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1.6 99 Reviews

Pfizer Complaints Summary

15 Resolved
84 Unresolved
Our verdict: With Pfizer's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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M
8:51 am EST

Pfizer medical staff service

I would like to submit my complaint against medical team in gulf area. Spesifically kearem samah who dealt with me by unprofessional, unrespectable way. The event start by enrollment the unit i worked within in clinical study for sunitinib without my knowledge, even the cases i m responsible for there treatment.
2nd he sent me email asking for signing a contract as speaker even without my knowledge

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12:32 pm EST
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Pfizer dubious email

I received the following email. I never contacted your company about reactions to a drug.

US DSU-FUL
Sat 2/9/2019 9:31 PM

Pfizer Inc.

US Drug Safety Unit, MS712

100 Route 206 North

Peapack, NJ 07977

09-FEB-2019

Mr. Ken

[protected]@news-journal.com

Manufacturer Reference Number: [protected]

Dear Mr. Hedler:

Thank you for taking the time to contact Pfizer Inc. regarding potential adverse event(s) experienced whilst using Pfizer product(s). We would like the opportunity to obtain further information regarding the potential adverse event experience and so ask you to please provide your land/home address in order that we can send you a questionnaire for completion. If you are willing for us to also contact your prescribing or treating healthcare professional (HCP) for further information on the reported event(s), please would you also provide the HCP's name and address and/or contact telephone.

Please forward your land/home address and if willing, your HCP's contact details, to the below address:

US Drug Safety Unit MS712

Pfizer Inc.

100 Route 206 North

Peapack, NJ 07977

Please be sure to quote the Manufacturer Reference Number noted at the top of this message when you respond to us.

If you do provide your prescribing physician or treating HCP's contact information, you consent and authorize Pfizer Inc., to contact him/her for further information on the report you have submitted to us.

Pfizer Inc. is interested in learning as much as possible about adverse event(s) or potential adverse event(s) that have been reported with the use of our product(s) and any further information you are able to provide would enable us to better evaluate this report. All such information provided to us is regarded as strictly confidential by Pfizer and by Health Authorities worldwide.

Thank you in advance for your assistance.

Yours sincerely

US Drug Safety Unit

LEGAL NOTICE

Unless expressly stated otherwise, this message is confidential and may be privileged. It is intended for the addressee(s) only. Access to this e-mail by anyone else in unauthorized. If you are not the addressee, any copying of the contents of this email or any action taken (or not taken) in reliance on it is unauthorized and may be unlawful. If you are not the addressee, please inform the sender immediately.

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6:19 pm EST

Pfizer prevnar 13 commercials

I am very upset because the way the people of color are displayed on Prevnar 13 commercials. The people of color appears to be extremely oily. Please explained why this is. Hopefully I hope this is not your intention. I would like you to research this matter and get back with me. Your advertising department needs to be aware of the consumer when making the commercials. I doubt if my displeasure will be addressed. Should you decide to respond I can be reached at [protected]@msn.com
Sincerely
Patricia A Smith

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9:50 pm EST

Pfizer tetracycline

I was born in 1963. I had severe chronic ear problems as a child. The medication Tetracycline was given to me for this condition, in which my parents were never told or warned it could or would discolor my teeth for the rest of my life.
My discolored teeth has affected me my entire life. I have never been able to smile without being self-conscious of my tooth color. I have had many people ask me, when I was going to get my braces off, or asking me why were my teeth blue.
There are not many pictures of me because of my discolored teeth. I could definitely say Tetracycline has basically ruined much of my life. I am also antisocial because of this!

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3:33 pm EDT

Pfizer epanutin

There was a Lack of Drug product in capsules-some are missing powder within the actual capsule or some capsule have no product inside, I have brought this to attention to my GP and pharmacist. When he opened the capsule up, he noticed the powder missing from within. My seizures have been getting worse as I rely on this medication and also my bloods have dropped dramatically. I don't know how this product got through quality. I am an epileptic and rely on your product this has happened 3 times in the last 6 mths. April-present). I do not have a batch number for the product because I receive my medication in a blister pack. My number is: [protected]. Kathleen Galvin, Nenagh, Tipperary, Ireland. Please contact me ASAP. My local pharmacy is called: Mari Mina pharmacy, Main Street, Toomevara, Co.Tipperary. Their phone number is [protected]. I would like to get this problem resolved and to aid in the prevention of other epileptic users to obtain their correct dosage.
Kind regards,
Kathleeen Galvin

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6:10 pm EDT

Pfizer latanoprost ophthalmic solution 2.5ml

Congratulations on your material handlers engineers for creating a bottle opening that gives two drops instead of one. I am on a fixed income and am very upset that your plastic bottle dispenser by Greenstone LLC cannot provide one drop at a time but gives one drop followed in less the a second by a second drop. This is very annoying and very greedy on your part.

