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Portfolio Recovery Associates Customer Service

98 Reviews

Portfolio Recovery Associates, LLC

120 Corporate Blvd., Ste. 1
Norfolk
Virginia
United States - 23502

Customer Support Phone Numbers

1800 772 1413(Customer Service)
0 0
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun11:00 AM - 10:00 PM
Plus

Portfolio Recovery Associates Complaints & Reviews

Portfolio Recovery Associates LLC / scam rip off company fraud

Jb
Jbing on Sep 20, 2018

They have called me @11 pm and all hours of the day pretending to be someone their not . Also sent me a debt card to send them payments, on a debt they the company I had owed, written off debt, and when I ask who they are they refuse to answer and hang up the phone. They are a company...

Portfolio Recovery Associates LLC / debt collection attempt

Je
Jerry Lynch on Apr 5, 2018

Here is the letter I sent to PRA so you figure it out and stop harassing me before you get sued. Gerald Lynch To:pracustomercare@portfoliorecovery.com Apr 5 at 11:54 AM Some idiot from your company called me today and threatened to sue me for some bill with Providian National Bank, some...

Portfolio Recovery Associates / collections floor

Ch
Chros on Jan 20, 2018

The Collections department are VERY unprofessional at this company. The employees act like teenagers in high school. They gossip, spread drama, they don't respect the privacy of other employees. The management / supervisors don't make sure the employees are performing with good, ethical...

Portfolio Recovery Associates / harassing phone calls and unethical behaviour

Je
Jennifer Burns on Dec 1, 2017

If i could give you the telephone records of how many times they have called all day and night I would. I dont have anything on record as of right now. But I have been harassed by them for many years. They have asked for account review with TransUnion on 7/16/2017. I want them to stop...

Portfolio Recovery Associates / debt collection company

Na
Nancelang on Oct 24, 2017

I just received a letter from the county court where I live advising me of a court date. This is the first I have heard about supposedly owing a debt being recovered by Portfolio Recovery. I don't know what debt it could be and this company has never sent mail, email or called me. The...

Portfolio Recovery Associates / judgement

Be
beccachow on Sep 8, 2017

I called this company in good faith and set up a payment plan with them and paid the first installment. They sent me the agreement. I had noticed they were not taking the amount out of my bank account, but knowing they had my information and the way these companies sell to each other, I...

Portfolio Recovery Associates / Third party debt collection.

Al
Alex Edwin Reilly on Jan 20, 2017

Through no fault of my own, I was rear ended by a drunk doing 100 mph in a 70 mph zone on New year's Eve 2013. He hit me hard enough to roll me over and totally total our new truck. I was at fault in not submitting paperwork to Old Republic for the Gap claim, so we ended up owing Security...

Portfolio Recovery Associates / unethical behaviour/false report of diet

My
mygirlstc10 on Jun 30, 2016

The largest one of the 3 negetive charges from this cpllection company $1.500 and some dollars, dated on 1/23/2013 is the easyest of the 3 to prove how decietfull they are . I lived at 300 south biscyane blvd/suit 1808 and at no time did I recieve or buy or incured any debit of any kind, I...

Portfolio Recovery Associates / Judgement

Jo
Jo Ann Hartman on May 2, 2016

Portfolio recovery sued me an August 5 2015. I made the mistake to defend myself and lost. This all started from them calling me and telling me all these bad things they were going to do so I thought I would do the right thing and start paying the original creditor I thought I didn't...

Portfolio Recovery Associates / Amazon to Collections?

Em
EmeraldFox76 on Feb 16, 2016

I've had an Amazon account for years, and recently have been getting calls from a debt collector, Portfolio Recovery. They claim I owe Amazon over $600 and yet, they refuse to send me any paper or e-Bill about it. I told them I wasn't giving them my information on faith, but they said they...

Portfolio Recovery Associates / Harassing Phone Calls on an 8 year old debt, also discharged in bankruptcy

Re
Reviewer83521 on Nov 14, 2015

They started calling a year ago. Starting calling at 815 am all day long. Even on Saturday. I block the numbers and they call from another one. Threats that the Sheriff were on their way over to arrest me, they have the Mercer County Courts permission to contact me, etc. I knew better, and...

Portfolio Recovery Associates / Calling on very old debt

Vi
Vicki B Chancery on Oct 15, 2015

This company calls from several different numbers a day. They are asking about accounts that have been paid off or discharged. But when i tell them this they want me to verify it. I lost most of our bills and info in a fire this past year and do not have records of anything. But since...

Portfolio Recovery Associates / multiple phone calls

Cy
Cynthia Steichen on Mar 16, 2015

I used to have an account with Capital One, and when I became delinquent on my account they let me and I made arrangements to pay them off, that was almost 3 years ago then about 2 1/2 weeks ago I received a letter in the mail from a collection agency called Portfolio Recovery stating that...

Portfolio Recovery Associates / annoying calls and trying to collect old debts that they bought from old creditors and sending papers to the sheriff office.

So
sonya bolden on Feb 21, 2015

portfolio recovery is trying to collect old debts, that should no longer be on my credit report and by them purchasing these accounts and trying to make me pay, causes these derogatory items to remain on my credit report. my name is sonya bolden. I live at 20 rainey lane, sumter sc 29150...

Portfolio Recovery Associates / calls

Ni
Nickolas Tafoya on Sep 10, 2014

I have been receiving calls from this company every week and I explain to them that I have no money because I live on Social Security Disability and I have been since 1986.They degrade me and judge me when They call. They make me feel terrible after they call because I did not ask to be...

Portfolio Recovery Associates LLC / Suspecting fraud

Co
C. Ockert on Jun 9, 2014

I recently had my bankcard compromised. I suspect a waiter at a restaurant with a scanner, or perhaps a gas station. A few weeks later I received a letter from Portfolio Associates to collect a past due debt. I didn't recognize the source, so wrote a letter of dispute. I received a...

Portfolio Recovery Associates / Phone calls

Jo
jojoream on Apr 14, 2014

I keep receiving phone calls from Portfolio Recovery services for a debt that is not mine. I have asked them repeatedly to send me poof that the debt is mine and all they do is ask to confirm my social security number and address. I am so angry. They call me at least 3 times per day...

Portfolio Recovery Associates / Fraudulent Collection Attempts

Re
RenoRed on Jan 22, 2014

Received multiple phone calls from "Portfolio Recovery Associates, " demanding payment for a MasterCard debt that is 13 years old. It is even in my maiden name with no new information (I remarried 12 years ago). Total is over $960, but they agreed to reduce it to $400 IF I gave them my...

Portfolio Recovery Associates / PRA claiming they bought our debt

Ma
Mama1st on Jun 21, 2013

My husband just received a call from this company (Friday, June 21, 2013). The woman on the line said that she was collecting a debt for utilities. She said that he needed to have payment today and demanded to have our checking account routing number. My husband stated that he wa...

Portfolio Recovery Associates / agency scams

Ve
veronica esquivel on Apr 28, 2013

for years I've been questioning the practices of this agency, what this place does is they find old accounts, accounts that are no longer in default...then they assume possessions of these accounts place you once again with collection agencies and start harassing you for payments... its never ending, this is why they call them revolving accounts...