I hve done the online purchase of Refrigerator and washing machine from Future Bazaar (on 6 Aug 08). Got the delivery of washing machine (after 15 days) properly but the delivery of referigerator was in damaged condition (after 20 days). Therefore the delivry of Refri was rejected. They informed us that they will pick the damaged refri and provide us with the replacement. Till date (11sept08) they have not taken back their dmaged refri and till date i have done numerous call folloing for the same but to no avail. I dont know when will i get the replaced refri whereas all the payments were done on date of purchse. Tried to speak to their senior employees but always directed to their call centers executuve and by now iam really fed up of saying the same complaint from scratch (leads to lengthy conversations) to number of executives and as usual getting the same reply as they r lookng into it. I hope some senior from future bazaar checks this and get my grievace resolved.
Since I was unable to contact the company via internet unless making a payment I was forced to sit on hold for 25 minutes and then told in addition since my husband was the primary on the account I was unable to discuss it with them unless I had his Drivers license #. I verified the CDL# except the last 2 digits I had mixed up. They are lucky I had it memorized as it was after 10 years of marraige. They refused to help me until I could verify the entire dl# in correct numerical order to review our service with them. I wanted a 2 day extension on a bill I was unable to pay. I had broken my arm and missed 3 weeks of work. I asked them to hold while I went through all our papers in our filing cabinet to find something with his DL on it. I was finally able to locate our insurance binder in our at home office. After now being on hold for 30 minutes and them talking to me for another 25 minutes while I searched vigorously for the last two digits of the DL# I finally found it. The agent then said she was unable to grant me the extension. Knowing the entire time my account was not qualified for an extension she waited for me to find that info just so she was able to tell me that it was not feasible. Which I gather she knew all along since she was looking at my account the whole time. I was livid and requested to speak to her manager and only then after 50 minutes on the phone with her she gave me the TWO day extension. What gets me is the fact that I had explained to her I had a broken arm and had missed work. I also explained my spouse was at work and had his CDL# with him. I also explained I had 3 kids trying to get ready for school and that it was only a 2 day extension. The fact that I was able to confirm the DL# at the beginning of the phone call but had the last 2 digits twisted she had refused to help me until I figured it out. I come from an insurance background and very few people have their own DL# memorized let alone their spouses, so that ticked me off, and that the service online for their consumers is payments only, no complaints, no payment arrangements, no changes can be made to the cable viewing package. Payments only, so God forbid you have to call them.
Called 9-4-2017 to cancel service.
Was advised email sent to return modem and I would NOT be charged any future charges. Rep asked me to list my acct on craigs list for military personnel to take over. she advised I would receive credit of last months bill and that I would NOT be charged anymore.
She advised to keep modem for 2-3 weeks to allow for act to be taken over. entire call lasted 45+ min.
Clearwire has again charged my account, they refuse to reund. Clearwire refuses to send return modem label.
Clearwire uses transfer, hold stall tatcis so you can't cancel your service.
Every new customer service rep says something different.
now i must cancel my debit card to keep stupid ### clearwire from charging me for serivces I haven't used.
over the past two months i have had countless viruses make it through norton. contacted technical support and they said that it is not possible for their software to capture all viruses, i have been with norton for years and their early software, even if it did not recognize the code would at least quarintine the virus.
the first time i had a problem i switched out my hard-drive and contacted cudtomer support, and was told i had a hardware issue. i knew this to not be true as i am adept at pc platforms, so i purchased another virus program and installed taking care of the virus. i thought o/k i will just forget about it and life goes on.
about two weeks later my pc started freaking out, malicious pop-ups etc. so i loaded the other software, deleted the viruses, turned norton back on and contacted norton customer support. i was then told windows had to have all the latest updates installed. i told the person on the other end of the chat that if norton says secure on the cover page that means that windows automatic update is on and it is up to date.
now here is where my problem truly lies, the tech support person then asked me if i wanted to have a tech look at my pc and find out what is going on, i replied o/k and then that person asked me if we should continue, which sent up a red flag. i then asked was there a fee for the tech looking into the error and was shocked that they wanted to charge me $99.99 for a problem that clearly lies within their software.
here is another kicker, if their software says my machine is secure, and it is truly not, should i not be compensated in someway for my remaining subscription fee. i was told i could only get a refund within the first 60 days and i have paid for 2 years of subscription. you be the judge.
