanted, pricelines job was to find me that. Obviously there was a blasted disregard for the request. Only to be topped off with exorbitant fees and rude, hard to reach customer service representatives. Price Line for your service and thoughtfulness, for letting me know I got screwed, I will return the favor by telling anyone and everyone.

We make many orders with 1-800-flowers On 1 order my wife clicked to do a survey. She did the survey and we were hit with $11.99 charge from TGLivwell. She never gave her credit card info. They got it from 1-800-flowers. It asked if she wanted a discount on next order. Of course you would say Yes. Apparently, this enrolls a person in Livwell. They then charge $11.99 a month ongoing.

This is the sneaky, low integrity crap that businesses do to try and stay below the threshold where people stop the charges. Integrity applies at any dollar amount. The strategy here is to make this a low enough amount that people will not notice it. It is time people noticed. Integrity matters in business. Full disclosure matters no matter the amount.

I ordered flowers from 800flowers and later find that the order included a membership to livwell. This membership debited $11.99 from my account each month. I was unable to obtain information from 800flowers and searched the web for Livwell. I sent an email to 4 companies that I found with this name and asked them to discontinue debiting my account. I did not give my address or bank information as I would think if they debited my account they had this information.

2 politely replied that they did not have an account for me and I replied to them thank you for checking. One did not reply and the last livwell replied by telling me that they were reporting me to the Federal Police for scam. For making an inquiry? (I did not give them personal information of where to send anything only a request to cease the debit and refund the $11.99 back the same way that the debited the amount) Very rude and unprofessional.

I have in the meantime taken the time off work to go to my bank and prevent future debits but this company in Australia is not one that seems to run a professional business. I will never use this company and would not recommend it to anyone.

I purchased two new phones with ATT Wireless in the store on Fulton street Brooklyn New York. This was an upgrade because I have been a customer with ATT for many years. I didn't realize until I got the bill I was being charged for something that I didn't ask for. I went back to the store to correct the problem and the sales representative apologized and said she would correct the problem. When I got the next bill I still had the same problem. I was being billed for features that I didn't ask for. I called and was told that I would get credit and the problem would be solved. This started back in July 2008 I am still having the same problem, being billed for features that I didn't ask for.

When I called today October 26, 2008 I spoke to a manager April who said since she don't see any notes about me calling in to complain about being charge for features that I didn't ask for there wasn't anything she could do. I think it is unfair to customers when sales representatives don't do their job and document complaints because now I have to pay for the features that I have been complaining about for three months. Who can help customers in situations like this? Can phone companies do that to customers (charge them for features that they did not ask for and tell them it is not their fault)?

I have to pay for features that I didn't ask for due to the mistake of ATT wireless.

AT&T charges 18 dollars upgrade fee when replacing a broken phone, even though the contract is fulfilled and then renewed for another 2 years when agreeing to purchase the new phone. When I signed the new contract agreement on the electronic pad there is only mention of the 2 year contract extension. No mention is made of this 18 dollars when replacing a phone, and customers that were with Cingular before it became AT&T are not informed of this change in billing practice. It is in new AT&T contracts only.

This is obviously a revenue generating tool for AT&T. Finally got the phone store to remove the charge but the people at the AT&T corporate help desk were no help. Natisha (NS524N) and supervisor Rochelle were my contacts. Sounds like a good class action to me. Many people are being charged that 18 dollars without notice.

Wasted a lot of my time on hold with AT&T just to have them tell me there was nothing they could do for me. I was an AT&T employee for 15 years and have had wireless service since 1995, when AT&T originally bought Cellular One. That is the only contract I ever signed with them, and when they became Cingular they stopped honoring the lifetime contract that I originally signed. Now of course they are back to being AT&T.

The original contract was 15 dollars/month and free nights/weekends with 100 prime minutes. They discontinued the lifetime contract without ever giving the required notice, and I fought that one for many hours and much postage until I gave up.

