SiteMile Customer Service Contacts
Romania - 077045
I purchased the theme for my site icanliketo.co.za Unfortunately the only way it seems to get anything done...
Sitemile is a fraud, stop buying from them any themes. I purchased from them the "project theme", not...
The service was great, and I was trying to give out a good review, but seems you cannot do this here, although is a 5 star rating system you cannot rate them 5 star or even 2 star. Thats super weird. If anyone has a question, you can ask me, I can even post a photo that I am a real customer.
The themes are good, and the support is in general good, they are not on the chat 24 hrs a day, but they are at least 12 hrs a day.
Hi Mr.D.K. Mason, i will be at the office in the morning and check
have you installed the booking calendar plugin ?
to answer back to us simply reply to this email as you normally do with all your emails
On Sun, 18 Oct at 2:26 PM, Mr.D.K. Mason wrote:
You may give me a paypal refund if the plugin won't work in my themes
SiteMile powered by Freshdesk 40119:340713
Be wary of Sitemile custom coding service
Due to a small budget for a project with the end goal of raising funds for charities, I decided to use Sitemile's custom coding service due to the low cost I was quoted and reasonable timeframe of two weeks. 7 weeks after paying a portion of the projects cost upfront I am still waiting to see results. I am deeply disappointed in the service that Sitemile has offered and the way this project has been handled. I have been deceived on many occasions regarding the time that is still left on the project and have now missed critical site launch dates. I hope others do not have to go through the same experience that I have. Please approach Sitemile with caution.
After posting this complaint the team at sitemile started uploading the updates to the custom coding project that I contracted them to do
As many others customers, I paid for a theme full of bugs or lack of functionalities. The admin-founder-single-employee (Andrei Saioc) has charged me for "specific works" (until now, I'v paid more than 600$) but I'm still waiting for delivery. According to him, it should have taken 1 week maximum.
I've paid 50% while ordering and he has accepted 10$ penalty for each day of delay. But without any delivery I've finally paid 50% of nothing !
Day after day, he invents new excuses and explains that he his "close to deliver" / "about to finish" / "it' will be uploaded in a bit" ...
No more answer since 2 days and I still wait for my paid work...
@Andrei : don't try to answer I'm a liar and not a real customer : my sitemile login is "Jeremie CADOR" and I can publish all the tickets details
Hello. I have purchased a WordPress theme from SiteMile website and there was something wrong with it. It worked fine when I was on my PC, but when I used the tablet there were many bugs and problems with colors.
I contacted SiteMile customer service and when I explained what happened and asked for help their rep treated me horribly! Just go online, find some reviews and see for yourself how these guys talk to their clients! Terrible! They literally called me liar and said I was fake.
The worst customer service ever!
I got some customizations to be done for which I asked for a quote. I clearly mentioned eveything in my...
I paid money for the themes, which offered the company www.SiteMile.com. I tried to work with them, but the services were the worst and the agents almost all the time, they ignored me. I was disappointed that I wasted money and time. I wanted to ask for the help, maybe someone can advise something useful. As well as share this info and post comments about your experience with them.
I paid $200 to the company www.SiteMile.com for the package of services. It was the worst experience, ‘coz their package didn’t contain promised services. When I reached the online chat agents, the rep told me that I needed to pay more if I wanted to get more services. It was total rip off, so stay away from them and post comments about your experience with them. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.
I ordered some stuff from the website www.sitemile.com. I paid about $400, and after several days my gadget...