Bait and switch. Ordered a Ultra High Capacity battery and was sent something other. (very cheap) No responce when e-mailed or called company to get problem resolved. Will not answer E-mails or phone calls.
I am writing to complain about American Home Shield. I recently had a contract with them this year and I will discontinue this year because they do not hold up to their end of their contracts. I called for my very first service call for a simple leak for my hot/call water dispenser. They refused to fix/replace it because my husband tried to stop the leak by shutting off the valve and accused thay he tried to fix it and therefore it is not wear and tear. We called and complained that if it was not wear and tear then why the water leaked all over my under sink cabinet. They suggested us to put it back so the 2nd opinion can see where the leak was. When the 2nd opinion came they turned around and said since it was put back together they will not cover it. Both times the contractor spent 5 minutes just to look at then signed off. Their contractors do not know what they are doing and they will denied your claim using every reason. I recently called Sears get an estimate and the technician just said that all they have to do is to replace the valve. I later talked to a few homeowners and many of them heard how unprofessional and rude and they are (AHS)simply just crook. Please spread the words as many people as you can to put them out of business. THINK TWICE BEFORE YOU DECIDE TO SIGN UP WITH THEM. DON'T BE ANOTHER VICTIM. I will file a complaint with Better Business Bureau.
I have had a Keocera K9 for years. About three or so monthes ago I decided to buy a newer model and update my phone. I bought an LG Flare, because I had no problems with Virgin Mobile before. First I tried to activate the phone and it would not work. I was told by customer service to call during the day time, as it was very late at night when I did this. Thier customer service is supposedly available 24 hours a day. It took me three days and four phone calls to activate my phone. When I tried to use the web browsing feature, it would not work. I called the customer service number and emailed their website so many times I honestly can not recall the number. Over the past three monthes this problem has not been fixed at al. Each time I speak to a new vioce who has no clue what is wrong and has no record of any of my other calls. The other day I was looking at the graphics that came on the phone when the screen turned white. I turned the phone off then back on again. The screen said hello like it always does, did a little virgin mobile intro like it always does then it went black and repeated this process over and over again. The only way I could turn the phone off was by removing the battery.
I would like to make you aware of my experience on your Air France Airlines. My party of 10 people (4 business class seats and 6 economy seats) had a terrible trip departing, connecting and returning on your airline. The personal were rude, unhelpful and spiteful.
To begin, Flight AF0007 on June 24, 2008 @ 19:10 was delayed. We were told (by the stewardess) that the connecting flight in Paris would be held since we were 10 people. At Paris a bus with a sign "Venice" on it was sent to speed us from one terminal to the other. We were told that personnel were supposed to meet us and provide priority status, so we could move more quickly through immigration etc. and get to the gate on time for Flight 1426 @ 9:50 to Venice. No one was ever sent to assist us.
We inquired numerous times if we could get to the gate more quickly, but we were told by the airport staff "Don't Worry" the connection would wait, especially since we were 10 people. Not one of the airport staff called and inquired for us, the just said "Don't Worry".
When we arrived at the gate the flight had departed. Personnel at the gate said they were never informed we were on our way. Then we were told by another employee that they never wait for passengers. I don't know if your policy is to wait for passengers that have landed and are en route or if you do not wait. (I guess your employees don't know the answer either). When we became upset, one employee actually had the nerve to say Next time they won't send a bus to the terminal- They will let us walk! Actually, sending a bus was useless since there was no one to assist in getting to the front of the extremely long immigration line.
Because we missed our connection to Venice, our plans for a prepaid tour bus and a boat ride and a tour guide was not possible before we had to board our cruise ship. So we lost our money for those excursions.
Upon our return to the United States Flight 1427 @ 12:40 in Venice was delayed again. When the delayed boarding time was finally announced there was still enough time to make our Paris connection. But then, they announced that 4 people didn't board the plane. We now proceeded to wait 45 minutes more for these people to arrive. So, do you wait for passengers or not? Now with the departure delay and the added 45minute delay for those passengers. We now would miss our connection in Paris AF0010 @ `15:55.
Previous to our arrival in Paris the airline had rebooked us on AF004 @ 20:45. Upon our arrival we found there was a flight @ 18:00 that was available. So we went to the Transfer Desk in order to get on the 18:00 flight. We were the 1st passengers to arrive at the Transfer Desk. The agent confirmed that there were enough seats on the flight for my family of 10. Again we needed 4 business seats and 6 economy seats. He did not know why they put us on the later flight @ 20:45 when there were so many seats available on the earlier flight@ 18:00 (maybe they didn't expect our flight to land at the time it did)
We asked to speak to the manager. At this point we were quite upset trying to explain why we had to move to the earlier flight. The Supervisor C/Rousseliere @ the Air France Transfer Desk did not want to switch us. She said we were already booked on Flight AF004 @ 20:45 and there we would stay.
