MoneyMutual Customer Service Contacts
Las Vegas, Nevada
United States - 89123
After I contacted them to get some kind of an assistance I started to get emails from random companies wanting me to buy something from them. My email is overwhelmed by endless spam.
I think that MoneyMutual sold my information to the third party without my permission. Moreover, I didn't even put anything, just sent them one email and it was enough to get it triggered.
I got a call from a guy named Brandon Turner who said he was with money mutual and I was approved for a loan. He told me I had to pay a $150 to them and this was just for insurance purposes so they would have insurance that I would pay my monthly payments and the money would be refunded back to me with my loan. This didnt really seam right to me but I paid it anyway. Then I get a call saying the money was transferred from them to their bank and I had to pay another $125 for the application fee to the bank and this also would be refunded. I didnt want to do it but I didnt want to lose my money either so i sent them more money. Still no money in my account. Then they said the funds were ready to be transferred but I had to pay another $200 for a pin activation fee. I really did not want to do that because I was feeling like I was being scamed and I even told the man this and he told me just trust me mam you are not being scamed I promise. As soon as you send the $200 your money will be in your account. I did it only because I hoped I would get my money back< I had already lost too much and was hoping for the best I guess. Well I paid the $200 and then they tell me I have to pay another fee. I told them off and said they would be hearing from my attorney because they have stollen $575 total from me. I am a single mother and struggle all the time. This money was for my kids christmas that they will not be getting now because of these scam artists. I hope they can sleep well at night knowing they took away 2 little boys christmas. But I will be getting myself an attorney and they will pay for the stress and heartache they have caused me and my children.
Yeah I thought that Montel Williams was working for a legit company, But I see that he is only in it for the money as well as Money Mutual. I had only taken out only 700. dollars and was in agreement for paying every month and was taken for a ride. The first payment of 210. dollars was taken out of my account in two weeks and then 20. dollars. then on a consecutive every two weeks 210. and even 35. dollar when ever they felt like it. I called the BBB and was told to close out my account, they had kept taking money even after they got it all back. Now I am going to court to pay an outstanding amount of 1500. dollars and court cost of another 1500. dollars. So yes it is not to help it is to hurt those that don't know about the legal loan sharks that really do bite your head off.
This company is deceiving the public with their shady business practice. I took a loan 3 months ago for $350.00. When I called
today to get my balance, I was told none of the $315.00 already paid was applied to my balance and if I wanted to pay down the balance I needed to send over and above the !05.00 taken from my bank account currently. This is wrong on so many levels and
I am shocked that Montel Williams is their spokesperson! I am disabled and on a limited income.
People like this should be run out of business!! I will not rest until I do everything in my power to expose this scam!
I was shocked after seeing Montel Williams endorse this site then actually going on to read the reviews. I appreciate everyone sharing their information so others are aware of what is happening. I did read the fine print and honestly this is a scam. So if you think you are actually getting a little help when you need it you are actually getting screwed in the long run.
They will sell your information to companies that will call and harass you daily from car loans to payday advances. I received a minimum of 30 calls PLUS texts messages daily.. finally I just changed my phone number. You will receive calls from ppl who clearly English is their second language and they have zero professionalism or customer service skills... I ask them not to call and they either will hang up on you or yell at you and tell you they will continue to call... on top of it all.. I never received the cash advance.. IT WAS A 2 DAY NIGHTMARE.. I just changed my phone number today!
Also, I receive a minimum of 350 spam emails each day from cash advance 3rd party companies each day.
I took out a loan and they told me that they would take out the money every week through my bank account, therefore it will be paid off in 5 weeks. ''BS" They have been taking out money to my bank account every week for finance purposes. Something told me to call, so i can verify if the payments were finished. They told me that, I still owe them for the entire loan amount and the money that's been removed from my account was not for the loan. Money Key, is the so called "Private lender" and both sites clearly states, " Your loan will be due on your next pay date. At that time we will debit your bank account for the amount due. Remind you the rep told me that it'll be paid off in 5 weeks. so on top of the $540 they've taking from my account, I still owe them $450... THIS IS BULL$#*!!
I too input my information on Money Mutual's website a week ago for help after seeing their TV commercial with trusted Montel Williams...BIG MISTAKE...I have been bombarded with emails and endless text messages from companies, one of them went as far as to draft my account for $29.99 three times in a row without my permission which caused me to become overdrawn and have to pay $36.00 in overdraft fees for each time they processed it...I had to call and go on line three times to try to get this straitened out. This was supposed to help me, all i can say is DO NOT CALL OR GO ON THEIR WEBSITE...in my opinion, THIS IS A RIP OFF - A SCAM IF YOU WILL !!!
