Price Chopper
reviews and complaints

As someone who values convenience and quality in their grocery shopping experience, I've had mixed experiences at Price Chopper Supermarkets. While some locations offer fresh produce and helpful staff, others have left me frustrated with long wait times, unprofessional behavior, and subpar product quality. It's disappointing when a store fails to meet expectations, especially when it comes to essential items like groceries. If you're considering shopping at Price Chopper, I recommend researching specific store reviews to ensure a positive experience.

Every bag I "try" to open does not split correctly at the top. It tears open in such a way that the "drawstring" is worthless!

Very poor quality and extremely frustrating.

Trying to stay on budget is difficult enough which is why I have to buy this brand and usually the brand is ok but this is such low quality. Barcode should be checked for QA to see if it was a bad batch! That is IF they even care!

Visited Price Chopper in Alex.Bay, NY on April 22,2023 at approx 10:45 pm (on my way home from work) This store is only open until midnite ever since covid happened. USED TO BE a 24hr store. 🙄 .. but that is another complaint for another time.

So we get to the store. Entry door is locked and we were directed to enter through a side door leading into the stores' "broom/mop/cleaning supplies room into the store. Asked cashier for a cart that are stored in the normal entryway section. She refused. No carts on the floors at this time. This was 1hours/15 min before store officially closes for the night. They have most aisles closed off so unless someone is in sight to possibly slip around the restricted area tape , you get told your not allowed to shop in that aisle? My complaint mainly is why can't this floor cleaning business start their work after the store has closed? Not so much as a note taped to the normal entry doors saying shopping was restricted. This has happened atleast 3-5 times since Price Chopper came to my small town. Very frustrating, being a paying customer, to get to this store to pick up some things much needed only to be told by one of the very few employees employed here that a couple of these items were in a 'closed off area' and I couldn't buy it because the floor couldn't be walked on? Shut the store down if this kind of shopping experience is to be expected on floor cleaning nites. Doesn't it make more sense to hire a cleaning company that works after hours instead of sacrificing open store hours for this chore? I've never seen or heard of such an inconvenient shopping experience as those I've witnessed at this location. Ridiculous!

we always try to shop the sales but when you go on the first day of sale and nothing what so ever is marked and when you get to the registers and you end up getting the product and the cashier gives you a hard time and wants you to purchase them full price because she doesn't want to call the manager over is not at all nice or doesn't know how to delete it out of system ( not trained correctly) ...manager was not helpful wither when I complain what was going on instead of saying I will make sure the problem gets fixed he walks away...so you need to get the Putnam CT store to mark their shelves before the start of the sale and not give the customers a hard time when it's their fault to begin with...this happens every week we are about done shopping there ...i know i am not the only one with issues w that store

While checking out at the Alexandria Bay Price Chopper this morning, the Cashier Johanna R was so rude we almost walked out without our groceries. She was slamming the groceries on the belt, mumbling under her breath. We had beer in the cart, she grabbed it and set it on the floor behind her and informed us we weren't buying that, instead of explaining to us, it wasn't 8 am. We will shop elsewhere from now on where we are treated with respects, a customer. Sadly, we have shopped in this store since the day it opened.

on Thursday Dec 8, my husband and i stopped into the price chopper in johnstown. we wanted to get two fried seafood dinners. we waited at the counter for 15 minutes and no one was around. Finally a salesperson came out of the back room and said someone would be right out. sure enough within 5 minutes he came out and told us he had just punched out for dinner and would be back in 30 minutes! off he went and so did we! The worse customer service!

Ordered a fresh turkey from the deli department. Pick is scheduled for Monday 11/21, would like to pick up the turkey on Sunday 11/20. Have been unable to reach anyone in the Deli Department. Am concerned, When I call am placed on a hold and no one picks up the phone. There is not a live person that returns to take the call. I have reached out on the .com service and the Price Chopper/com/ is not listed on that service. Need to have someone to send me a text message at [protected]@gmail.com. Thank you.

My name is Ana Artavia Speight and I was shopping at Price Chopper Putman # 189 around 11:45am today November 8, 2022 - As I was working by the milk & cream freezer, I twisted my ankle due to soap liquid on the floor, Ashley (worker) was in the same isle, and I called out to her, we both notice the soap was all over the isle, she called on someone in the front to come and clean the isle, but now my ankle is hurting and a bit swallowing, I don't have insurance to seek medical attention.