We explained to the supervisor:
1) That my grandfather and his wife are in their 80's and the longer wait is too taxing on them.
2) We had 4 infants that had to be picked up from babysitters and the later flight would get us home too late to get them.
3) We required special meals and with all the delays we had not eaten for many, many hours.
She lied and said there were no seats available on the earlier flight. We told her the original agent said there were plenty of seats available. Her reply was "The agent was mistaken".
My grandfather and his wife, who were part of my party, saw the attitude of the supervisor and quietly moved to another agent. My grandfather had no problem switching to the 18:00 flight with 2 business seats. Then my sister and her father went to this agent to also get on my grandfathers' flight. The new agent was in the process of giving my sister seat numbers, when the supervisor ran over and told the agent not to give my sister seats. She told the agent to tell my sister there were no seats available on the plane. Obviously the agent had to obey her supervisor and didn't give my sister and her father seats.
After they denied my sister seats we asked how the elderly couple (My grandfather and his wife) got seats on the flight, since she said there were none. She lied again and said they were already booked from much earlier in the day. Obviously this was not true since they were on the delayed flight with me. The supervisor was not aware the elderly couple was from my family.
The supervisor then went back behind closed doors. The original agent who called the supervisor to help make the changes said "when people are insistent that Air France Policy is to not help them. They automatically do nothing to assist them".
For your knowledge the 18:00 flight had at least 2 or more business class seats available for my parents and numerous economy seats for the rest of my family. The flight was definitely not full. My grandfather asked the stewardess/steward and he counted himself.
Our 20:45 flight was also delayed. In total it took us 24 hours to get home to New York from Venice. We had not eaten in this amount of time because we require special meals that did not arrive to the planes. Since we got home so late, my grand children were not picked up on time. We also had to pay the babysitters an extra days pay for the 4 infants.
As most people that are either with Sprint or ever have been with Sprint, the list of billing errors, customer service debacles and general dissatisfaction is endless. However, this last week iced the cake and has triggered me to post on every blog, contact the Attorney Generals of both Texas and Kansas and begin a media blitz (I have the rolodex, I'm in the business).
I changed my plan last week. I steeled myself for the ensuing issues I knew were coming. The guys at the Sprint store said they hoped it would be okay; I guaranteed them there would be an issue within 30 days and they promised to get involved if there was. Well...five hours later, when my voicemail wasn't working I got a hold of CSR #1: Couldn't understand a word he/she said. CSR #2 disconnected us. CSR # 3, got so lost in my account, rebooted my system, locked up my phones and then proceeded to tell me the reason I had the problem was because my "Simply Everything" plan for $99 needed to be $129. She then told ME I wasn't listening to her...but then SHE finally realized that my other two lines were NOT sharing my data minutes...I was furious and drove up to the Sprint store with her on my cell phone. I was demanding cancellation...she hung up on the Sprint store guys!
I called CSR # 4. She was very nice and did her best to help me. However, as I demanded that she read LINE BY LINE what was on my account (we'd already found powervision pack added to the other two lines...that isn't even necessary, nor requested), she came across a little charge on all three lines: International calling. I stopped her and said, "WHAT?" She read the notes on my account: "On July 28, customer called (CALLED) to inquire about flat rate charges to Europe and Asia."
That call NEVER HAPPENED. I was livid. Someone is lying. It's fraud. It's Federal. I've complained to FCC, AGs, Media, anyone I can. This is ridiculous and they think they can continue to get away with it. I wrote a scathing email to "Dan" (Dan Hesse, CEO of "embattled Sprint"--embattled from within!), knowing this email on the TV spots would be a dummy account of sorts. (About the ONLY thing that would have impressed me would be if Dan actually responded to charges of fraud...or at least an executive team member.) In my email to "Dan" I said that I'd begin my tirade of truth by noon the next day. (Noon, Wednesday 9/10/08). Thursday morning Sprint tried to contact me: "Angela from Dan AT sprint.com's office. I had to laugh. A. I wasn't kidding, I had made significant progress by noon the next day and she was way too late. B. Sending me another CSR with scripts and a complete lack of empowerment was yet the next bad move on Sprint's part. She tried the next day and we spoke later that afternoon.
