YES! Communities
Reviews and Complaints

We purchased our home in Prairie Greens in Frederick, Co in May of 2016, and that's when the nightmare started. We bought a new home and thought it was the home of our dreams. It has been anything but, our factory paint job was screwed up so the construction manager/community manager had her painters come in and paint, for 3 weeks we were told it would be ready for us to move in on May 9th. So naturally being excited we came over on the 6th to see the progress on our beautiful new home. There was no one here and the painters had made a few swipes on the wall and no cut in was done or anything. We figured okay they'll surely finish it over the weekend, so on the 7th we came by again, once again no painters but the paint pan had been moved from the dining room to the front bedroom, they had used the bathroom and that was about it. To help we removed the faceplates from around all outlets and switches as they were attempting to roll the paint around them. On Sunday May 8th we once again came by to check on the progress knowing we were closing on the next day the 9th. Nothing had been done, so we rolled up our sleeves and finished the living room, master bedroom and master closet. There is paint everywhere but the walls. We have paint on the new cabinetry, the fixtures, the counter tops, the carpeting and 141 tiles of flooring. When we showed up on Monday the 9th, there was 1 little guy on a ladder trying to finish the job. He asked who I was and I told him this is my house and we're moving in. He told me that he was told we weren't moving until the following day. Wrong... His bosses wife came to check on him and see what was taking so long and I told her there was a lot not done. I asked her how to get all the splatter off of the floors and cabinets, she told me to wipe it off. Guess what.. you can't just wipe off dried on paint. In trying to remove paint from the cabinets the finish also comes off, I brought my concerns to Yesinia Quiroga and she said the reason for the delay was they had an emergency on another house, the other house was a higher priority even though the person who bought that house did not close for at least 6 weeks after us. For the following couple months whenever I would go to the office Yesinia would tell me that I had to let the painters in to finish the job, I told her the paint job was something I could handle. I felt like I was being attacked every time I went to the office. Our refrigerator had to be replaced when they took the "old" one out they left 4 scratches through the dining room, she told me, too bad. One day I was cleaning the floors and noticed my floor tiles do not match, I had spent so much time looking up and the crummy paint job, that I had failed to notice the floor tiles. When I brought this new problem to Yesinia Quiroga's attention, she asked me "Now What", when I told her about the floors she told me once again " Too Bad". We have tried to work with her on the discrepancies yet to no avail. For some reason she decided to move our air conditioning unit from where it was supposed to be to the side of the house in doing so the electrician tapped into a fully loaded circuit and ran the feed for the air conditioner in the main feed conduit. Which is not acceptable, when I asked Yesinia Quiroga about this she said the reason they moved it was cause it was cheaper to put it there instead of where the manufacturer of the house had put it. When I asked the electrician about the feeder being where it is, I was told they would move it but it would cost me. The garage is an after manufacture add on, the electrician taps into the closet outlet for power in the garage, without looking at the schematic or wiring diagrams he tapped into our Laundry Room, which is also one of our Kitchen Arc Fault Circuits. I asked why there wasn't a separate circuit for the garage, because no one can have just one outlet in the garage that is used for the sprinkler system. That leaves 1 plug in for any and all devices that may be plugged in. Yesinia Quiroga stated she didn't know why that happened, but it would explain all the problems people are having with their garages. To do anything on the exterior you have to submit a form and explain what you want to do, ie: shed, fence etc.. We have done this twice and each time it has taken her in excess of 2 weeks to approve anything for us. I have spoken to other residents and they have said they bring a form to her and she approves them right away. We turned our 90 day punch list in at the beginning of August it is now December and none of our concerns have been addressed. The community manager has a pet name for me, " The B###h on Laural Green", I have heard this from quite a few people and I do not appreciate this.

Since I live in this community nov 2006 around the mobile every time it is time for rain around of my mobile is a summing pool and in front of my parking lot it's the same, now in west or east side of all place they have a pound and it isthe water so dirty they never come in to clean and just to say we can put something for mosquitoes bal bal bal. But the water still dirty. The point is they say you are rsponsable for fix the yard around the mobile, and very sure the ground is't yours this the razon ipay rent, and always it's no this, not that, and only want every ting for benefit of manager bonus, but not for the people pay the rent the lot. Its time awareness and make some thing for the benefit of people pay the rent.