I look forward from hearing from someone in your department, my contact information: Cell#[protected], email: [protected]@gmail.com

I just want Price Chopper Pharmacy in Cobleskill, NY to understand that there are disabled people in this world in which the automated phone line does not work. I understand that a lot of locations are "understaffed" after covid but I'm positive that every business needs to answer the phone when it rings. That is part of a job. My boyfriend is blind. He has many scripts that he needs to call in and refill and it really has become a problem when they don't answer the phone and he can't get his prescriptions filled in time. This has been an ongoing problem for years. The phone literally rang for 6 minutes today before being answered. Maybe have a selection for visually empaired customers as an option when you first call? Please fix this problem Cobleskill Price Chopper.

Price Chopper in my area accepted the Upside app.which saved me money back on my bill.I also signed up a few more people to use the app to shop at Price Chopper but now upside told me that Price Chopper stopped accepting the app.I live in the Sidney N.Y. area.Now the people I got to join the app are shopping elsewhere to save money along with me .thank you Doug

Whenever I work with my assistant manager Ressa Lyons I deal with nothing but verbal abuse she tells me I'm terrible to work with, threatens to have me transferred to a different department which would give me very little hours, threatens to have me fired, threatens to write me up for something I didn't do, today I was only at work for 15 minutes & she started threatening me & lied to a store manager & told me to clock out & made me lose hours today now because of her I might be losing my job I have 2 kids I need to provide for I don't know how much more of the stress I can deal with cause of her verbal abuse.

I was in line trying to purchase tobacco products and alcohol from the customer service area of price shopper along side my finance . I was already in line waiting behind another lady at customer service area when staci approached and said they she will help us over here we then walked up we said what we needed she asked for and I’d my finance then gave her the id she looked at it & stated “why does your id say Missouri over the picture I cannot take this “ we the stated “we didn’t know why the made it like that and why does it matter if it’s real and he is over 21 “ she then said sorry I’m not selling it to u “ I then gave her my I’d and said okay I will purchase it I’m 22” she then refused my I’d and called for a manger ! This is my second encounter with her refusing to sell to us for no reason both ids are up to date and we are both legal age this is seeming to be a racial issue ! When the manger was called he didn’t treat us as such great customers he said he was going against her wishses no matter the circumstances I tried to explain to him what happen he didn’t care ! Why call the manger if he wasn’t going to even try to resolve our issue all he did was agree with her when there was no reason at all we shouldn’t have been service ! I live in raytown area this is a store we come to and shop as a family and we are being profiled

Everytime me.and my gf goes into price chopper or Everytime I go alone to price chopper, an employee at the Glenwood ave store in Binghamton keeps whispering things about me to other employees. Me being a sex offender, me and this employee, Cymphony Dwyer, used to date years ago, and now I feel as if she's placing me and my family in harms way. Everytime we go into this store, she would be around the self checkout counter saying something to other employees and pointing towards me. When I questioned her about it she said that she was saying that we used to date and that my gf gets mad Everytime she tries to talk with me. I have tried to address the issue but its really getting on my nerves. This employee is highly unprofessional. Can you plz address this situation at hands ty.

I just purchased a large 3 wick pine/winter green scented candle for 6.99 the wicks are not long enough and the wax is drowning then to go out? For that amount of money what the hell?

If shift supervisor and another teammate is talking about cashier they should not do it where the person can hear it. They should have talked to her face to face. No one should feel like they are not good enough when they are. Especially a minor.
The cashier was doing them a favor my staying two extra hours. Cashier felt like it was a set up so the co-worker can get her in trouble. Trying to say the cashier who had someone to bag for them. Let a customer walk out the door without scanning things on bottom of cart. It never happened. The bagger and the cashier said it wasn't true. If the co-worker notice why did she say something at the moment instead of letting the customer continue walk out the door with it.
There lot favoritism that goes on there. Manager daughter who is a minor get more hours then anyone else especially the people who been two years. The one cashier who minor has help on escan was told she wasn't allowed. But the manager daughter can. If your cashier and ur not in the group then you are not talk to and made to feel uncomfortable
There employee that does way more then then they should for there grade. This company dont believe giving rise to people that deserves it.
I don't see how any of it is right. Talking about the back stay rude things treat unfairly. Not every once in a while it's every day thing. I use to love coming there and now I hate it coming.
Why does manager daughter get treated way better then everyone else.? If family going to work together should be in different dept