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Popeyes review: popeyes employee yells at customer ( 1 comment)

T
Author of the review
12:42 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Today I went into Popeyes (#3283) to get my weekly usual and for some reason this time things went terribly wrong. I waited momentarily while the employees assisted the drive thru. I then complain and thats when AUGUSTINE comes over to assist but obviously bothered I requested his attention. I place my order and when I proceed to pay he snatches the money out of my hand with an attitude. I then complain about his rude and nasty behavoir and thats when ISABELL begans to yell, scream and really become biligerant with me. The other employees held her back and requested she lower her voice because the dine in customers were becoming startled from her behavoir. I asked for a refund and did not proceed with business at this location. I had to drive over a mile to get decent customer service (#2056). I am a frequent customer with receipts to prove it. I will not be remaining a customer unless something is done about ISABELL. It is never acceptable to yell and scream at a customer in such a manner. It should not be allowed by anyone representing POPEYES. I will not let this situation go. I will be notifying corporate, the manager at the location in addition to posting my reviews on ever website. People deserve better when they patronize a company.I want to be contacted in regards to his traumatizing experience.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Oct 03, 2012 12:26 pm UTC

When did Isabel fire you or get you fired. Did you date her? Did you ask her out and she said no? You seem to have a vendetta out for her.

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