PPL Motor Homes’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of RV enthusiasts are dissatisfied with their purchases.
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Disappointing Experience with PPL Motor Homes: Order Issues and Unhelpful Customer Service
I gotta say, I had a bit of a rough time with PPL Motor Homes. This was my second attempt to place an order, and even though it went through on my end, something went wrong on theirs. I didn't find out until five days later when I got an email reminder that the item was still in my cart. I mean, come on, guys, that's not a great look.
So I called up customer service to see what was going on, and let me tell you, they were not very helpful. I'm not sure if it was just the person I talked to or if that's how they all are, but either way, it wasn't a great experience.
Now, I'm not one to judge a company based on one bad experience, but I have to admit, I'm a little hesitant to do business with PPL Motor Homes again. If their system doesn't work properly and their customer service isn't up to par, how can I trust them to get me what I need in a timely manner?
All that being said, I do still need the item I ordered to get my trailer back on the road, so I guess I'll just have to hope for the best. But if you're considering ordering from PPL Motor Homes, just be aware that there may be some bumps in the road.
Efficient and Professional Service: My Experience with PPL Motor Homes
I had a recent experience with PPL Motor Homes that I wanted to share. My Splendide washer/dryer in my 2002 Monaco Windsor M/H developed a water leak while I was in Yuma, AZ. I called a technician to repair the leak, but he suggested that since the machine was getting old, it might be better to replace it altogether. He recommended that I order a new one from PPL Motorhomes, so I decided to take his advice.
I called PPL and was pleasantly surprised by the fair price they quoted me for a new machine. They also promised to deliver it to my RV lot in just a matter of days. I was impressed with their efficiency and professionalism throughout the entire purchase and shipment process.
When the new machine arrived, I was thrilled with its quality and performance. It was a perfect fit for my RV and worked like a charm. I couldn't be happier with my decision to order from PPL Motor Homes.
Overall, I highly recommend PPL Motor Homes to anyone in need of RV parts or accessories. Their prices are fair, their customer service is top-notch, and their products are of the highest quality. Thanks, PPL, for making my RV life a little bit easier!
Mixed Experience with PPL Motor Homes: Easy Navigation, But Payment Process Leaves Me Uneasy
So, I gotta say, my experience with PPL Motor Homes (pplmotorhomes.com) has been a bit of a mixed bag. I recently tried to make a purchase, and while it seemed like everything went smoothly, I never received any confirmation and no money was taken from my account. Weird, right?
Anyway, I decided to try again a week later, and while the website remembered all of my address and payment info (which was nice), it didn't seem to remember my previous order. I didn't have any auto fill options turned on, so I'm not sure what happened there.
Now, I'm just hoping that my second attempt at ordering actually goes through. It would be a real bummer if I ended up getting charged twice for the same thing. A follow-up from PPL Motor Homes would be greatly appreciated, just to put my mind at ease.
All in all, I'm not sure if I would recommend PPL Motor Homes to others. While the website is easy to navigate and the selection seems decent, the whole payment process has left me feeling a bit uneasy. Hopefully, everything works out in the end.
Is PPL Motor Homes Legit?
PPL Motor Homes earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
PPL Motor Homes has claimed the domain name for pplmotorhomes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Pplmotorhomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pplmotorhomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for PPL Motor Homes have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up PPL Motor Homes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Pplmotorhomes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While PPL Motor Homes has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Pplmotorhomes.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
- We conducted a search on social media and found several negative reviews related to PPL Motor Homes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Review of PPL Motor Homes: Helpful Customer Service and Wide Product Selection
I had a question about the stacking bracket and I reached out to PPL Motor Homes for an answer. We got our Whirlpool washer from them back in January of 2017, but unfortunately, we've had to replace it twice in the past two years. We decided to stick with Whirlpool this time around, as we had some bad experiences with Splendide. I was curious if the stacking bracket we had would work with our new unit, and I tried leaving a message, but it seemed like the system wasn't receiving it. I guess I was wrong to assume that shipping was free, but I was wondering if there were any purchases that would qualify for free shipping.
Overall, I've had a pretty good experience with PPL Motor Homes. They've been helpful in answering my questions, and I appreciate that they offer a wide variety of products. I do wish that their website was a little easier to navigate, though. Sometimes it can be a bit confusing to find what I'm looking for. But all in all, I would recommend PPL Motor Homes to anyone in the market for RV appliances and accessories.
Misleading Advertising: Smart Tote 'Premium' Model for $99.00 - Buyer Beware!
Y'all really got me good this time, and I know it was on purpose. I was browsing through your website, pplmotorhomes.com, and saw that you were advertising the smart tote 'premium' model for only $99.00. I thought to myself, "Wow, what a great deal!" So, I clicked on the video to learn more about it. The video started playing, and it was describing the smart tote 2 LX. I didn't think much of it, because I figured it was just another name for the same product. But then, at the very end of the video, the narrator mentioned that there was another old version of the smart tote.
Well, I guess I didn't catch that part, because I went ahead and ordered the product. When it arrived, I was disappointed to find out that I had received the old 2 wheel version, instead of the newer model that was advertised in the video. I was pretty upset about it, but when I looked into returning it, I realized that the cost of restocking and shipping would make it too expensive to send back.
