Pogo.comcan't contact them about games

G
This review was posted by
a verified customer
Verified customer

Why is it that pogo.com won't accept complaints? I pay good money to play their games and their games won't play? I enter into the game and i get screens over screens; slow play; get booted; i pay $35 a year to play their games and i can't get to play? Why should i pay to play games i can't play? More importantly, why can't i contact them? There is no icon to contact them. their "winners" never respond when you contact them as to they won? Are the winners pogo employees? I've played with them for years and have yet to get a "winner" to talk to me even when I'm in the "same room". Is pogo a scam?

Responses

  • Ma
    Margaret McCauley Feb 21, 2011

    I went on one day on POGO and they come back and said wrong screen name, wrong password - wanted to give me a new one - I had alot of points on my name - I cannot remember what screen name I used but I know it had part of [email protected] and a password of fo---1932 - they say wrong screen name. What is with POGO anyway???
    [email protected]

    0 Votes
  • Lu
    lucille carr Dec 31, 2010

    my email has been change from [email protected] to [email protected] could you notify someone that would HELP me. thank you

    0 Votes
  • Es
    esq32 Oct 08, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Here's a reason, perhaps, why you cannot contact them.

    It happened to me.

    I complained about their civil rights violations too many times; they considered it "spam" and shut off my accpunt email (at several POP3 accounts, I might add).

    Then when I had trouble with the scoring in my games of scrabble for more than two weeks, I could not complain because my email had been cut off and silenced.

    They shoot the messenger for the message.

    I canceled my paying pogo.com account, AND RECEIVED CONFIRMATION OF THE CANCELLATION---which I guess is something new from all the complaints I read about cancellation not being honored by pogo.com.

    I would suggest all those adversely affected cancel their accounts; why pay the piper to keep skewering you all the time?

    0 Votes
  • Pl
    p. Lane Dec 27, 2009

    Lost my sound two days ago. Can't find out how to contact Pogo. Like some others I have bought a 1 year subscrp. And now I start having problems. I can go to other web sites and the sound works perfect. Now that they have my money, I dont think they are going to do anything to help.

    0 Votes
  • He
    heart05_ Jul 04, 2009

    Why can`t i play pogo games.i am a paid member and when i try to play a game ( all games) i keep getting an error message saying can`t load images.

    0 Votes
  • Th
    THUNDERHEAD1250 Jun 23, 2009

    I DONT NO WHATS HAPPENED TO THE SITE, i HAVE BEEN A MEMBER FOR 10 YEARS ALWAYS HAVE EVERYTHING UP TO DATE AND IN WORKING ORDER BUT ABOUT 10 DAYS AGO THINGS CHANGED ON THE POGO SITE, ALL I GET LATELY IS ERROR CODES, I CAN GET ON THE SITE PUT CANT PLAY ANY GAMES. I GUESS ILL HAVE TO CANCEL MY MEMBERSHIP AFTER 10 YEARS...SURE WOULD LIKE TO NO WHAT HAPPENED?

    0 Votes
  • Et
    etheltori Mar 15, 2009

    i enjoyed playing pogo for free. then i paid for membership, now i cannot play at all. you keep telling me i have to have to install java. i already had java set up, so i took it off and tried to upload your version. still i cannot play at all. i will not be charged for not being able to play at all. if you cannot fix this problem, please do not bill me for membership. i really miss playing, but i will not pay for something i cant use. lease take care of this asap.

    0 Votes
  • Do
    dontmesswithnana Mar 04, 2009

    I emailed Pogo because they did not send me my 250.00 prize money. if you start at the bottom of this email and read up you can see how they get out of paying ... i never did get any more response from pogo or ea sports. and still have NO CLUE what they found on my computer? how did they look in my computer? what the HELL is going on ? how does POGO know what I have on my computer?

    http://dontmesswithnana.wordpress.com

    0 Votes
  • Ep
    eppe3000 Oct 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Does anyone know whats going on with Pogo. It just beeps at me when I try to play a game?

    0 Votes
  • He
    helen mccormick Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I CAN NOT EVEN GET IN. THEY SAY MY PASSWORD IS WRONG. SO I HAD THEM SEND ME MY PASSWORD. THE SAME ONE I HAD BEEN USING IS THE ONE THEY SENT. SO WHAT IS WRONG? IS THIS A BIG SCAM? IF I DONOR GET A ANSWER I AM GOING TO THE BETTER BUSINESS. MAYBE THEY CAN FIND OUT WHAT IS GOING ON.

    0 Votes
  • Ri
    rita barnett Oct 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My Sound On Pogo Games Are Not Working And I Payed For The Year And No Way To E_Mail The Problem .

    0 Votes
  • Ri
    rita barnett Oct 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    my sound on my games is not working i payed for a hole year

    0 Votes
  • Wi
    wink55p Aug 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have an account with club pogo and I cannot play any of the games and there is nobody to tell about it there is no number to call and speak to anyone I paid for the year and all I want is the games or money back can anybody do something about that or say anything about that waiting to here from anyone

    0 Votes
  • Do
    donna Aug 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    pogo...why is it...that some of us have been members since 200 or longer and never won a JP??? Also, why do you hide from people who want to ask you questions?? Maybe I should not be playing pogo? I love the games...can't afford to be a "club member"...as I am a senior with very low income. I play and play..and never win!