Angela appears a glorified CSR. I got the scripted responses: "Valued Sprint customer" (Lord, I'd hate to see how I'd be treated if I were new and spending $50 a month rather than 10 YEARS and spending $250!) I received an accusation that perhaps someone else called and put the charges on my bill. Funny though, she didn't tell me what number the "call" came from when I asked. Nor did she have an answer for why there are no international calls on any of my lines after I requested the service. She did ask if she should report this to their fraud department. I nearly choked.
The VERY next DAY: I was going to send a picture mail. I took the shot, pressed send to my recipient and got a notice on my phone: "This service is not part of your package, if you press send, you agree to $5.00 per month for picturemail service. I'm on SIMPLY EVERYTHING.
I then called Sprint. (I swear I should add dental repair to any suit because of all the teeth grinding I do with these folks.) "Kenneth" decided he should lecture me that I was too frustrated and it was just a little hiccup. It seems that sometimes, the things you pay for don't actually get setup. Gosh...what's the big deal? "Kenneth" also told me that every call with Sprint is recorded. I am really hoping Kenneth knows more than I think. If that's the case, "Gosh, what's the problem with finding the tape of July 28th?" Wanna play some truth AND dare, Sprint? I do.
I will fight this to the end. My home town is Overland Park, Sprint's World HQ. I've never had to work so hard at being loyal to a company in my life. This is just the latest iteration, there have been varying degrees throughout the 10 years I've been a customer: 5000 anytime share minutes, 3500 used, yet charged for the minutes my daughters used on our share plan...They hope you don't review your bill. I wonder how much money Sprint owes should they be audited?
After receiving payment from Paypal, it took over 3 days to provide instructions which involves downloading a program. When attempting to download the program, the web site stated "Page Not Found". Repeated requests to cancel the order and refund the money has been ignored. They refuse to answer on email sent to the stated email address on PayPal or the contact window on the web site. Avoid this site.
Actually email correspondence with match.com:
Dear sirs,
I reached a customer service representative by the name of Robert and with the
approval of his supervisor. He informed me that they would correct the error and
I would receive my next 6 months free as promised with my new expiration date
being 21Mar2008.
Thank you for resolving this issue. The representative I spoke with was
extremely polite and helpful.
W 15Sep2008
--- Forwarded Message ---
Date: [Mon, 15 Sep 2008 7:45:14 -0400]
From: W
To: executiveteam AT match.com
Subject: Fraudulent guarantee
Dear sirs,
It has come to my attention based on the email I received from you employee that
your 6 month guarantee is fraudulent. Not only have I had numerous memberships
with match, I did qualify for the free six months. On 13Sep2008, I attempted to
accept the free 6 months. The question is worded awkwardly on purpose I imagine
so to ensure the possibility of striking the wrong key (yes or no). When I
realized I had accidentally made the incorrect keystroke. I contacted match
immediately via email on the same day to inform them of this, clarify that I had
not met anyone in 6 months, and request the free 6 months I had earned according
to match.com's guidelines. I was refused. Cleary this action is fraudulent and
clearly when you check you records, you will find that I earned my free 6
months, and you will correct the problem and give me my free six monthx.
Otherwise I will feel it is necessary to contacti the attorney general's office
and my legal council.
Thank you for your time.
W
--- Forwarded Message ---
Date: [Sun, 14 Sep 2008 7:44:32 -0400]
From: W
To: customercare AT support.match.com
Subject: Re: Other ISSUE=139619 PROJ=38
No I did not decline! I told you I accidentally hit the wrong button. I
contacted you immediately after on the same day it occured. What part of I did
not meet anyone special in 6 months did you not understand? This is very poor
practice and does not follow your terms. Should I make a formal complaint to the
better business bureau or who should I make a formal complaint to. WHo is your
manager. This is not an appropriate way to do business. I expect to be contacted
by someone who can resolve this issue!
W
---- "Match.com" wrote:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Notification of Issue Change
Description:
Entered on 09/13/2008 at 22:47:27 by Jonathan T.:
Dear Member,
Thank you for contacting Match.com.
We received your inquiry regarding the Match.com Guarantee.
Our records indicate that you declined the guarantee extension on 09/13/2008,
and are therefore ineligible to receive the extension.
