My name is Kiara Deegan, my phone number is [protected].
I ordered a 10 piece family meal with 4 classic sandwiches plain, I arrived home and realized that the chicken sandwiches were made incorrectly so then I called the restaurant and asked to speak with the manager, a man by the name of Jasilo picked up the phone and begin to question me before I could even speak, then when I did start to speak he cut me off several times, so I told that I would just come into the store. I arrived at the store and asked to speak to the manager. He then came over to the counter and grabbed my receipt and asked me what I wanted, I said first of all sir you were really rude when you spoke to me over the phone and that I did not appreciate the way he was talking to me, a lady in the lobby also said that she was in the lobby when he spoke to me over the phone and he was very rude, I told him that I'd be calling corporate office to lodge a complaint. He said well what do you want? I told him I wanted a refund, he said that I could not get a refund because I ordered online, I responded by saying fine i'll take the food. He then turned around and walked up to me and told me that since I was going to call corporate that I could not get my money back nor my food. I responded by telling him that he cannot retaliate against me for saying that I was going to call corporate and that he told me to leave and get out the store, I said no, I'm not leaving without my money or my food, I had to yell and repeat myself 3 times, then he said, I'll give your food just this one time because I'm tired of seeing your face. I said whatever, just make my sandwiches. He then returns to the counter and proceeds to tell me once again not to come back I said whatever you can't tell me what to do, you can't control me. Then he called me a [censored] and said that he was going to smack me, I told him I wish he would put his hands on me and proceeded to walk out the store, he then came outside and took a picture of my license plate and told me not to come back. So he was unprofessional from the very beginning and then when I called him out on it he threatened me with violence.
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