Pick n Pay

I have so much to complain about with regards to Pick 'n Pay Hypermarket Norwood Mall.I have been shopping there since I was a little girl but lately I have alot to complain about.Firstly if you buy a ready made meal it is because you have no time to cook & expect something nice.I bought a big portion of your ready made chicken curry from your deli & sat down to eat it for dinner.All there was, was chicken bones, skin & fat blobs, I was & still are disgusted & the price was blady expensive too.I bought a pack of cinnamon buns that came with a caramel sauce, the date was still right, they were as hard as rocks & extremely dry that even the caramel sauce could not help the dryness, I ended up throwing them all away, they were terrible.How come Woolworths have their own brand of decaf coffee which is R29-95, goes off the shelf for a while as they are out of stock & need to get the coffee beans.It comes back onto the shelves a couple months later at the exact same price of R29-95 but Pick 'n Pay's prices go up daily, it is really ridiculous at the way ur prices just keep shooting up & you are ripping us consumers off who hardly have any money! I am so angry & dont want to shop at your store!

Went shopping at Pick n Pay. About 40% of the items that I picked, I couldnt find pricing for. Then I had to search for someone to help me. Then I was made to wait about 10 minutes for a price for one specific item. This was unacceptable. My shopping time could have been less 30 minutes if labels were correctly placed and staff was within a close vicinity in their departments.

I was doing my grocery shopping and I was in the aisle where the hair accessories are kept. One of the pick 'n pay employees picked up a brush, brushed her hair and put the brush back. Completely brazen, uncaring that the aisle was full of people. Now there are certain things in life that we just don't do...and I should NEVER have to write in to report this kind of behaviour. Standing watching the employees of pick 'n pay I have to say that they are completely out of control and unruly. Shouting at each other, pushing past customers...there is such a thing as common courtesy which I have to say is sorely lacking.

The sales man requested a TV license which I didn’t have with me but had my id, he referred me to patience at customer care, I explained to patience that I don’t have copy of my TV license with me but have my id and proof and he can call sabc call centre to confirm, she call Joseph who is patience manager. Joseph told me pick n pay doesn’t call sabc and I have to produce copy of the TV license. Their TV Section firstly doesn’t have anything showing what they need when purchasing TV. I asked Joseph for copy of the doc that states that I have to have a copy of TV lic when purchasing a TV and he showed me a sample of a TV license which also states that retailers have to confirm with sabc if a cust have a valid TV license. When I showed him the procedure on the letter (TV license) he told me they only call sabc when you produce you license. I went to collect copy of my TV lic which was expired (2007) and they sold me TV without even confirming with sabc if it is valid, After I paid for everything I asked Joseph why did they sell me a TV without confirming with sabc as it a procedure and he told me I can report to the highest person I want. Is their staff trained on such things.

I bought 20 No-Name brand exam pads a month ago. My daughter is in Matric and uses exam pads extensively to take and make notes. She began complaining bitterly that she just has to lightly touch a page and it literally falls out of the pad itself. I check on this and found it virtually impossible to keep notes in the exam pad - as you're writing, the pages become detached from the top section. I thought I would report this because 'goedkoop' in this case is definately 'duurkoop'. What a waste! I went to Checkers and bought 20 of their exam pads and they're doing just fine, thank you very much.