CB Department Stores Pick 'N Save Complaints #2-21

Pick 'N Save review: Bakery department

Nisssey4 of Fond du Lac, US

May 10, 2023 6:39 pm UTC

Absolutely the worst customer service ever! I can go to any other store and request to buy a small amount of frosting and it’s no problem! I asked for a small container of frosting and the lady said no and walked away! Why on earth would any business deny a sale of any type!? I called the manager when I got home and all I got was a big run around story! I used to work for Roundys and I sold frosting of any type to customers who requested it! It’s really not that difficult and for the very small amount of people who ask for it, it does not effect your supply!

Instead I had to go to a different store, which had no problem selling me some!

I will never shop at any pick n save ever again!

05/10/23

Desired outcome: Sell customers what they want!

Keywords:

business customer service different store frosting manager roundys sale small amount store supply

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