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10:59 am EDT

Pfizer pfizer rx pathways customer service

I am dissatisfied with Pfizer Rx pathways customer service new refill policy. I have spoken with several customer servers representatives over 3 weeks trying to get a refill on my medication Revatio for Pulmonary Artial Hypertension. I am completely out of my medication & I have started having symptoms that this medication helped. As of today, September 10, 2018 I have yet to receive this medication. The last 2 people I talked with was Al & Tom. I'm being told my refill has been canceled because there were no script attached to the order & no one notified me of this, needless to say this reason has been going back & forth from me to them to my physcians with proof that the script has been electronically sent. Please go back to the other way the customer service reps helped, it was so much better & less stressful.
Twanna Mitchell
221 Joyce Street
Prattville Al 36066

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7:18 am EDT
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Pfizer zarontin 250 mg cap 100 ndc: [protected]

We received a complaint ON 7/31 from one of our customers about the physical appearance of product Zarotin ZARONTIN 250 MG CAP 100 with NDC: [protected] and LOT/EXPIRY: [protected]-Jan-2019.
They said advised the capsule looked dusty on the surface.

Pictures are attached for your reference.

We would like to know if you have received similar complaints regarding this product's condition. Please advise as soon as possible. We would like to get back t our customer
and let them know if there is something wrong with the product.
If you need more information regarding this incident please fell fee to contact me. Below is my information:

Karen Burgos | Senior DRP - US
1808-A Associates Lane | Charlotte, NC 28217 | US
Harpendenbury Farm | Redbourn AL3 7QA | UK
Direct: +1 704.552.8408 x 242
[protected]@tannerpharma.com
www.tannerpharma.com

Thanks for your support!

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6:14 am EDT
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Pfizer tetracycline damage

I am 55 years old, I have suffered from ugly discoloured, brittle teeth all of my life caused by tetracycline administered to me as a child. I had 3 molar teeth extracted at aged 10 as weakness caused through lack of protective enamel. I am to this day, ashamed to smile as the discolouration and deterioration of my teeth has had a massive impact on me. When are you going to show empathy and take responsibility for this? Hah! Never because your just another money greedy pharma.

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M
M
MMMjnr
, US
Nov 12, 2018 1:16 pm EST

Get in touch

P
P
Poesey
, US
Nov 06, 2018 11:28 pm EST

I too have suffered my whole life with tetracycline stained teeth. It has been a embarrassment my whole life too.
I have spent a lot of money bleaching and trying to make them look as normal as possible. To no avail. I don't have an extra 20 grand to spend on veneer work to fix .

M
M
MMMjnr
, US
Nov 12, 2018 1:13 pm EST
Replying to comment of Poesey

m9021@icloud.com
My email

M
M
MMM Jnr
, GB
Aug 07, 2018 7:53 pm EDT
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If you have teeth that have been affected by this, a picture is the last thing you want to put on show. Believe me...if you are bonafide I will send you what I have to put up with, day in and day out.

C
C
CW1968
, US
Aug 06, 2018 5:38 pm EDT

Agreed 100%! I am 50 years old and do not have a single photo where I am not embarrassed abt my gray teeth!

M
M
MMM Jnr
, GB
Aug 07, 2018 7:50 pm EDT
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Replying to comment of CW1968

This is not fair, I a am 47 years of age, British, and never smiled. I never smoked, yet was always accused of smoking, and was always name called at school, through every stage, I learnt to hide my teeth all the time, but never smiled.Nor is there any pictures of me, because I never wanted to or never want pictures of my teeth..