Per our terms of use, Match.com Subscriptions which do not result in a Match.com
Extension (due to ineligibility of the subscriber or failure of the subscriber
to accept the Extension) will automatically be renewed for successive six-month
subscription periods at the subscription rate in effect at the time of renewal.
See Match.com Terms of Use for details regarding Match.com subscriptions and
charges on your billing account.
For reference, below is a link to the Match.com Guarantee terms:
http://www.match.com/guarantee/rules.aspx?lid=0
For immediate answers to most common Match.com Guarantee questions, please visit
our help section at:
http://www.match.com/matchus/help/helpdtl.aspx?sec=42&lid=108.
Your Partners in the Search for Someone Special,
Match.com Customer Care
Jonathan T.
Entered on 09/13/2008 at 11:00:01 by w AT nc.rr.com:
I qualified for the six month guarantee but I think I accidentally hit the wrong
button. Could you check for me? I did not meet anyone special in 6 months and
would like to receive my free 6 months.
Thank you.
In August I purchased my First time New Home Services Through a Very Nice Agent From Nashville Tn, (Jamayne J. Hall) I have never had Home services in my name, so after just having moved into my first new home in Greensboro I accepted the services because I had intended to do so anyway but hadnt had the time. Being that my home was completely cable and all wiring accessory ready The service ReP. (Jamayne Hall)offer me features that I told him I needed for the first time of having services with bill accessory for my budget. He was so nice and set everything up for me over the phone even offer me bundled packages which would be with my 6year cell phone services but I declined at the time due to income. A date was set and verified for services to be done on Sept.2.On Sept.2 I and my sister whom purchased services at that date also called our local At&T service Dept. And was told that the set up was not done due to the fact that the Alabama Department needed vertification for their records, We both gave this info. along with contact numbers and this was vertified from a clerk to a manager that got on the line to vertified socials and names etc..At that point another connection date was set for both of us for the 10th of sept.we were told someone need to be home.On the 10th no one showed up by 2:30pm. We called and was told that the phones would be on by midnight that night, Sept.11 8:00am Still no services. Called Alabama At&T Service Dept. And Was told by a Ms. MCCalluay? that their servicemen had noted that my 911 address was not correct and that my street address was a mistaken problem with our local 911 dept. I called or city call 911 dept. and was told that my address (along with my sisters address whom was told the same thing)were correct and that there was never a mix on the addresses and they wanted to know how did AT&T servicemen get that info.So I called At&t again and things just got worst and the rudeness began. So to sum all this up I could not get anywhere with them. They were not concerned with me getting service or not. So to make a long disappointment short. we cancelled and this may be the last time I ever do service with AT&T and I will Definitely make sure that CHANGE MY LONg TIME MANY CELL PHONE ACCOUNTS WITH AT&T. IF MY HOME SERVICES IS NOT APPRECIATED THEN MY CELL SERVICES IS NOT APPRECIATED EITHER. AS SOON AS I CAN GET THIS DONE AT&T WILL NOT HAVE TO TREAT ME WITH THEIR RUDENESS.
Twelve days ago I ordered a $400 item from exoticsportbike.com. I have to this day not received an invoice. I contacted exoticsportbike.com via email because they do not answer the customer service line. The only answer I received stated that my order had been received. Today I called the sales line and yes exoticsportbike.com answered right away but after hearing that I was checking on an order status I was put on hold for ten more minutes. When the sales person returned to the call she would only state that they would be in contact with me soon. I wish I knew then what I know now! Do your background checks on online retailers. Poor Service!
I received my Advanta statement today, to discover that my interest rates had tripled. After doing my due diligence (talking to three people - two in management), I was informed that in spite of the fact that I had a perfect payment record, and a credit score of 780, I was still subject to the increase in interest rates.
I immediately closed my account, and have just written a check for $12, 000.00 t0 pay off my card. Too bad for Advanta. Had my rates remained at the previous levels, there is no doubt that over the next few years, I would have charged tens, if not hundreds of thousands of dollars. Instead they are stuck with one lump payment and no more, ever again.
For those of you experiencing the same raping I just did, I urge you to send registered letters to your Congressman, to your Attorney General, and a copy to Dennis Alter, CEO, Advanta Bank Corp., Welsh & McKean Roads, P.O. Box 844, Spring House, Pennsylvania [protected]. Urge your Congressman and Attorney General to look into this. Furthermore, there are already a couple of attorney's in the process of garnering information that will allow them to file a class action law suit. Get you name and circumstances to them.
