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Journi Print Customer Service Phone, Email, Contacts

Journi Print
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Journi Print Complaints 1

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6:16 am EDT
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Journi Print Photo book #4310537

You have sent the wrong photo book
despite 8 or 9 emails I only received 2 automated replies and no follow ups
emails
1st email: Journi sent 08/10/2023
This book is a birthday present for a special birthday 17th October for my wife, it must arrive on time
We ill send back the other book please confirm return policy
Robert Steele
Sent from Mail for Windows
2nd Email to Journi sent 08/10/2023
This is an image of the wrong book cover sent in error
It is essential you send the correct book and I receive it before 17th October
Rob Steele
Sent from Mail for Windows
3rd email
From: robert steele
Sent: 08 October 2023 1:54 PM
To: Journi
Subject: RE: Message from Web || Robert Steele
This book is a birthday present for a special birthday 17th October for my wife, it must arrive on time
We ill send back the other book please confirm return policy
Robert Steele
Sent from Mail for Windows
4th email
From: robert steele
Sent: 08 October 2023 2:11 PM
To: Journi
Subject: RE: Message from Web || Robert Steele Order No #4310537
This is an image of the wrong book cover sent in error
It is essential you send the correct book and I receive it before 17th October
Rob Steele
5th email sent 10/10/2023
Hello Journi team!
Order #4310537
--
You sent the wrong photo book.
I have sent many emails but received an auto response reply.
I need this urgently for a present.
I have the incorrect book and the requested how I send this back.
This is now urgent
Robert Steele
Sent from Mail for Windows
6th email sent 11/11/2023
Journi
You delivered the wrong photo book.
How do I return and how do I get the correct book. Urgent
Rob Steele
7th email sent 11/11/2023
Re: ✅ Purchase Confirmation - Order number: 4310537
robert steele
Journi
You have delivered the wrong book. Can you contact me
Robert Steele
Rob Steele
8th email sent 11/11/2023
Re: ✅ Purchase Order number: 4310537
You have delivered the wrong photo book. I have sent many emails.
When will I get the one I ordered ? This is urgent.
What do I do with the wrong book?
Robert Steele
Rob Steele
there are more emails today a message on the chat and failed attempts to call
This was a special present time critical to 16/10/2023
I asked about returning the wrong book- no answer
your telephone number +[protected] does not work
not possible to phone
Worst service i have ever experienced
Your chat does not follow up with a human response
robert steele

Desired outcome: i want the book before 16th October o returned

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Journi Print earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Journi Print to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Journi Print is known for their high standards and safety. If you're thinking about dealing with Journi Print, it's wise to check how they handle complaints.

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Several positive reviews for Journi Print have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

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About Journi Print

Screenshot Journi Print
Journi Print, found at journiapp.com, is a reputable business that offers a range of services to meet your printing needs. With their user-friendly platform, you can easily create personalized photo books, calendars, and prints. Whether you want to preserve cherished memories or create unique gifts, Journi Print has got you covered. Their high-quality products and efficient delivery ensure customer satisfaction. Explore their website today and bring your memories to life with Journi Print.

Overview of Journi Print complaint handling

Journi Print reviews first appeared on Complaints Board on Oct 12, 2023. The latest review Photo book #4310537 was posted on Oct 12, 2023. Journi Print has an average consumer rating of 1 stars from 1 reviews. Journi Print has resolved 0 complaints.
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  1. Journi Print Contacts

  2. Journi Print phone numbers
    +1 (436) 811-0418458
    +1 (436) 811-0418458
    Click up if you have successfully reached Journi Print by calling +1 (436) 811-0418458 phone number 4 4 users reported that they have successfully reached Journi Print by calling +1 (436) 811-0418458 phone number Click down if you have unsuccessfully reached Journi Print by calling +1 (436) 811-0418458 phone number 2 2 users reported that they have UNsuccessfully reached Journi Print by calling +1 (436) 811-0418458 phone number
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  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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Journi Print Category
Journi Print is ranked 13 among 59 companies in the Photo Services category

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