Philippine Long Distance Telephone [PLDT]no connection

Y Feb 01, 2020
This review was posted by
a verified customer
Verified customer
Review updated:

PLDT team,

I want to file a complain regarding our case. Your team cannot resolve our issue having no dial tone and data. A lot of follow ups has been made and your cs Arman do also provide false information, please review the calls and do some appropriate actions. Your cs just providing some technical terms on which users cannot understand because we do not know such those to end the calls immmediately to meet your standard minutes in managing calls but upon checking it seems our account we're not really on priority process. I want an immediate resolution for this. Going three weeks was beyond your standard process. Contractors and organic technician already checked and as of this moment there was no solution. Now tell me how is it possible, your staff cannot resolve this issue? Who will resolve this issue now??

Account name: Ma ofelia c siva
Telephone number : [protected]

Resolve this issue, you have a very poor customer service and worst service repair team.

Responses

  • Gr
    Grayrhine Feb 02, 2020

    Now it can be told PLDT Manny Pangilinan success was due to corruption and bribery. The tens of housands of dissatisfied customers experiencing poor service is a testament that PLDT under MVP is surviving only due to monopoly and bribery, hence, Philippine government officials are turning a blind eye to the abuses committed by this greedy company. What a legacy MVP.

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