DO NOT MOVE HERE! The manger is a horrible person. She will harass you about anything and everything. She told me I needed to mow my yard when the yard is dead and only a few blades of grass had sprouted up and made a huge deal about literally one patch that was taller than the rest of the grass. You can't get anything fixed because all her maintenance people either quit because they can't handle her or they get fired because she didn't like them on a certain day. I have mold growing around my back door because she told me that sun never hits that side of the house so it doesn't dry out so it's okay that I have mold in my house. My toilet is falling through the floor, I can't open my windows because none of my screens fit the windows so bugs get in the house, she has made racial comments to my family and my neighbors. She constantly says that everyone on my block is trash and we all live like trash. She constantly makes comments that she is trying everything she can to get all of us out so she can start over with that whole area. The list goes on and on. I have never in my life met someone so hateful. DON'T WASTE YOUR TIME OR MONEY ON THIS PLACE! YOU WILL REGRET IT!

I live here at Misty Winds in Corpus Christi, Texas. I live alone and I work 8-10 hours a day 5 days a week. And for the last couple of months my water bill has been from 1000 to 2000 gallons a month to [protected] gallons a month. I don't understand why my water bill has been so high. When I go to the office for help the front desk clerk will laugh at me and tell me that I just need to pay the bill and that's it! I regret, ever moving over here. Every month they shut off the water the whole day, without notice and without any knowledge of when it will be back on. And another thing I normally pay a dollar extra and they never give me credit but are quick request my money! The front desk clerk is rude, and not compassionate at all. They really need staff that cares for their residents. Not one that likes to belittle and gets thrills of seeing other people suffer.

Rolling Hills property
The management team is terrible and thier corporate office trys to blame the Tennant for everything.

Pros: the location is nice, walking distance to food and dollar stores. The place "looks" nice. Pool(but haven't experianced it ) and playground is nice for kids. Also pet friendly on their lease.

Cons: most owners are why other places don't want pets. They leave their pets loose, and they roam the community pooping on everyone's lawn. Makes it difficult to walk my dogs who are on actuall leashes, because they have some large breeds roaming around as well. The dogs are fiesty. My house looks nice and I assumed since it was a newer model there wouldn't be too many issues. WRONG! There is always something wrong with it, door won't close, doorknobs falling on, electrical issues, etc. Management just acts dumb to the problems and takes forever to fix the issues, I practicly have to harass them to get things fixed.

* they do this shared water thing according to how many people live in your house but I'm noticing some houses have like 10 people and I doubt they are all on the lease, my water bill wasn't too bad this month but now I have to watch it like a hawk.*

At first they were so helpful and great but once you sign that contract too bad for you . So far I'm dying to move out, but I'm new to the state and have nowhere to go.
If you are DESPERATE to move or find a places with lower rent and can deal with incompetent management then I would recommend them. Other than that beware of Yes ! Communities
*creekside their other community I would stay away, the guy that runs it seems sketchy which is why we came here in the first place*

This company has taken over OK. OK. properties. WE have never signed a contract with this company. We have lived here 18 years keep our yard nice. We have small grandchildren who need swings and toys they can play on. But this company has ordered all of our swing sets to be taken down.They provide a jungle gym area for older kids nothing for small children. The burned down trailers are not out of here. The fenced yards are not down but, we can't put one up. The people across from me with 5 pit bull dogs that let them out to run in the morning and night, when making a complaint was told to mind my own business . This is not a family park. It's here to collect money off families, not to make a family community. So, please don't move to any of the properties on the northwest side of ok. We and 2 other families are looking as we speak to relocate our trailers. Well you reimburse me for my swingset?

Recently a new regional manager took over for the South Central OKC West division after vehemently stating that it would not happen. She has fired several people, and these people have not done anything to deserve it. All were hired by another woman, and because of that, they were fired.

I would have agree that this is an effective way to clean house, but every one of these people were doing their jobs, and well I might add. They had to come up with fictitious reasons to fire people, to keep them from collecting unemployment. this was stated by her to one of the other employees, and overheard by a contractor on property.

They even went as far as to hold a company training, while an employee went place to place planting evidence, and removing files. All of this was caught on a camera placed in the office by the manager, because of previous events where information came up missing.

