My primary pass holder was outside told them I was about to to check in so I came to check in with my black card guess pass and the guy told followed me to the bathroom to tell me I couldnt even though my brother was physically there and held the primary membership ship I been coming to this gym for a year no prob a new worker shows and all of a sudden harrrasses me at 4109 e lancaster ave suite 101 employee name was - oscar - he literally made me feel like [censored]. And embarrassed me in front of everyone
Claimed loss: loss of membership
Desired outcome: termination hire better employees that dont harrass guest
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