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S
7:58 am EDT

Pfizer ponstan tablets 250mg

Pfizer retail team in Rawalpindi .sales ponstan tablets 250 mg in nankari retail General store whole salers
shop on bikes Supervisor trade team asking and force to selling ponstan 250mg in General store whole salers . I tried to tell you above no action.Here is being played with people's lives.please take ation.In its responsibilities.Rashid Ahmed malik RSS Rawalpindi and Imtiaz soomro ROM Karachi pls check market below and take information

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8:49 pm EDT

Pfizer tetracycline

My mother was given Tetracycline whole oregnant with me back in 1976-1977. As a result I have never had the protective enamel layer on my teeth. Even as my adult teeth came in I was still left without. Even though I brush and have always brushed 2-3 times a day I have had a lifelong battle of with my teeth. My mother took me to the dentist regularly throughout my childhood but to no avail I was lady with ugly teeth and as the years have gone by it has only become worse. Now it's just common to have a part of a tooth break off while eating or sometimes just sitting around watching tv a piece will break off in my mouth. Over the last 10 years I havegotte. To the point that once a tooth breaks and causes me pain I just go Have it pulled and and now I am without half my teeth. I figure once they are all gone I'll work on getting implants put in and then maybe one day ill actually be able to smile for a picture instead of looking like I'm mad all the time. My whole
Life I have had people make fun of me, ive been looked down on, I've lost jobs, not been hired for a job all because of my teeth. I try to never let anyone see them because it is embarrassing. Once they are seen people automatically assume I don't brush or I am a drug user. It breaks my heart that my kids have never seen me smile really. Most people think I'm an unhappy person because I don't smile. It would be such a wonderful joy to be able to smile at my grandchildren and show them I'm not a sad person.

Please include me in any lawsuit against these
Horrible money hungry uncaring people
Stephanie Wirz
PO BOX 3985
Cottonwood, AZ 86326
[protected]@gmail.com
[protected] call or text

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12:53 am EST

Pfizer champix

I was using champix .
I seem to be jolting in my sleep, nightmares,
Depression, agitation, anxiety and finally a seizure and taken by ambulance to hospital . Rushes going through my body
My gp and myself and neurologist tend to think it was Champix tablets . I'm certain it was.
I was healthy now I have to have 6 months off work cause I can't drive .
Will I loose my house or have a job to go back too ?
Very upset I didn't know this before hand .

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4:26 pm EST

Pfizer tetracycline

I am another tetracycline baby that grew up with gray, pitted, weak, ugly teeth. I am now 56 and I have had two break in the last two years. Last week, I lost a front tooth which was absolutely devastating. I lived my entire life with ugly teeth and the inability to pay for a cosmetic solution. Most of my money goes to saving my damaged teeth but it seems to be a losing battle. Please include me in any information or class action law suits. Pfizer needs to at the very least pay for dental treatment. You cannot put a price on the psychological damage Pfizer has placed on us.
Scott Ashcraft
1035 Leadenhall Circle
Channelview, TX 77530

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7:48 pm EST
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Pfizer thermacare lower back and hip

Purchased at Target 12/06/2017.
I had surgery on my spine in late August. I have been using heat and cold to keep the swelling and stiffness down to a minimum after physical therapy.
Saw your product at the CVS inside Target and read the label .Sounded great for my situation so I purchased a box containing 3 wraps. Figured, if the directions tell me that people over 55 shouldn't have direct contact with the wrap, and should instead wear clothing in between to protect against burning, this must be a great product.

The first wrap I had on for over 2 hours. I got more heat from the light bulb on my end table than from the wrap. Went to my bedroom to lie don and, for the next 2 hours the television was throwing more heat.

Next day, same scenario.
Your product SUCKS.
A waste of time, and a wasted ride to the store.
Take it off the market and stop lying to people looking for relief.

John W Tighe
500H Brookside Dr.
Andover, Ma. 01810
[protected].

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11:56 pm EDT

Pfizer unfair treatment from lc

On 11/03/2017 I was shown unfair treatment at the Pfizer Company Located in Rocky Mount, NC. The LC was very rude when she spoke to her employees, she doesn't give he employees a option to volunteer to work or not, she has a very bad attitude and doesn't communicate with her workers. I feel as though she gives being a line coordinator a bad name you should work with your co workers, you should communicate, you shouldn't force the people you work with to do anything making a list of when they should work who they should work with and when its very controlling this matter should be handled immediately. Pfizer is a good company to work for but if things like this don't get under control then no one will want to work for this great company because of how they get treated.

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12:13 pm EDT

Pfizer terramycin 500mg

Respected sir/Ma'am
With due respected I would like you to inform about product name - TERRAMYCIN 500 MG
B.NO.- 720-51040M
MFG. APR.2017
EXP. MAY 2018
While giving this capsule to my husband I found two different colored capsule(one skyblue and second is green in color) and filling is also different in both capsule... looks like previous product is packed..lack of operator responsibility, production and also lack from QA side...quality issue...take this problem seriously, increase your manpower and checking points...

