Menu
Pineapple - Website Builder Customer Service Phone, Email, Contacts

Pineapple - Website Builder
reviews and complaints

Pineapple - Website Builder's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.pineapple.build
www.pineapple.build

Learn how the rating is calculated

2.7 36 Reviews 17 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Pineapple - Website Builder reviews 36

ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder What I’ve Always Wanted ✨

I have always wanted to develop apps for iOS, and this app has helped my dream come true!

I am definitely keeping this app

Just one thing, it’s be great if the devs could add more actions, such as saving images, notifications, etc… to this app.

Overall an amazing app, which I look forward to more and more functionality being added soon!

Read full review of Pineapple - Website Builder and 1 comment
Hide full review
1 comment
Add a comment
M
M
Manuel Designs
Ikeja, NG
Verified customer This comment was posted by a verified customer. Learn more

Do you wish to migrate to a more advanced website builder? I am Manuel and I am a SOLUTION you can consult for this.

https://www.upwork.com/fl/~014e717f22106033a4

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder I love this app!

I have tried several apps like this, but this one is the best. It’s so easy to learn how to make your app it takes less than one day to learn how to use all of the cool gadgets. It’s fun and straight forward. But this is just a idea, what if you made it’s so that you can post your game into the app so that way other creators can see or use you app.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Great app and great start!

Great concept! It’s the xCode of iPad but so much easier. It may lack several advanced features, but by being creative you can work around many of these limitations. This is the app developers have always and needed, and it’s the way to go for more developers to start using devices such as iPad for coding and I can’t wait to start exploring more with it!

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Limited features and unreasonable subscription

The app offers very limited functionality even with payed features. I can’t see anyone creating a real app with it. Especially that you need a Mac to finish everything. I know developers can’t make it all work on iPad, but still app is useless this way. Payed subscription is unreasonable for what app can offer. In general I don’t think that any software for development can be subscription based.

Read full review of Pineapple - Website Builder and 1 comment
Hide full review
1 comment
Add a comment
M
M
Manuel Designs
Ikeja, NG
Verified customer This comment was posted by a verified customer. Learn more

Do you wish to migrate to a more advanced website builder?

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder App works great! Just a few problems

I downloaded this app because I knew NOTHING about coding but I really wanted to make my own app. When I made my own app using pineapple, I had to go do something so I exited out of pineapple. When I went back in, my progress was gone! I also remember sending a file to myself in iMessages. When I tried to open the file, it didn’t work. I would like to know if anyone else has had the same problem.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder One thing

I love this app it’s so easy to make apps so far I’ve made ten and I’ve had it for 4 hours one thing though I don’t know if they look at they’d review but I wish you could send to people to down load or so you can down load that’s my only thing about this app that I don’t like because other than that this app is awesome amazing so cool I love it but remember one things I don’t like and that’s why I give this app just 4 stars

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Interesting toy for iPad

A huge limitation that wasn’t immediately apparent to me is the inability to run generated apps on the iPhone. First attempted app was to change text upon pressing a button. There is no action for loading a static text field. Next attempt was to simply show the local power company outage map. I think it went quite easily until I ran up against the iPhone limitation, so I don’t know if it works. Pineapple is an interesting app, but not ready to go to work.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Great app but needs very few improvements

This app is great for people new to designing apps! However, there are some key features on here that Xcode has that would make this app the BEST APP EVER! For starters, full screen mode. My login screen requires full screen because of the buttons on the edge of the screen

This app is amazing and with a few minor improvements it’ll be my FAVORITE APP! Props to the developers for this amazing app and I hope in the future they add some more key features!

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Worst app ever

When i try do delete something, it crashes the app. Also, the amount of things you can do with the free subscription is very limited. Please make more stuff free, like the web view. Also actions are very limited. You can’t even make an app that changes the color of the background! And lasty, you actually need to pay money just to export it as an Xcode or even a swift playgrounds project, and it does not have any way to publish apps directly to the app store. I hate this app.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder AMAZING APP WITH TONS OF POTENITAL

This app is so easy to use and looks stunning! As of right now, there is a small bug with the roundify option, the border doesn’t round so it looks kinda weird.

This app is great if you want want buttons that just change the screen, web viewers and maps. The react input doesn’t do anything yet but I’m HOPING (hint hint Pineapple) that I could some how make a login service or a search function with the text input...This app is amazing and it’s perfect for mobile app design in a mobile device.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Doesn’t work perfect, but I can see that it will be very successful in the future

When I downloaded this app, It blew my mind how easy it was to create an app with no code at all. I have used Xcode for a little while and this was mind blowing because I was capable of doing things I would be able to do only by spending tons of time writing code and boring myself out. It is an amazing software for ones who don’t like to waste time writing the code manually, but I do have to complain that it lacks templates and tends to crash sometimes. Other than that, I loved the app and all it’s features

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder I see potential!

I really love this app, I’m creating the basics of an app now and loving it so far. Very limited at the moment of things to work with but the possibilities are almost endless. I CANT WAIt till the next update! Absolutely adore the set up of this app.