I accepted a $500 loan from thse guys and they claimed the amount owed was $650. Well, come to find out, that $650 was only if the loan amount was paid in full 2 weeks later. Their "processing fee" of $150 is added to each payment and the extra money (only in increments of $50) is the only thing taken off the loan amount due so if it takes you 4 payments to pay off the loan, you're paying an extra $600 dollars and the longer it takes you to pay, the more you end up paying. You could end up paying upward of 700% interest on a loan from these people. DON'T DO IT!!!
They charge a "revolving" $300 fee that is NOT applied to the principal amount of the loan. They allow you to make payments on your cash advance but the catch is the minimal fee is always $300. You must pay more than $300 in order to begin to pay down the original loan dept. In my case my loan is for $1000. I initially wanted to pay off this loan in 3 payments of $300 plus the $300 fee. Instead they have received the $300 fee and now I am daunted by the reality that I could be paying $900 addtional to the $1000 that is owed. I don't think the Mafia is that cruel. The last thing a person needs is to be misled and taken advantage of when they struggle financially. I don't have $300 to "give" that does not reduce my dept. If I new the phrasing/language of the agreement meant this, I would have never signed electronically. I hope legally this issue gets resolved in favor of the people who have been victimized.
This is a payday loan referral site - although they say they are not a broker or agent of any specific lender. So, if you fill out their online application they will send your personal information to who knows how many referral receivers in their network (these are pay to play networks, which doesn't necessarily mean their network consists of reputable players). Please do not sign up at this website - among other risks they will have your bank account number and other important personal information - it's never a good idea to let anybody be able to tap directly into your bank account. Many internet payday lending outfits are unlicensed and operate outside the law. And, an endorsement by some celebrity is meaningless. This company is not included in the CFSA's list of payday loan providers who supposedly abide by industry "best practices"(see www.cfsa.net. The CFSA is a national payday loan industry association.
I assume you are in some sort of short term financial crunch? If you are getting behind in your existing obligations you should try to negotiate a payment plan with your existing creditors. Payday loans are a trap.
In California there are some consumer protections for people using payday loans. The maximum loan limit is $300, fees are limited to 15% (which can still be a lot). CA does not allow extensions, thus, these loans must be paid off on their due date. I'm not exactly sure what the minimum term is in California, but it may be around 8 days - the maximum term is 31 days. This past summer the CA legislature considered a bill to increase this limit to $500 and to provide some recognition for internet payday lenders. This bill hasn't passed yet to my knowledge.
A cash advance loan is something that's supposed to help someone in a pinch. However, if circumstances should unfold where one cannot make the payoff as hoped then you wind up paying so much more that you're back in a worse pinch then before. I borrowed $400.00 for car repair issues and have wound up paying back, thus far, $1154.00 because I haven't been able to pay it back in full as it would put me in jeopardy of not being able to pay my base living bills. I'm not even talking rent or mortgage either but more like light, food, other utilities. Please don't fall pray to this unbelievably fraudulent activity. They're not helping, they're hurting the economy more than many realize. I too would have thought Montel would have checked this out and made sure people understood what they were getting into before associating his name with this. Shame on all of you at Money Mutual and your affiliates.
One would think that a man like Montel Williams would be actually looking to help the people. No one and I mean no one that is actually is in need of help can get these loans. I received a card in the mail saying that I was pre-approved for a loan and when I filled out everything I was still denied. I would think that this would be a genuine "business" but all they seem to be trying to do is get your private information so they can spam you to death with advertisements. Do NOT go to this site! Montel I am ashamed of you!
They charged my bank account for six months and I paid over 1, 000 on
a 400.00 loan they need to be stopped.
if you take out a loan they know you need this money, but they punish you
and put you further and further behind and they make it very very hard
to pay your everyday bills ie. utilities and rent.
and they don't tell you about there terms until you take out the loan.
and they are very cruel in there methol of payments, they chare 995.45%intrest rates, even when you pay them on time each month.
they prey on the elderly on fixed income, and take full advantage of us.
each time I see Montel Williams on TV I develope a very strong hate for the man.
Both ads sport Montel Williams bright, trusting smile. A person we've all come to admire and, well, trust. Well poor Montel's good name and face are being taken advantage of I'm afraid.
I received a "You can get the cash you need. When you need it!" ad in an envelope, addressed to me and attactched to this flyer-ad (with smiling Montel) is a plastic card with a reservation# on it. Well I go to the site to see what's up. All my address info already pops up with this "reservation #"
and they want TWO DIFFERENT phones numbers, they said my chances of being matched with a lender would be less if I had one, my birthdate, e-mail, how much I make a month, how often do I get paid, and what day is it received, and the LAST FOUR of my social security number. OH and my bank routing number (but only part of it...there wasnt room for your routing number AND your acct number so I assume it was just your account number they were after?. This would be especially yummy for you just told them the exact day of the week you get automatic deposit of your pay check wouldnt it?