I have proof of all the improprieties, including a voice recording of the meeting where employees were told they would not be fired. I would like to go public with this info, I just dont know how.

I wrote to them with the following letter, and never received a response.

To whom it may concern:

How is it that your company, who claims that they do everything they can to keep their employees happy, Are firing hard working people in your South Central OKC West division. Many of them have been sabotaged, and treated unfairly by your latest regional manager. She PROMISED there would be no jobs lost in a community meeting, however just recently it has come to light that your company was advertising for those jobs for the last 3 weeks. This is not indicative of a company that poses as a family oriented company. These people have families, and if you intended on going in another direction with your management style, severance packages should have been issued. Your company, and people like Trina making decisions that affect the lives of more than just the people she fires, detract from what your company's mission statement is suppose to stand for. A wrongful termination Class action lawsuit will be filed on Monday, and I assure you there is more than enough proof that these allegations are legit. Recordings of the promise not to fire have already been filed, as well as numerous office video recordings of the sabotage that took place. We will also be able to verify that Trina was on the phone conspiring to sabotage the managers being fired. If this is how you conduct business in a "right to work" state, I fear for the people working in your other states. I am also encourage anyone else who has been affected by this company to come forth, and join the lawsuit.

I am writing this as a courtesy to your company, as well as an open invitation to speak freely about this unwarranted violation of civil rights. You cannot use your power and money as a tool to destroy peoples lives, and the people who are affected by this will not be silenced. When you hired these people, you agreed to do the right thing for them. However, your recent behavior speaks volumes about your true intentions. Money is not as important as your word is, and it will be my mission to make sure ALL OF AMERICA Knows what you have done in pursuit of money.

I purchased a mobile home in Creston Rldge Community, San Antonio, Tx on Judson Rd, I have had nothing but nightmares since day one. When it was purchased there conveniently were men working inside installing fridge, oven, etc, I was told at the onset of the sale they would install skirting which has yet to be done (it's been 5 months) and everytime I inquire about when it's going to be done, there is always an excuse. At the beginning it was all the rain which is understandable but that has been 8 weeks ago and no rain since. There were leaks from the roof which one was a skylight which wasn't even secured but flapping in the wind. I had to pay for someone to fix it. There have been numerous problems with fixtures leaking or not working properly. I have called numerous times since the beginning to speak with someone at the office. The sales woman has been the only one I've been able to contact and that's after I have had to call dozens of times before ever getting an answer or bothering to call me back. I was informed the place was under a SIXTY DAY WARRANTY. How ridiculous is that? I had called well before those sixty days were up but yet no one cares what your problem is. Now, due to a leak which hasn't been determined where it is coming from is a closet full of black mold in the kitchen, . I have had health problems and my boyfriend has cancer, my daughter who is currently living there also has health issues. Yesterday I was able to get over to their office to discuss all these problems with the sales lady as the so-called manager was not available to talk although she was in the office. I told the sales lady I wanted someone over there to check the leak which is obvious (water on the floor under the fridge which is next to the cabinet with mold). She sent their maintenance guy to check, He said is from coming from the roof which would mean my problem but how do you get water on the floor from the roof when there has not been a drop of rain in 8 weeks. He looked at it and said he would be back this morning as he had to "sleep on it". He never showed up. I have since called them 3 more times leaving messages but yet no one can return the call. I have been had. I don't know who the company is that ultimately owns YES Communities but no doubt they would turn their back on me as well. How was I able to check the place out when they managed to have a crew working there. I couldn't! I am fed up with the way I have been treated and the fact that no one gives a damn. Two more calls today to the manager but still she will not return the call. I want some answers and they better be pretty quick because I have been shoved and pushed away from your staff long enough. There are serious issues here, the main one being BLACK MOLD, THAT is NOT something to mess around with. What kind of staff do you have there anyway? They are totally useless and really do not care about one person living in that area. I have other options other than writing you which I would rather not have to pursue but if these keeps on, I will have no choice. I was also told the skirting may not be able to be done for ANOTHER 2 months. How much do you want to bet it won't be done then either. Your company needs to do some heavy investigating on the part of who you hire. This is not a game. I paid $50, 000.00 for that DUMP. Do you have the decency to contact me cause your staff sure doesn't. If you want further proof, I will have my daughter to send pictures of the BLACK MOLD.

