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Pick n Paycatering service & interaction

1
J Jul 21, 2019

We visit the Tygervalley store every Wednesday late afternoon and last Wednesday again at approx 18:00 . We experienced a major deterioration in the service from the Cashiers. We were completely ignored ( no eye contact ) despite the fact that she rung up our purchses. The Cashier and the packer did not for one moment stop chatting to one another on the top of their voice in their mother tong Xhosa. They never for one moment ran out of conversation. The till next door no 7 was exactly going the same way. It appears that we your customer doesn't exist. I am sorry to report that customer service/interaction doesn't exist. Most clients just happens to tolerate the situation too scared to complain.

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