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Pick n Pay / chicken fillets

Mu Mar 19, 2019

So I shopped at pick n pay vangate and I had discounts loaded on my pick n pay card. I swiped my card and the R9 for each pack of fillets did not come off. Smart shopper was sent a email with the details and they said they will load it into my card. It is about 2 weeks already and nothing was loaded. I don't know why I have to complain everytime. I don't think this is on. It takes up of my time to write a complaint everytime before something gets done and I don't even gets compensation for my time. I don't think this is fair. If someone could assist please.

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