I was handed a business card yesterday for Alexis Brooks who is the manager. I called that number and left several messages. I have just received a call back from the number which was imprinted on her "business card" That number does not even belong to Alexis Brooks. I want to know what on earth is going on here anyway. The sales lady, Dina, who has an office on the property is the person who gave me and a friend who was with me her card. (The one supposedly being Alexis Brooks' number.

Please contact me as soon as possible. My name is Lisby (Jann) Coleman, [protected]. This is a dire emergenncy

YES! how about NO! they claim they want to help or they say "Yes" when other say no. Well they are a scam . my wife and i gave them all the info they need and wanted but when we did not or could not rent or buy what they wanted us to the story changed. we need to rent a 4 bedroom not a 3 bedroom do to we have 6 kids. we made over the 3 times the rent and now my wife unemployment is not counted as income. they took $80 from us and NEVER called ANY of our landlords past or present. stay away from them "F" rating

I have lived in the community for over twenty years and a year and a half since Yes comunites has taken over our mobile home park.It has been a nightmare to say the very least. they have gone thru several managers, the new manager Niki Crane is very good. She cleans up all of The " Jane Redmond " Errors. Jane is hoprrible she is rude, mean condesting to all she talks to . She can get away with it because she is drum roll please THE WIFE OF THE REGIONAL MANGER ED REDMOND! How in the world can you be employed by a company and have your husband as your boss.Hence her rein of terror. She has no compasion for any of the elders in this park. I know 95 % of this park and she has been rude to everyone. She has uses the fact that her husband is the regional manager and that she has his ear. When Yes took over they promisesd so much and we got so little and in turn we have yet another lot rent increase .
We where promised privacy fences around eye sore such as sewers and electric outages boxes. We where promised the pool to be repaired and to be monitored for Resident Only use in stead of the whole neibhorhood, for children under the age of 16 to be monitored by and adult. No one likes Jane she has no bedside manner at all, constanly takes up for the wrong( such as drug dealers I have been complaining for months about several houses and she has done nothing.) I called the sherrifs office.They are letting in the ### of the earth but state they New Residents have to got thru a backround check.But that cant happen because the lead handyman in charge always know what is going to happen and warns all the drug dealers here way because he "ALWAYS HIGH" so he has a personal interest. What happened to the Family friendly park? What happen to the "Community "? they have been dismissed by nepatisim. husband and wife should not work together in the same office for the same company, .

Worst place I ever moved into! The are double charging for water and sewer! They send maintenance men to your home with unsubstantiated complaints! You call the main office or go to the main office with complaints or request the manager says " what do you want me to do about it?" do your job woman that's what we want you to do! Threaten to fine you for signs you have posted up at your home! North carolina law state as long as you are paying a month payment to retain your home on that property it is yours to do with what you want you can post signs such as no trespassing, keep out, beware of dog no solicitation! They can not fine you! They raise your rent for what they aren't doing anything to improve the community! They let people play ridiculously loud music after midnight and do nothing about it! This place is a total joke!

I was called a few weeks back to do a survey for the management company and I told them I did not want to do the survey but they persisted explaining that this ead going to the head of the company I told them it was a beautiful community to live in but did not care for the management and gave my list of complaints they asked if I would like a call back buy a community supervisor I said no I don't need any problems low and behold I get a call back from the manager I complained abourreaming me for what I said needless to say I feel betrayed I thought finally someone in upper management was actually trying to figure out why a lot of us were unhappy now we are all just targets thanks yes communities yes I am going to move my home out of here just picked out a spot in a different community and will be gone by May.

I have lived in this mobile home community for a few years now. at first, before Yes came into the picture, it wasn't bad. now, however, the complaint list is never ending.
1. they never mow the grass-it gets waist high before they attempt and then they do a hit and miss job
2. if you pay your rent on the 5th (which is their deadline), you get charged late fees. if you are foolish enough to drop your payment thru PP's door, it could be days before they post it and then you are still charged.
3. they evict at the drop of a hat -
4. the manager is a stupid child;
5. they rent and sell to illegal's, ponderosa pines is full of them - illegals - mexicans! they need to go back to mexico and take yes with them