Philippine Long Distance Telephone [PLDT] — no connection
I want to file a complain regarding our case. Your team cannot resolve our issue having no dial tone and data. A lot of follow ups has been made and your cs Arman do also provide false information, please review the calls and do some appropriate actions. Your cs just providing some technical terms on which users cannot understand because we do not know such those to end the calls immmediately to meet your standard minutes in managing calls but upon checking it seems our account we're not really on priority process. I want an immediate resolution for this. Going three weeks was beyond your standard process. Contractors and organic technician already checked and as of this moment there was no solution. Now tell me how is it possible, your staff cannot resolve this issue? Who will resolve this issue now??
Account name: Ma ofelia c siva
Telephone number : [protected]
Resolve this issue, you have a very poor customer service and worst service repair team.