Planet Fitness review: Compensate all black card members at the new Smyrna Beach Planet Fitness and get the gym back in working order.

I joined the gym in New Smyrna Beach approximately 6 months ago and I am also a black card member. I have really enjoyed it until recently. It seems the gym is going downhill quickly. The AC in the black card room where the hydro beds are that I used to enjoy has not been working now for at least a week and a half. The employees have opened both glass doors to try make it cooler which creates yet another problem. This in turn makes it hotter in the rest of the gym where I am working out. Then we have the total body machine which has also been out of order for some time so I can't use that either. You have some great employees working there which brings me to the last complaint. I'm not sure if this is true but I heard that several are leaving. If this is true, don't you think someone should be checking into all of this and finding out what the root cause is.? Do you think continuously hiring new people will solve the problem? I would like to see this turn out to be a company who cares about their employees and members but as of now I don't see it. I think everyone with a black card should should be compensated until the repairs have been made. Thank you, Donita Wallace [protected]