CCBILL.com Charged hundreds of dollars to my credit card over several months, for an alleged subscription to some 'hotasiancam.com' I have never heard of. Nor would I ever subscribe to such a site if I had. I don't use the card on the internet, never have! I have no Idea how they got the numbers or how they make these unauthorized charges. I called the [protected] phone number provided by my bank, and actually talked to a very polite man who asked me a few questions about 'Do I know this or that' and then promised to reverse the charges in 7-10 days. I suspect, judging by the amount of negative feedback on this site that I am one of THOUSANDS of people with the same problem.
Even if this company returns every nickel to everyone who calls and requests a refund they still may be enjoying hundreds of thousands in free unauthorized interest free loans, and there must be millions that go undetected and uncontested.
My husband and I are victims of the credit crunch. We contacted Aurora Loan Services early this year in an attempt to get a loan modification since our loan had adjusted. They were very rude. They asked us to send tons of information. We sent them everything they wanted. We never heard back. We called and they asked us to resend them the information. We never heard back. We called and sent them more updated stuff. They we got a Trustee Sale notice pinned to our front door. In desperation we called them and they re-took our financial statements over the phone. The sale was postponed for a month. They claimed they sent us a modification package via UPS. They never provided us tracking numbers and we never got the package. We faxed letters every single day. Never got a response. We called and called and each time got a different individual. We were told another package had been shipped out via UPS on October 2nd. It never was. We found out that it had been sent out on October 6th. They will not consider modifying the loan to where the terms are affordable. They ordered a sale for the 8th. AND WE HAVE NOT EVEN GOT ANY COMMUNICATION FROM THEM. I email Sonja Williams daily with detailed information. They absolutely will not help. Do you think this is a deliberate way they are instructed to handle requests for modifications? I heard their CEO Dick Fuld today on various TV stations. Boy, did he make out like a bandit?
Let me know if anyone out there has had a similar experience as mine.
Thanks a million.
I did a loan notification in May, wanting to keep my house I did what they asked and gave them the down payment of $1, 500. They said to make 2 payments for the first two months in the amount of $2, 498.00. They still managed to send me a statement with late fees and other fees on top of that. I could not make my original payments that were around $2, 100.00, why I agreed to it is beyond me. I recently contacted them again and advised that I just can't make those type of payments. They said that I could do another loan notification and that I would now have to come up with almost $2, 700.00, which they said was an average of two monthly payments. I told the rep if that was true then why the first time was my down payment only $1, 500.00?
He could not answer me. I then asked if they were participating in the Hope for Homeowners program, he said that at this time he did not see that my loan would qualify that they had already sent letters to who did. I said that the program states that if the amount of your payment exceeds 31 percent of your income and that you needed to check with your mortgage company to see if they were participating. If you are participating and I fit the qualifications why can't I start the process.
All he said was you might qualify later, but in the mean time the longer I wait the more my downpayment on a modification may go up. I could go on and on, specially on how when you call customer service you get people who read a script from India. I have asked several times that I wanted to speak to someone in West Palm Beach and I get switched back to the main menu and get the same customer service in India. They act like they want to help but have the attitude of 'oh well'...
I agree with everyone on here! They are the worst company to by a car from! Everything from being transfered to India and they don't understand a word you say and they do not work with you to make your payments! Jeep needs to go back to just being Jeep and not being owned by some foreign Bull ***! And be American again! This is by far thee worst auto company! I will never recommend any to by a car from them unless it is used and they do not profit from it! And the harassment is ridiculous! I can't wait till I'm done with these ***! And the customer service is extremely rude and not kind at all! I hope chrysler does fall and go bankrupt! I was 3 days late on a payment and they were already threatening me to repo my car!
On Sept 22-2017 my confirmation number states that my package was delivered to my house. It definately wasn't delivered to me. Everyone i called was totally NOT helpful. They said i just have to take a loss. Why do i have to take a loss? It states its been delivered when it wasn't. Its obviously been stolen, maybe by a postal worker. I have lived at this same address for 30 years and never ever had a package stolen from my mailbox. I live in a good area. I am out 35.00 and there is nothing i can do about it.
Unrelated to the storm- my cable (internet & tv) went out in August - it took them 5 days to get someone out to fix it. Funny thing was I could get the guide on tv but no pictures. The technician told me it was some sort of problem only on my line. I was promised a credit for the days I was without service over 2 months since the incident I am still trying to get the credit.