All I needed is a payment history. I hold for 20 min for customer service to be switch for 7 min to acct. receivable. They can't help me, she said shes going to switch me over to customer service. I explain, they are the ones who gave me to you and I wait 20 already. She said ok hold on. Guess who picks up after 20 min customer service. They switch me to all in one whatever that is. They tell me to get it online. (as if I enjoy being on the phone, and wouldn't have looked there). It shows me my last payment only, I tell him. He says they cant help. I hung up.

A big company like this and the technology we have and I cant get a simple payment history. I am moving my business phone and internet service and home service. To think I was going to get internet at home with them. I cant even find a complaint area for them. They are not interest in making changes.

Waist of my time.

In April of 1990, I went to the Waterford Balley's (which at that time was called Vic Tanney) with my sister-in-law to see what it was like. The girl that met with us talked me into joining. After I filled all the paperwork out, she told me that I needed to bring back a canceled check to verify my checking account. She also informed me that if I wanted to cancel that I should contact them within 4 days. The following day I called and canceled the membership. I was then under the impression that everything was taken care of.

Now 15 years later, as I am trying to get my finances in order to buy a house, I find out that I was turned over to a collection agency and I owe over $1100.00 to Balley�s. 15 years later!

I purchased a ballys membership in the fall of 2005, i was told that i wasn't able to purchase a membership unless i signed a 3 yr contract. I had to put 50 down and then i paid 35/month. I used the membership for about 1 yr. but the gym got to crowded and a lot of the equipment was often broken. Including the steamroom and sauna.

I called ballys directly and was told since i signed the contract i was legally binded to it and i couldn't cancel. The person i talked to was rude and he told me if i didn't pay then i would be sent to collections and you wouldn't want that would you? So i paid my membership for the 3 years and went to other local ballys but i was completely unsatisfied with ballys and there services. 1200 dollars down the drain.

I am being held liable for fraud charges made on my credit card account. I have attempted to point out to them that my credit card has never left my possession and charges are of amounts that are of a value that all took place on the same day and at type of business I do not normally use credit card with (being supermarkets). Asked them to review my spending habits but no response other than I will be liable until I prove to them different. I have contacted police dept. of 1 of the cities where fraud took place which they advised me to also contact Federal Trade Commission.

I attempted to contact merchants where it all happened and they just refer me back to Capital One.

I had four credit cards, all with a limit of $1, 000 or less. I paid off all of my cards and notified the company, then moved out of state. I had a forwarding order with the postal service. I recently moved back and found bills for an annual membership fee and late charges that totaled over $500. I called the company and they said they had no record of me closing my accounts. They hit me four times for annual membership fees, plus late charges. There had been no activity on the accounts since I closed them.

I mailed written correspondence. I called their customer service three times. I was hung up on by one representative. Finally, I asked to speak to a supervisor. They agreed to make all the accounts $0. If I hadn't been so persistent and demanded they remove the charges, I would have had to pay the fees and had late charges reported on my credit report.

Vonage Sales department said Vonage Phone Service and Clearwire Internet Service were compatible. I found out the hard way they were not. The phone system kept rebooting and disconnecting me. I disconnected my service and Vonage charged well over $100 for stopping service. They also overdrafted my checking account by processing my American Express card change of information a day after the charge went through. The sales, customer service and equipment are below acceptable standards and I recommend avoiding Vonage Phone System completely if you are on Clearwire Internet Service. Clearwire is not responsible for anything but the internet connection to your computer not additional services like Vonage. BEWARE. Don't get trapped like I did.

I have had a Capital One card for several years. My credit line started at $300.00 which I paid on time every month. I needed an increase, so Capital One increased my credit limit to 700. Again, I made my payments on time every month. My husband lost his job and we found it more and more difficult to make the payments.

I called Capital one many times and tried to explain that we could not make the min payment and could we work out a workable solution - I was told Capital one does not do this. I told them if we couldn't work out something -it would end up going to a collection agency - in which it did. I wrote back the collection agency and told them my situation and asked again for a workable solution - again nothing.

