Cast iron criminals
Printerpix.Co. Uk are absolute, hands down criminals.
They will take your money, promise an order and deliver nothing. They don't respond to emails, never pick up the phone on their (Premium charging) customer service line, and should be avoided at absolutely all costs. Someone has even set up a facebook page to that effect: https://www.Facebook.com/pages/printerpix-is-fraud/167568746673112
I now have an outstanding order that is six weeks old, and despite repeated promises of getting it done they have produced nothing. They will lie to you, scam and cheat you, and are a bunch of thieves. Companies like this should not be allowed to continue trading.
Avoid!
The complaint has been investigated and resolved to the customer’s satisfaction.
Avoid at any cost guys
APPALLING. I bought a PrinterPix.co.uk voucher through Groupon. The Printerpix website kept crashing - I tried 12 times over two days and life really is too short. I tried phoning them three times and the wait time at attempt three was 30 minutes (on a premium rate 0844 number!). I emailed them before trying to order to ask what the minimum MB print size...
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Calendar was nearly finished, then the website crashed. It has a save button only, so I cannot load the saved project. Have to start over all again, while it was nearly fully created.
worst customer service . please don't buy groupon for printerpix.com or purchase /order anything from them. it a waste of money and time. garbage i will not buy this ever again outrageous shipping fee for faster delivery . i will never use this site again . i waited 2 hours and no answer customer is horrible and there chat session
i have called them they hang up and emails not responded
If you use Printerpix then you only have yourself to blame. Quality is disgraceful. Customer Service is terrible. They make timeline promises they have no intention on keeping. How this company is still going is a miracle. Do not use them. There are dozens of alternative companies like this who are better. This company is bordering on a scam.
Exactly the same here. They are fraud and scam should be reported to a Watchdog. I bought a voucher through Gropon and while I reedem it on their website everything was fine and it said that my order was sucessful. After few days I realized that I have not received an iteam which I order, so tried to log in on their website to check where my parcel is no succes I called them but noone replied so finally I have emailed them. After few good days they come back to me that they expierienced some web problems and will look into my query whithin 3-5 days. It has been over a week now and noone even bother to reply to my email. I will try to get my money back contacting with groupon but it is just a waste of time. AVOID PRINTERPIX at ANY COST THEY ARE ### READ ONLIEN REVIEWS BEFORE YOU THINK TO PURCHASE NAYTHING FROM THEIR SITE. POOR AND HIGLY UNPROFESSIONAL.