Now...with all this being said...any icons on this web-site you'd normally push to satisfy your questions (why am I giving you this info, how much will it cost ect) ya...they do not work!! Mind you the REAL website has a red ribbon accoss Montels picture and does have an OfficeSite on the web.
So for all of those of you who were smart enouch to do a tiny bit of digging before you dove for that much needed cash...DO NOT VISIT MYMONEYMUTUALNOW.COM ... buyer always beware!! goood luck! Love ya Montel!
I was involved in a scam over the phone. the man's name was "Mark Davis" and he told me I could get a 7500 loan for 3 years, at $165 a month.All he needed from me was a deposit for the "insurance bond" that would protect their agency if I defaulted. I was having major financial issues, and so I fell into the trap. I moneygrammed his company $300, and another $30 for the moneygram. I called the next day to verify he got the payment, and that the loan was in the process of being deposited. He tells me that the company was all set to deposit the money, and in the middle of the transaction it was called off. (My credit was"too bad" & they needed to up the deposit.) I scraped the money together, and sent it the next day. When I called him to verify it, he said it was being deposited as we speak. It was a weekend, and my bank doesn't update right away, so since he said it was there, my husband and I spent a lot of money over the weekend. It was for medication and a lot of groceries. On Sunday, my card was denied for a $13.00 payment, and the card would not allow me to take out anything more. The loan did not go through, and at the end of the weekend I was overdrawn by $600! I was furious. When I called him back, he told me he needed another $250 and the money would be guaranteed to be in my account the next day. It never got there, and I didn't get the $600 back either. I called the Attorney Generals office &the BBB. both are investigating. I doubt I'll ever see the money again! It cost over $1600 to cover the bounced items.
I went to this site because i saw montel williams and of course was in a jam and filled for a cash till pay day loan. I am so upset beyohd being able to explain i viewed the whole site made sure it had a trusted site certificate and they not only robbed my account of 70.00 they sent my info to so many sites i cant tell u how many cause i had a brand new email with four messages i have 240 and my phone rings off the hook around the clock with harrassing people one even told me since i answered my phone i had no choice and i agreed to subscribe to magazines. Ive had people call me a b**ch because i said i have had over 24 calls in 12 hours from this number and i was crying. I feel harrassed robbed and rapped i feel for anyone else who has or will go through this. They should compensate us for doing this and montel should send a public apology because this was the worst experience ever and they never accepted me for a loan they sold my bank info and my whole identity to at least 60 different companiea which are harrasing me. Im sick and stressed more anxiety then i needed when i already needed help. They helped me feel worse more stressed and took money.
I have been thru hundreds of these groups trying to find a little cash for the holiday. No where in anything I read from Money Mutual did it request $39.99 (that they took out of my account). I am so disappointed with this whole thing and the scams we get caught up in trying to survive. I don't know who to turn to or what to do to get this money back. I have certainly learned my lesson and am very disappointed in Montel Williams for supporting such a scam. HELP!
Just be aware of everything that goes on I feel so stupid!
CONSUMER BEWARE I recently applied for a payday via Money Mutual. After completing my application and received my loan this nightmare started. Within a week my email started filling up with other loan offers up to 50 per. And I am still receiving loan offer even though I have unsubscribed to so many I lost track. At the same time I started receiving numerous text messages and phone calls for more loan offers. All this exceeded my phone and data plan. Then I received 4 unwanted pre paid credit cards in one week. and charged fees of $49 to $99 that overdrafted my bank account. By the time the dust settled I was out $375. I sent emails to Money Mutual because I could not find a telephone number or address to reach them. You can not reach a live person.all you get is a email from a so call Customer Rep that tells you call the credit card company. Money Mutual and its partners have done nothing to fix the problem. Now I am left to filling complaints in 4 states to get my money.back. SO CONSUMER BEWARE
They claim that bad credit is no problem and all they ask is if you have ever filed for bankruptcy and I hadn't. I stupidly offered information though saying, "No, I went to credit counselers for my credit cards but would never file bankruptcy."
I was approved and waiting for the money and when I called to follow up they stated that i was actually denied. Well nobody bother to tell me and I was counting on the money. When I asked why they stated that I said I was in credit counselors. So? I didn't file bankruptcy and that was all they asked. If that is a factor of getting the loan then that SHOULD BE ONE OF THE QUESTIONS!! Because I offered additional information I was denied but NOBODY bothered to call me back to tell me that. The last converstaion before I called back was that I was approved and I would receive the money in my bank account on the following business day. Then she proceded to tell me all the rules that apply to paying it back and if I wanted another loan after this one, etc.