United States - 84020
I have an auto loan with this terrible excuse of a company, I have made 56 payments on a car loan and back in Feb of 2010 I had open heart surgery. I have made all these payments for the better part when due with a few being a few days late. They told my wife they would help us out when she contacted them back in Feb before the March payment was due, anybody that has a loan with these guys know they will call even before the payment is due but after that conversation with my wife we heard nothig for several weeks I had to call them to arrange my paymant. Since then we have tried to work with these holes and to date I am three days late with my payment, I called in to set up my past due payment and the girl was very nice and offered to discount my payment by fifty bucks if I would set up two. I told her thanks but all I would commit to was the late payment she asked me to hold while she completed the transaction and then her boss got on the phone and started his routine of harrasing people and would not stop. This guy is a real A-Hole and needs to be put in his place. I told him what he could do with his threats and hung up on him. DO NOT do business with these people, if your credit is such you have to use them DON'T.They will make your life unbearable. I only owe these ###s about $2500 on the loan and as is it will be paid off six or seven months early and they still give you crap!! Don't use them hopefully they will GO AWAY.
Prestige Financial and its representives are the most rude and ridiculous company I have ever dealt with in my life, not only do that not offer there customers any type of a grace period, but they had the audacity to call and harass me every day after I had traded my vehicle in, and informed them that they would be paid off within 10days, which is what their rep said the pay off offer was good for. They told me it was still my responsibility to make a payment on a vehicle I no longer had. Please dont do buisness with them!
I bought my car in 2007 from Prestige Financial I made sure all my payments were on time and in September 2007 I ran into a financial bump I called my representative asking if they could give me a five day extention of course I got the speech of them not giving extentions and they needed at least 270 to close out the month.
I came up with the money and the next month the day my payment was due at noon a representative called me telling they hadn't received my payment yet when was they going to get it. I was like what in the heck is this it's noon and I was at work and didn't plan to make my payment until I got off of work because I paid all payments online which is also a rip off becuase they charge 10 buck to pay quick pay. It has been three years and they switched my representative that is a Cruella De'vil in the making.
I had been called a liar and harrassed at my place of employment multiple time when I nicely asked her not to call my place of employment, she continuously called my place of employmen and harassed me telling me she was going to pick my car up at my job. All I know once I pay this company I'm gonna tell them where to take a walk.
THESE CROOKS ARE CALLING AT WORK THINKING THEY WILL HAVE ME FIRED. MY BOSS PULL THEM UP AN SINCE THEY ARE ALL...
Prestige Financial is the worst finance company ever. Do not finance with them! BEWARE. They call before your payment is due and tell you it is late, when it is not. They will harass everyone they can in your family and your friends to get you to call. No grace period with these guys. Let's be serious, just about everyone needs some sort of grace period at sometime. I am trying to get out from under these guys and had my loan paid down to $10k and within 2 months I now owe $12k. Payments are all made. It is interest they say. Right! the stress this company causes even if you are not ever late is awful. I cringe every month.
I only owe 11 more car payments - I have been paying these people for my van - five year contract - only been reported as late 1 time during that entire period - now my car payment is 10 days late because I lost my job and this crazy nut from Prestige called and left a message on my neighbors phone who I don't even know - how they found out who lives next to me and their phone number is really scary - and the nerve to leave my information on a strangers answering machine - I should cancel the insurance and run the car over a mountain top somewhere - I don't have a job, so how would they get their money then - they are horrible to deal with and I would NEVER deal with them again or recommend them to anyone else - I am calling her supervisor today to complain and they better do something about her.
I bought a car at Karl Malone Toyota, in Albuquerque. Since I've had a bankruptcy my credit was shaky. I was financed through Prestige Financial. When I did the paperwork at the dealership, I was asked to give five references or point of contacts in case of an emergency. I asked if those references would ever be called, as I didn't want anybody to be bothered with my business. At the time, I was assured those references would never be called. Yeah right.
About two or three days before my first payment was due I received a "courtesy call" reminding me to make a payment. I thought that was odd, but okay. This went on for a few months. I was late with a payment by a few or so days. They called my references!!
I made the payment and made more payments. Then my hours at work were cut and I fell behind. I received something 7-8 calls a day from these people. They would call like three times in a row. I began to think these people were crazy. I would find out later they were calling my references every day, even after being told not to call again.
I had a 2005 kia that had been nothing but trouble from the day I drove it off the car lot. The final straw came when engine blew. I had the car towed back to Karl Malone Toyota. I called Prestige Financial, approximately three days later to come get the car. That was when things entered the Twilight Zone.
Nobody knows where the car is. And I mean nobody. I can't begin to count how many people I have talked to over at Prestige Financial to explain that I no longer had the car. Nor can I say how many times Prestige Financial has said Karl Malone doesn't have the car.
I had one message from Prestige Financial telling me that I apparently didn't care about my credit or anything, blah..blah..blah. They're right, I don't care, because I don't have the car.
The calls to my references turned insane enough that I copied and pasted a portion of the Fair Credit Reporting act telling them that they had to stop calling.
Now my account in the Recovery and Legal Department. Once again they are demanding I give up the car or face litigation. Now, I don't have a car to turn in, because it was turned in way back in May.
I would never, ever recommend this company as a finance company. They do not communicate with each other.
Prestige is more talk than anything as a former employee the customer would call in and the object of the...
The people are so unprofessional, I told the representative that I have a death in the family and they still...
The people at prestige don't care about u r the economy, the y want there money no matter what. they r always threaghting me with action. this is one of the worst finance companys that i have had to deal with. they're not very nice in the way they approach u at all. i make arrangment somtimes i dont have the money and if they put it through. they call and give me a hard time no matter the explanation, are your cicumstances. these people go to sleep thinking they do a good job but they don't only if they were on the other end.
I too became unemployed and started to be late on my loan, after paying ontime for the past 4 yrs.
Prestige called in July and wanted July's and August's payment, they had to have my bank account
number so these payments can be scheduled to go in. I told them I wasn't sure about augusts payment,
and they told me to get in touch with them at least one day in advance. My payment for Aug was scheduled for the 11the, I contacted them on 6th telling them I did not have the money in the bank to please not send that payment in and cause me overdraft fees. Well, they told me too bad, borrow the money or take a payday loan, and went into my account twice, causing me to now owe the bank $70
in overdraft fees. There ought to be a law to prevent finance companies from doing this. I told them not
to go into my bank and specifically said they no longer have my permission to enter my bank account.
Is there anything I can do about this?
During the course of my loan Prestige Financial engaged in many forms of harassment in their collection...
In 2002 I purchased a vehicle and the financing was through this company. The contract was for 72 payments, I...
Harrassing and calling references on original loan application after being two days late. Was told by Prestige that you can never be late on a payment to them. There is no grace period. After one or two days, these animals are already calling references from your app.
I gave several names as “references" and the company uses them as harassment tools and also violates my privacy by calling my references and in detail telling them why they are calling. I have a loan through prestige financial services and my loan was 2 days late. "Maria" has called all my references and in detail tells them she is calling regarding my car loan that is seriously late (2days). She has called in detail to 4 of the references that was given (that I know of). This I feel is violation of the privacy laws that are supposed to be there to protect me.
I financed a car through them, but I now wished I never had, they have thee worst customer service ever, very rude, un helpful. don’t try and call for a manager, because they all are managers, the sad part is they have no idea what it takes to be a manager, nor can any of them make a decision on any thing, they will say one thing and then do another, record your phone calls to them, and by law you have to let them no your recording the conversation, they will hang up on you every time... so what laws are they really braking or what are they hiding...