I was getting medicine for my daughter and used my debt card to find out it was declined. I called my bank to find out why it was declined and found out that the attorney that is representing Capital One had frozen all of my accounts. I was NEVER severed with court papers and now stuck without any money to buy food, gas or medicine for my daughter. I called the attorney and he said basically tough luck. They froze everything with my name attached to it - which meant my daughter's bank account.

I told him the money he saw in my savings was for the mortgage. If we are behind one more month we will loose our house - he again said that's not his problem. As far as I'm concerned Capital One and the law office they use are crooks. I had to pay 1, 700 + for a 700 credit limit. IF ANYONE READS THIS - NEVER NEVER USE CAPITAL ONE BECAUSE YOU NEVER KNOW WHAT THE FUTURE WILL HOLD.

I ordered this wireless internet device for my laptop. The sales owman told me I had twenty days to retutn it if I was not satisfied. I received the device on Friday October 10th and set it up on the 12th. It was very slow as slow as dial up. Today I called to see how to return the device and they told me the twenty days started from date of purchase. How could I assess the usefulness of product if I was waiting for it to be dellivered. Customer service person told me I have to either pay a $200.00 termination fee if I want to cancel. I have two cell phones from this company and for 4 years I have paid on time.

I am very angry that the twenty day period started before I had the product and I would like to be recognized as a good customer and be allowed to return a product that is not useful to me due to the strength of the signalin my rural area.

Capitol One Credit Cards billings are manipulated and charged over the limit fees when accounts are not over the limit. The over the limit charge does however take you over the limit and hense another over the limit fee is then charged. This has been happening the past couple of months since I called asking the my interest rate be reduced. I was told it would be if I had no over the limit fees.

I have watched my statement carefully online and just checked the statement a couple of days ago and still had a small available balance. My credit limit is $5, 000. My balance now is $5, 021.76. It went over the $5, 000 limit when the $39.00 over the limit fee was charged on 10-25-08. Look at the balance and when the only recent charge was the $39.00 to see that my balance couldn't have been over the limit when my account was accessed the $39.00 fee.

I like other Americans are struggling to keep up. I try and make more than a minimum payment every month. These type of company practices are what has helped put this country and our economy in the state it's in. Why isn't something being down to stop them.

Units offered by RCI in exchange for a banked unit is unfair and is not comparable in quality and size. RCI will not disclose the basis or formula RCI uses to determine what units are comparable or of similar quality and size. RCI members, particularly on the West Coast, please email me if you feel an unfair exchange was offered to you for your banked unit. Thanks.

I mistakenly entered a transaction on the Priceline.com web site, I noticed my mistake called immediately to demand cancellation. I was told that there are no cancellations even though my transaction for flight request was still not fulfilled. I stayed online with a customer service supervisor for 25 minutes and during that time a flight I didn't want was automatically chosen and charged to my AMEX. I called AMEX who sympathized, but said they couldn't do anything until the next billing cycle (20 days from now). My flight is in 31 days... what can I do to fight for my rights. I've even asked if I can pay a cancellation fee, but was rejected.

I requested airline tickets from Priceline.com. I wanted round-trip tickets from Minneapolis to Las Vegas for three adults. I requested NO connecting flights. Priceline found tickets for me at my price, but they had a stop-over in Phoenix! I called them within minutes of receiving my E-mail from them, and I was cut off while waiting for a "manager". I called them again, and talked to "Justin", who claimed he was the highest manager of the company. He would not listen to my complaint - he just quoted the fact that ALL Priceline.com's flights may have a connecting flight. He stated that it was on their web page. I do not doubt that it may have been, but it was not obvious. Justin would not listen to my argument, and then he hung up on me! I am working with my VISA company to see what I can do to cancel this charge. They have had other complaints against Priceline.