!~~> I think they should add a fill in text box that saves login info or has the action that uses a certain word as a trigger and the causes another screen to show.
UPDATE->>>Also! Need to add swipe triggers and a way to download the game to the phone

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Not that good at this app so far. (I’m not good at it) also PLZ READ

As a fnaf lover, I like all kinds of stuff...cats...games...etc. so...I’m not that good at this, you see, I don’t do stuff that needs a lot of work usually, so it would be nice if you could mabye...make an easy mode for some people that have just got the game, like me? If so that would be GREAT! Thank you. Also, if you can’t play other people’s apps or games, please make that a feature too, i don’t know if it’s already in-game or something like that so I’ll try to see.

By, fnaf lover

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Pretty good, but lag

This app is very good for beginners in my opinion. I love all the different parts of this app, and I like the simplicity of it.

The one thing is that I keep getting kicked out of the app in the middle of a project, and it doesn’t save! I think this is probably a problem with the app, because I have the latest iPad air with not too many apps.

This app has great potential, but the lag is sort of a dealbreaker. I see this has only been happening for me, so I fully recommend this to any beginner who can’t/doesn’t know how to code!

from, alexis :]

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Great Potential

I preordered this app awhile back and downloaded it when I got the order notification, and it’s not that bad. It’s clearly in the early stages , and it may not be perfect, but it’s a start.

Features You Must Add Eventually:
-More actions/“blocks”

-New buttons and functions

-An intuitive tutorial, since this app seems to be aimed at young beginners learning coding fundamentals (correct me if I’m wrong).

-Smoother animations can create a much better feel to the app.

I can’t wait to see what features are coming soon, a nice app with great potential.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder This has potential

I really wanted to like this app, but for the app I’m trying to create it falls really short. For one it says there are templates that can be shared, I assumed there would be templates to browse, but there wasn’t any I could find. You cannot make shapes, though they have said they are working on it. I specifically want to be able to add things like calendars and schedulers, so either templates or the ability to build them from scratch would make me happy. I am keeping this on my device since I know there will be future updates, but right now it only seems capable of very simple text apps.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder Buggy mess

Despite having potential to being highly useful, its had potential for long enough and its still a buggy mess. Resizing elements can be difficult, if not impossible in some instincts. Especially when nested. It's relatively lackluster and feels empty, yet certain elements simply dont work. Moving elements is clunky and weird. Editing elements can be buggy, such as being unable to edit sub-elements, sub elements deleting themselves randomly, and navigations that seem to break. As someone who payed for this software, I recommend skipping this software until the developers fix these basic issues. Seems like they've had these issues for a long time.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder I love this app, 1 problem that makes it bad

I love this app, it’s awesome. But why only 3 screens? I think the pricing for premium is perfectly fine, $60/yr or $30 your first year is a good deal, but I’m not getting premium for a little while, so I’d prefer 100% instead of 3 screens without premium, it was 10. Please, this would be amazing! This app is good but that 3 screens without premium ruins it for me. Or make like codes that are hidden in the app or on some sort of social media that give you a week of free premium, and whatever app you made with that premium, stays the same, instead of deleting it or something. Or some games have “Follow us on (app) for a reward!” It makes it easier for people who cannot buy premium, but premium useful still, so you’ll still make some money. I would love this 100%, thanks for reading.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Pineapple - Website Builder More like a document creator than an “app” creator

The title of this app is misleading. It says you can make “apps” and that’s what tricked me, I thought you can make actual apps instead of documents, but that was just me. Instead of making “apps” you make documents, where you can add photos and videos (the video function doesn’t work very well, it just says “compressing” and then kicks you out of the app), and you can add text, so I think it’s probably more of a presentation/document creator, not an app creator, but that’s fine. It has great potential, just you can’t do much with it, but if you have ideas for an presentation thing this is a great app to use, despite the whole “app” thing, the only downside really is that you have to pay for a LOT of stuff, the devs are kinda greedy, but the navigation is quite simple. So, it’s more of a presentation/document maker than an “app” creator. I don’t want you to be disappointed when it turns out to be this way, so please don’t download if you think you will make an app and post it on the Google store and App Store like I did, thank you for reading this really stupid and pointless review, but yeah.

Read full review of Pineapple - Website Builder
Hide full review

Pineapple - Website Builder complaints 17

ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder Cash grab

You can’t do anything without gold. It’s just a cash grab

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder How in the world

I really don’t get how you use it so until this thing gets a tutorial I’m gone.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder Can't use without it crashing every few minutes!

It would be a fine app if i could use it without my work disappearing every 7 minutes or so.

Read full review of Pineapple - Website Builder
Hide full review

Is Pineapple - Website Builder legit?

Our conclusion: ComplaintsBoard rates Pineapple - Website Builder highly, which means their services are pretty reliable. Despite this, their 17% complaint resolution rate raises questions. We recommend users check reviews and complaints about Pineapple - Website Builder to understand what to expect from them.

