Printerpix’s earns a 1.6-star rating from 80 reviews, showing that the majority of customers are dissatisfied with personalized photo products.
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Cast iron criminals
Printerpix.Co. Uk are absolute, hands down criminals.
They will take your money, promise an order and deliver nothing. They don't respond to emails, never pick up the phone on their (Premium charging) customer service line, and should be avoided at absolutely all costs. Someone has even set up a facebook page to that effect: https://www.Facebook.com/pages/printerpix-is-fraud/167568746673112
I now have an outstanding order that is six weeks old, and despite repeated promises of getting it done they have produced nothing. They will lie to you, scam and cheat you, and are a bunch of thieves. Companies like this should not be allowed to continue trading.
Avoid!
The complaint has been investigated and resolved to the customer’s satisfaction.
Avoid at any cost guys
APPALLING. I bought a PrinterPix.co.uk voucher through Groupon. The Printerpix website kept crashing - I tried 12 times over two days and life really is too short. I tried phoning them three times and the wait time at attempt three was 30 minutes (on a premium rate 0844 number!). I emailed them before trying to order to ask what the minimum MB print size...
Read full review of Printerpix and 14 commentsPrinterpix Reviews 0
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About Printerpix
At PrinterPix, customers can choose from a variety of personalized photo products, including photo books, canvas prints, photo gifts, calendars, and much more. The platform offers a user-friendly interface that makes it easy for customers to upload their photos and create customized products that reflect their unique style and personality.
One of the key features of PrinterPix is its commitment to quality. The company uses only the best materials and printing techniques to ensure that every product is of the highest quality. Whether customers are looking for a personalized photo book or a canvas print, they can be confident that their product will look great and last for years to come.
In addition to its commitment to quality, PrinterPix also offers exceptional customer service. The company has a team of knowledgeable and friendly customer service representatives who are available to answer any questions or concerns that customers may have. Whether customers need help with uploading their photos or have questions about the ordering process, the PrinterPix team is always ready to assist.
Overall, PrinterPix is a top-notch online platform that offers high-quality personalized photo products and exceptional customer service. Whether customers are looking to create a photo book, canvas print, or other personalized photo product, they can trust PrinterPix to deliver a product that exceeds their expectations.
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Overview of Printerpix complaint handling
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Printerpix Contacts
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Printerpix phone numbers+44 844 567 8228+44 844 567 8228Click up if you have successfully reached Printerpix by calling +44 844 567 8228 phone number 13 13 users reported that they have successfully reached Printerpix by calling +44 844 567 8228 phone number Click down if you have unsuccessfully reached Printerpix by calling +44 844 567 8228 phone number 7 7 users reported that they have UNsuccessfully reached Printerpix by calling +44 844 567 8228 phone number30%Confidence scoreUnited Kingdom+1 (888) 322-6733+1 (888) 322-6733Click up if you have successfully reached Printerpix by calling +1 (888) 322-6733 phone number 0 0 users reported that they have successfully reached Printerpix by calling +1 (888) 322-6733 phone number Click down if you have unsuccessfully reached Printerpix by calling +1 (888) 322-6733 phone number 1 1 users reported that they have UNsuccessfully reached Printerpix by calling +1 (888) 322-6733 phone numberDesign Development
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Printerpix emailscontactus@printerpix.com100%Confidence score: 100%Support
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Printerpix address107 Commerce Street, Lake Mary, Florida, 32746-6206, United States
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Printerpix social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 09, 2025 - View all Printerpix contacts
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Calendar was nearly finished, then the website crashed. It has a save button only, so I cannot load the saved project. Have to start over all again, while it was nearly fully created.
worst customer service . please don't buy groupon for printerpix.com or purchase /order anything from them. it a waste of money and time. garbage i will not buy this ever again outrageous shipping fee for faster delivery . i will never use this site again . i waited 2 hours and no answer customer is horrible and there chat session
i have called them they hang up and emails not responded
If you use Printerpix then you only have yourself to blame. Quality is disgraceful. Customer Service is terrible. They make timeline promises they have no intention on keeping. How this company is still going is a miracle. Do not use them. There are dozens of alternative companies like this who are better. This company is bordering on a scam.
Exactly the same here. They are fraud and scam should be reported to a Watchdog. I bought a voucher through Gropon and while I reedem it on their website everything was fine and it said that my order was sucessful. After few days I realized that I have not received an iteam which I order, so tried to log in on their website to check where my parcel is no succes I called them but noone replied so finally I have emailed them. After few good days they come back to me that they expierienced some web problems and will look into my query whithin 3-5 days. It has been over a week now and noone even bother to reply to my email. I will try to get my money back contacting with groupon but it is just a waste of time. AVOID PRINTERPIX at ANY COST THEY ARE ### READ ONLIEN REVIEWS BEFORE YOU THINK TO PURCHASE NAYTHING FROM THEIR SITE. POOR AND HIGLY UNPROFESSIONAL.