Related to the storm - I called when I got power because my internet was out and my TV was doing the same thing as in August - guide but no picture. I suspect that whatever the tech did in August is broken again as my neighbors all had their services (comcast/at&t etc) running including one who told me his cable never went out even in the storm. I called comcast & they wouldn't come fix my service because there was an "outage in the area". Not sure what area they mean since it was just my house.
Called a couple of days later & convinced the CS dept it was just my house - no other reports were coming in from my neighborhood. So service was scheduled - NO ONE SHOWED UP & NO ONE CALLED TO CANCEL. Service was rescheduled and ONCE AGAIN today no one showed up & no one canceled.
Comcast is able to run their business like this because there is no other cable internet provider. Get this - I tried to cancel my service today but if I do they will only give me credit for the outage up until the 24th and they will bill me for service from the 24th til today - no matter that I still do not have service.
I am trying to find out who I report this to - there has to be a federal or state agency that handles a business saying that they will charge you for services NOT received.
I am posting this everywhere I can - we all need to report this to the state.
I received an e-mail from Yahoo Personals to try a 7 day "free pass" with Yahoo Personals. I understood that if I did not cancel before the 7 days, my credit card would be charged. I canceled after 4 days and on the 5th day, the charge went though (the monthly charge) and I was stuck for a whole month that is not in use. When I called, it was pretty much "too bad" and that the free pass was for "new" members only even though it had been over a year since I had subscribed to them. Bad misrepresentation by them and will NEVER use them again.
I ordered in July 2008; returned two bottles unopened, unused because I experienced stomach pain with the sample bottle I received. When I was still using the sample, I received two bottles I was charged for on my credit card. I returned the product approximately July 25, 2008. My charge card still has an $88 charge on it. I have not been credited for returning the product. I have e-mailed their support@acaiberry many many times. I have called and it sounds like someone with a hangover answering the phone.
DirectTv was supposed to be installed on 9/9/08. We are on our 3rd installation visit and second installer. First installer did not know what he was doing. Completely did it wrong. PLUS DirectTV added Sunday NFL Ticket to our bill at $74.99 per month for 4 months without our permission. We did not order the Sunday NFL Ticket and would never order it since we only watch college football, we do not watch NFL. So they are charging us for something we never ordered and will not use. We have already received our first bill although our service has on 10/6/08 still not been hooked up correctly. We are being charged for HD Dvr and still do not have HD or DVR service. At this point, only have regular box in one room. We were supposed to get HD Dvr in living room and regular in one bedroom.
While visiting the applebees in morgantown I found the service to be very kind and bubbly. However, I overheard cursing and yelling from the kitchen about how worthless and terrible people were only to find that it was the GM Betty Turner. She does not seem to care about her staff.
I have friends that work there and they too say that she treats them terribly and even cheats on food so that times look good to corporate. When we asked why the food was taking so long she gave us dirty looks and told us that the kitchen was being worthless and had crashed. She is the sole reason that I will never return to that applebees. I can't believe that corporate has found her capable of this job. From my experience she was not. Making employees cry on a daily basis is not the way to run a restaurant.
My wife and I signed up and paid $5000.00 after submitting to the high pressure "pay now or never." I have been kicking myself ever since. I planned on doing my shopping online more than 90% of the time and inquired about that before signing up. I was told everything I wanted to hear. I was also told that we would have access to every product that each manufacturer made. Not so. The majority of the manufacturers were very high end and had products that were too high priced. The ones that we were familiar with had very limited selections.
The website was extremely poorly put together and it was hard to see or know what you were buying. On one link there was one picture for fifteen different items and the short, vague description only let you that it was an item you didn't want.
I spent hours and hours online and spent just as much time traveling to their showroom and looking thru their catalogs and came away frustrated and pissed. The minuscule savings are not worth the extreme time and effort and does not justify the high membership fees. Shopping with Directbuy is very time consuming and very, very inconvenient.
Those members who criticize us disgruntled members are either retired old *** with crazy time on their hands, or they are Directbuy employees who have infiltrated the complaint sites to try and balance the comment. They are liars and scammers. I wish there was a class action lawsuit in Florida so I could sign up. I am so pissed, I am contemplating picketing in front of there warehouse to warn off as much people as possible. I have contacted one of my local news stations in the hopes they will run a segment exposing the scam. I am so pissed.