I have to say, y'all really got me good this time. I've ordered from you before, and I never had any issues. But now, I don't think I'll be ordering from you again. Trick me once, shame on you. Trick me twice, shame on me.
Mixed Feelings About PPL Motor Homes: Misleading Product Description and Additional Shipping Cost
I recently made a purchase from PPL Motor Homes and I have mixed feelings about my experience. I ordered an AC unit and was under the impression that it would come with both the inside and outside components, as the photo on the website showed both parts. However, when the package arrived, I realized that only the outside unit was included. I searched the website for any indication that the inside unit was not included, but I couldn't find any information.
I was disappointed that I had to order the inside unit separately and pay an additional $10 for shipping. If I had known that it wasn't included, I would have ordered both parts at the same time to avoid the extra cost. I feel like the photo and description of the product were misleading and didn't accurately represent what I was actually purchasing.
Despite this issue, I will say that the ordering process was relatively easy and the product arrived in a timely manner. However, I do wish that the website was more clear about what was included in the purchase and what wasn't. Overall, I would recommend PPL Motor Homes, but with the caveat that customers should double-check what they are actually ordering to avoid any surprises.
Disappointed with PPL Motor Homes: Wrong Fridge Size and Brand Received
I recently bought a bigger fridge for my RV from PPL Motor Homes. I was very careful to specify the exact measurements I needed when I placed the order. However, when the fridge arrived, I was disappointed to find out that it was a Dometic fridge, which is not what I ordered. To make matters worse, the fridge was much smaller than what I needed.
I spent a whole month researching and comparing prices to avoid getting scammed, but it seems like I still fell victim to it. I could have easily bought the same fridge for a couple hundred dollars cheaper elsewhere. I feel like I wasted my time and money on this purchase.
Although I don't want to go through the hassle of returning the fridge, I can't help but feel like I got ripped off by PPL Motor Homes. It's frustrating to think that I could have saved money and avoided this whole mess if I had just bought from a different company. Thanks a lot, PPL Motor Homes!
PPL Motor Homes' Poor Service: Defective Toilet and No Compensation
I've been installing RV equipment for over 20 years and have been a customer of PPL Motor Homes for a decade. Unfortunately, my recent experience with them has left me feeling quite disappointed. They sold me a defective Thetford toilet and then made me go through the hassle of dealing with Thetford to get it replaced. This is not good service at all.
To make matters worse, it's been a month since the replacement was supposed to arrive, and my client still doesn't have a working toilet. As a protest against Thetford, I've decided to purchase a Dometic toilet instead. If PPL Motor Homes doesn't do something to compensate me or my client, I'll be leaving some not-so-nice comments and reviews about them.
It's frustrating to see a company that talks a big game online not stand behind the products they sell. As a small business owner, I can't afford to keep going into my own pocket to fix problems caused by someone else's mistakes. Shame on you, PPL Motor Homes.
PPL Motor Homes Review: Great Selection, Frustrating Customer Service
I recently had an experience with PPL Motor Homes (pplmotorhomes.com) that left me feeling a bit frustrated. I had a question about the difference between three different part numbers for a Suburban IW-60, and I used the "contact us" email form to ask. Unfortunately, I didn't receive a response for a couple of days, so I decided to call instead.
When I called, I was transferred to the "parts department", but my call immediately went to somebody's voicemail. I left a message explaining my issue and left my name and number, but I didn't receive a response for several days. This was especially frustrating because it included a weekend, but also at least two business days.
In the end, I decided to just guess which part I needed and bought one. While I was able to find what I needed on the PPL Motor Homes website, I was disappointed that I wasn't able to get a clear answer to my question before making my purchase.
Despite this experience, I do think that PPL Motor Homes has a great selection of RV parts and accessories available online. If you know exactly what you need, it's easy to find and order it on their website. However, if you have any questions or concerns, it may be difficult to get a timely response from their customer service team.
Overall, I would recommend PPL Motor Homes for their wide selection and competitive prices, but be prepared to do your own research and make your own decisions without much guidance from their customer service team.
Cautionary Tale: My Experience Selling with PPL Motor Homes
I recently had an experience with PPL Motor Homes when I was looking to sell my Airstream camper. I reached out to Nancy, who is the listings manager, to get an idea of what I could expect to sell it for and how long it might take. She told me that based on previous sales, I could expect to get between $20-25K and that it would sell in about 30-45 days.
I was interested in seeing the data on the last year of sales for Airstreams, including the listing price, selling price, and days on the market. However, when I asked Nancy to send me this information, her tone changed quickly. She told me that it was "proprietary information" and that I should go somewhere else to sell my camper.
Feeling frustrated, I decided to take her advice and list my camper on RV Trader. To my surprise, I sold it in just two days for $40,000 and received more legitimate offers than I had with PPL Motor Homes.
Overall, I would caution anyone who is considering working with PPL Motor Homes to be careful. While they may have some good deals, it's important to keep your hand on your wallet and be aware of any potential red flags. In my experience, it was clear that they were not willing to provide me with the information I needed to make an informed decision about selling my camper.
Overview of PPL Motor Homes complaint handling





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