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CB Banks PNC Financial Services Group Complaints #162-181
PNC Financial Services Group

PNC Financial Services Group review: embezzled money

E
Author of the review
7:35 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Had a teller maching at this location tell me it could not process a fast cash withdrawl, it spit my card out and then spit out a withdrawl slip. Never gave me any money. I called the bank to ask if they could do anything about it. At least, do an investigation. What I got was news to me, THEY DO NOT MANAGE THEIR OWN TELLER MACHINES. IT'S SOMEONE ESLE. I was told that I could fill out a form, and if they found some money they would credit my account. The Branch has lousy customer service and I will be pulling all my money from the bank ASAP. I work in IT, and know that a Teller machine programed to give a CAN NOT PROCESS YOUR TRANSACTION message then deducts cash from your account(Without Dispensing any Cash) has been set up to commit FRAUD. The machine should not do two things at once, and the only other excuse is INCOMPETENCY.

I know I will never see my lost cash. Due to this situation and calling PNC bank to ask for help really just got me someone that had a nasty attitude.

Sincerely.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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  1. PNC Financial Services Group Contacts

  2. PNC Financial Services Group phone numbers
    +1 (800) 352-2255
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    Virtual Wallet
    +1 (800) 558-8472
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    Personal Credit Card
    +1 (800) 822-5626
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    Mortgage
    +1 (877) 287-2654
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    Business Banking Accounts
    +1 (800) 474-2101
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    Business Credit Card
    +1 (800) 622-7086
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    Investments Accounts
    +1 (866) 465-2762
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    Spanish Language
    +1 (800) 531-1648
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    TDD Terminal
    +1 (888) 762-2265
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    Customer Service
    +1 (800) 762-2118
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  3. PNC Financial Services Group emails
  4. PNC Financial Services Group address
    One PNC Plaza 249 Fifth Ave., Pittsburgh, Pennsylvania, 15222, United States
  5. PNC Financial Services Group social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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PNC Financial Services Group Category
PNC Financial Services Group is ranked 19 among 353 companies in the Banks category
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