I bought a new 2024 Polaris xp1000 crew I just had to use the wench for the first time and when I pulled out the rope it was twisted and smashed like it had been used and re wound improperly. I have never used it this was the first time very disappointed that a new wrench rope was so badly damaged. Now I have to replace it. Should have better quality control for a 33,000 dollar machine
Desired outcome: New rope and a response
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