    0 Votes
  • Et
    Ethel Hagin Aug 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Don't just sit there acting as stupid as you are. Why does Pogo hire a bunch of jerks that can't answer our question? Why, cheap cheap labor.

    0 Votes
  • Et
    Ethel Hagin Aug 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Have a new version of Aol. Now Pogo bumps me off AOL and I can't get the games! Been member for 5 years. Are they a rip off or what? Getting sick of paying, their web site has no real back up or help. They just want the money. Help me fix this thing, or NO MORE MONEY! CROOK"S.

    0 Votes
  • Pa
    paul snoddy Jun 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I don't even know how they got me but they did... I'm getting charged every month by this frikken company and can't get i stooped... they have no phone number or email address that i can get through on... i will take legal action as soon as i can find them, can anyone help me Paul London Ont. Canada

    0 Votes
  • Du
    Duck_Soup May 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Pogo ripped me off. paid for a year got 4 months. just trash, hope they burn in hell

    0 Votes
  • Al
    alex May 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My child wont go to school because she is beging to go on pogo.com.au and when she dose go to school i have to give her 1o dollar's ever day.

    0 Votes
  • Ge
    Gerald Alexander Apr 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been a free member of pogo since 2001 and a paid member since February, 2008. Since I paid, and made the mistake of paying for a year, I haven't been able to load any games, I have the latest java and my popup blocker isn't blocking pogo from loading. They keep giving the same ol, clear java cache, and internet files, etc...any suggestions, because they sure don't care about helping.

    0 Votes
  • Mr
    mr barry booth Apr 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    why is it that some people that play on pogo.com, hear the caller on bingo site calling the numbers an other ones do not hear the caller. i use to hear the caller but not for a couple of weeks .i have gone to other game sites an i hear the sound .i have put a cd in my computor an i hear the sound fine i have up date my java an fire fox an internet explorer an it does not have at all. is there some thing wrong with the site.or is it because we are in canada.

    0 Votes
  • Go
    goldie childress Feb 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I wonder about the pogo winners 2. Had the same problems about winners . I played 4 years and never won a thing. Most of the time i never even saw the winners that win on pogo games before. (LOL) Well if i hit a jackpot maybe i would believe this double the jackpot would b on the level but for now i think its just a draw card. I also like my tokys and been taken off and lost a lot of tokys. But i would like 2 win some money how about u.The pogo keeps up in price and games don't work verry good. Hey pogo reduce your prices on pogo or let us loser win so we can afford a nother year of pogo.

    0 Votes
  • Ma
    Mary Willis Nov 12, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I haven't been able to get into any of my favorite games... This is driving me nuts I've even gotten a new laptop and it hasn't helped. If anyone figures this out PLEASE LET ME KNOW. I don't want to stop playing pogo.

    0 Votes
  • He
    heath turner Oct 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    why does pogo not leave a phone number to call when there is a complaint.My pogo games has not worked right in 2 days now.It's not fair I pay $5.99 a month for this stupid game website and now cannot use it.Because it wants to be a pain in the ###.Pogo needs to get there butt in gear and figure out the problem and let me back on .I think pogo is a big rip-off.

    0 Votes
  • He
    heath turner Oct 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    i have the same complaint for 2 days pogo is not working right.I go to the game click on it and thats all it does says the same stupid thing an error. I have been a member since 2005 and i pay $5.99 a month which I think it's starting to be not worth it. since stupid thing does not work.So what is the problem,I need a number too call.I also think pogo is a fake also noone ever wins.Anyway what ever the problem is email me and let me know what is going on with this s...t and let me know.email [email protected]

    0 Votes
  • Fr
    frances urso Sep 29, 2007
    This comment was posted by
    a verified customer
    Verified customer

    i have these same problems all the time with malfunctions if we are paying to play somthing needs to be done so games funtion properly.

    0 Votes
  • Ke
    ken D. Sep 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    i know that EA Games owns pogo. in the past i contactred EA Games + they had Pogo contact me about my complaints. now there is NOT a way 2 contact EA Games or Pogo. if any-1 knows how, please let me know. i'm sure there is alot of people that would like to know. i think AE Games AND Pogo dont really care, or they would have a, " complaint ", icon. i also try'd to contact over 20 Jack Pot winners by: email + IM, just to say, " congratz ", with NEVER a responce. are there really any winners @ all? right now, just after their weekly 2 or 2 hr. " down time ", right after EVERY intermission my games freeze + i have to reboot. in 3 different games. nowhere to complain to. very frustrating. @ this point, i even feel this wont help. i also lost 2 Mill. tokens, logged off 1 nite with 29 Mill. + logged on the next day only to see 27 Mill. tokens. ty for ANY help. [email protected]

    0 Votes
  • Ba
    Barry Geller Sep 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I play texas holdem poker and the game malfuctions continually. I have lost several hundred thousand tokens by being frozen out of many games. I know tokens are not money but I put in hours to sharpen my skill only to have these mal function problems. You cannot contact anywone.

    0 Votes

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