I have used it about seven times and now it no longer will eject the cleaner onto the floor. I have changed the batteries three times. Each time the Swiffer still fails to work.
I am very disappointed with this inferior product and the money I have wasted.
I have tried several times to contact customer service on the internet, all to no avail.
Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
A consumer site aimed at exposing unethical companies and business practices.
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
You'll definitely get some directions on how customer service can best solve your problem.
Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.
a verified customer
I have the Wet Jet and this one when you have it head down, constantly leaks. Never had problems with the first one that came into sales.
a verified customer
I have bought many of these and the biggest disappointment is that it stops spraying for no fore see able reason. The batteries are fresh, it is clear at the sprayer, etc. They send coupons for move batteries or solution but that is not fixing the issue!!!
a verified customer
I have bought swiffer wet jet also. At least 4 of them. They all end up not working after about 3 months. I really like the ease of their use, but not sure if I'll buy another. Wasting my money.
a verified customer
We are on our second Swiffer in one year because the handle broke on the first one with normal pushing pressure. Everything else has worked well, but we are very disappointed that the handle gives away so easily. Would appreciate a reimbursement or replacement.
a verified customer
I bought a Swiffer Wet Jet to use in my kitchen and entry-way. Didn't try it right away. I even bought extra pads. When I tried to use it, it didn't work. The button that controls the solution didn't work. Tried it many times, still didn't work - wasted my money and I'm on social security.
a verified customer
I just got the swifter wet jet and it broke at the handle and my husband throw away the receipt before I could do the 1 year guarantee What cab I do now
I have bought two swiffer wet jets from walmart the one sprayer has not ever worked I realy like the swiffer wet jet im just getting a little upset that I have to keep going to walmart to get another wet jet I realy would like to hear back from someone or even a letter again ive been a avide user of the wet jet and would like to keep useing it if the problem can be fixable thanks for listening avide wet jet user [email protected]
I am very disappointed with the swifter wet jet. I bought 4 and gave them to some friends. I had one but it stopped spraying. The new ones also stopped spraying. I'm very embarrassed because theirs stopped as well. How many do I have to buy before I get one that works ? It's like throwing money out the window. Thanks Procter & Gamble !
I'm on my third one now and it keeps coming apart, they are very cheaply made and that's to bad because I really like the product but I wont waste another dollar one.
I am very displeased with the product i wish it was half as good as swiffervaccum..hopeless product i wish they would send a refund.
This the second swiffer wet jet I have brought from you and they both quit spraying.What are you going to do about it. Thank You!
a verified customer
I ordered a TV from Procter & Gamble. It came damaged and I called up the company and they said they were sending a replacement. I am absolutely disappointed with the service as the one they sent me last was damaged too.
my solution leaked all over the floor :( not happy called the # above sending a coupon for a free refill and [protected] for a Money back Guarantee http://www.swiffer.com/en_US/moneybackguarantee.do?utm_source=swiffer_home&utm_medium=link&utm_campaign=Money%2BBack%2BGuarantee click the link for the form!! hope this helps!
a verified customer
call [protected]
the number was on theback of assembly instructions in warning and warrenty info.
i am speaking to person now because the new one i just got from walmart leaves awful streaks on my floors.
will write you what happened later
a verified customer
I cannot find Dawn Power Dissolver in any stores in the 08053 area. Where can I buy this product? It is the best grease dissolver I have ever used.