Pineapple - Website Builder earns a trustworthiness rating of 89%

Highly reliable. Use their services with confidence, yet trust but verify.

Pineapple - Website Builder has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Pineapple.build has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Pineapple.build has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Pineapple - Website Builder's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 17% of 19 complaints being resolved.
  • Pineapple - Website Builder protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Pineapple - Website Builder has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder It won’t let me upload videos

When I go to the video box, then press my video, it says, compressing. Then it does nothing. Help

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder Boooooo

ITS HORIBALLL I CANT EVEN FINISH AN APP CUZ IT KEEPS FREEZING THAN WHEN I RESTART THE APP ALL DATA IS LOST

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder ONLY 3?!

when I downloaded it I kind of thought it would be good but it will only let me make three things YOU CAN NOT MAKE A APP LIKE THIS!

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder Cool concept, not quite ready yet

This is a great start, but not really a complete solution yet. The available actions are so limited you can’t really do anything useful.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder LOVED IT. until

So I Was Having A Lot Of Fun Doing This It Was Gonna Be My Favorite App Until It Didn't Let Me Make More Than 3 Pages And I Had Subscribe And Pay And I Have Money So Yea :(

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder scam alert

App can’t do anything useful, stay away.

You will be scammed out of your hard earned money, just like I did, I’m stuck with a 30 dollar piece of crap worth nothing for a full year.

Run while you still can.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder Do Not download

I downloaded to give it a try and i had to reset completley my iphone 11 pro max because i got locked out of it. It kept telling me that my password was incorrect when I know it was correct. I had to call apple. BEWARE

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder It only makes me do 3 slides for free so scammy

Bruh how am I gonna make a game whit 3 slides also I signed in I thoght that fixes it lol but really how is anyone gonna make a game whit 3 slides how about watching an ad for more slides just an idea and I hope you read this

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
Y
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder Abysmal

Needs a paid subscription to do something as simple as adding audio upon a button press. If I can’t even do something drop dead simple without hitting a paywall, why should I trust that this can make anything more than simple novelties?

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder So much work for nothing

I made a title screen and a screen to lead you to other screens. That took an hour to do when I went to go finish coding one of the buttons I couldn’t do it because I needed a fourth screen. I don’t have money to pay. What a waste of my time

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

Pineapple - Website Builder Needs improving!

1.Why do you have to buy an app purchases for pages?
2. Why can I not buy the purchase?
3. Add more options
4. Why when you preview it it shows the phone instead of full screen View?
I hope you see this review and improve things that need to be fixed thank you.

Read full review of Pineapple - Website Builder
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Pineapple - Website Builder has left an official reply on this complaint.

Pineapple - Website Builder Not good for actual app building

I am really disappointed in this app, not many options.

Read full review of Pineapple - Website Builder
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Pineapple - Website Builder has left an official reply on this complaint.

Pineapple - Website Builder Can’t Publish

What is the point of this app if it is hard to use and you can’t publish it to anywhere. I did a lot of work, copy and paste it text from docs so my app would work, and I did all this work and I can’t publish it. Please don’t get this app, it’s a waste of time.

Read full review of Pineapple - Website Builder
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Pineapple - Website Builder has left an official reply on this complaint.

Pineapple - Website Builder Fails to operate in Swift errors

This app claimed to work seamlessly with playgrounds but it can’t even open up a blank document to view. There’s an error abort called(). This is bad code! Should fix this! There is not much you can do in the app. It is extremely limited, just 4 actions. Too bad, over simplified.

Read full review of Pineapple - Website Builder
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About Pineapple - Website Builder

Pineapple is a website builder that offers an intuitive and user-friendly platform for creating stunning websites. With its drag-and-drop interface, users can easily design and customize their website without any coding knowledge.

One of the standout features of Pineapple is its extensive library of pre-designed templates. These templates are fully customizable, allowing users to add their own branding, images, and content to create a unique website that reflects their business or personal brand.

Pineapple also offers a range of powerful tools and features to help users optimize their website for search engines and improve their online visibility. These include SEO-friendly URLs, meta tags, and sitemaps, as well as integration with Google Analytics to track website traffic and performance.

In addition, Pineapple provides a range of e-commerce features, allowing users to easily set up an online store and sell products directly from their website. This includes support for multiple payment gateways, order management, and shipping options.

Overall, Pineapple is an excellent choice for anyone looking to create a professional and effective website quickly and easily. With its intuitive interface, extensive template library, and powerful features, Pineapple is a top choice for businesses, bloggers, and individuals looking to establish a strong online presence.

Overview of Pineapple - Website Builder complaint handling

Pineapple - Website Builder reviews first appeared on Complaints Board on May 8, 2023. The latest review What I’ve Always Wanted ✨ was posted on Jun 12, 2023. The latest complaint Not good for actual app building was resolved on May 12, 2023. Pineapple - Website Builder has an average consumer rating of 2 stars from 36 reviews. Pineapple - Website Builder has resolved 3 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Pineapple - Website Builder Category
Pineapple - Website Builder is related to the Hosting and Web Design category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.