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6:35 pm EDT
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Pfizer pfizer stopped my protonix I need for life

Post 3 tummy surgeries need this one med for life to ward off vomit acid bile. They stopped it ensuring I die as they r so famous for. Why does their adverse effects dept keep sending these letters I'm not even on procardia. They made it up. Look at letter. Those letters go out to cover their butt for profit greed abuse of power self preserving. Pfizer murders for profit and fun. They lie to me daily. God will not let them get away.

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Update by Nanc1234
Sep 13, 2017 3:03 am EDT

They took away my lifesaving med protonix I need after 3 Fundoplications with gastroparesis and recurrent gut infections. They r willingly murdering me. Can't stop violent barf deep dry heaves nausea pain. This is premeditated murder. God will kill them worse. Til then lawyers and media. I beg u for life. I beg u for life. I beg u for life !

Update by Nanc1234
Sep 13, 2017 5:06 am EDT

Pfizer took my med I need for life water nutrition after 3 tummy surgeries Vomit acid bile killing me now! U will rot in hell for inhumane way u made me die. U will die worse!

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4:34 pm EDT
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Pfizer u stopping my brand named protonix on patient assistance program

I've had 3 Fundoplications with gastroparesis and recurrent gut infections and since age 29 the only ppi that has controlled my vomit acid bile debilitating nausea and pain is brand name protonix which u took away from me this week and I can't stop puke heave choke worse nausea and stomach pain ever can't eat or drink. Was active til next yr and changed docs and u played murder and now decide I die. Please re instate asap to save my life. How many times has your stomach been wrapped with killing your Vagus nerve with infections? How many daily times do u deep dry heave barf violent while your kid watches u die as u beg an insurance company for life? Ex docs suman swarnkar and mark kasowitz who actually r docs gave u in last yrs medical necessity letter u command and new gi sent u doc change form on aug 18 but u say u never got. Excuses as I die. I'm almost dead due to your negligence and family will sue after I'm dead u murderer God will make u die worse for what u so as he strips your riches. I was a single mom disabled bankrupt and as bible states what u do to the least of us lord Jesus does to u. Shame on u for killing me. Too bankrupt for er fluids over a lifesaving pill u know I need and have needed for yrs.

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Update by Nanc1234
Sep 02, 2017 7:35 pm EDT

I've had 3 Fundoplications with gastroparesis and recurrent bacterial overgrowth and only ppi that works is brand named protonix I can't afford as a single disabled bankrupt mom. Pfizer took away this life saving med I need. I'm not eating or drinking and can't stop puke deep dry heaves choking debilitating nausea and severe stomach pain. Been in their patient drug assistance program for yrs and they again stopped this medically necessary med for me to live and sustain water. I email them daily but they don't care I'm dying from this. Was active then changed docs and Pfizer dropped me daily giving me excuse after excuse. They r murderers and I'm almost dead due to them.

Update by Nanc1234
Sep 05, 2017 5:42 am EDT

I can't stop puking deep dry heaving choking after 3 Fundoplications with gastroparesis and gut bacteria. Multiple docs have begged pfizer to re instate my lifesaving med and Pfizer has refused ensuring my death and they have and r murdering me. These same docs and my fam r suing upon my death. Vomit acid bile is shooting out of me as my organs shut down How many times have they puked this bad daily or over holiday weekend ? How much food and festivities have they consumed ? Did they once think of me alone in bathroom and bed dying in most inhumane way due to their negligence ? They r murderers and god will nail them and they will die in worse ways on gods time. Pfizer I'm going to heaven. U r most definitely not. U will b held accountable in this life and next for murder. Enjoy your crooked riches while u can!

Update by Nanc1234
Sep 08, 2017 5:14 am EDT

After 3 Fundoplications with gastroparesis and gut infections I need brand name protonix for life yet pfizer played god and executioner and stopped my lifesaving med. can't stop puke barf violent deep dry heaves choking and I'm dying and no one does anything to get me med back but watch me die in most inhumane way. Wake up peeps! There is NO patient assistance program. Pfizer r murderers! Was on program yrs and was active til 2018 and because I changed docs they used this to drop me as well as lots of other lying excuses. I tried to do right thing by letting em know new doc but they command my murder. They know me and have all paperwork and medical necessity letters from lots of docs yet do nothing. Lord Jesus will kill em worse and shame on dr Phil who's no doc for endorsing em and I spit on that doc dr Phil had on from Pfizer. She's a murdering profit greedy abuse of power sick control freak narcissistic U guys promised pfizer would get back to me but never did so whoever runs this board is part of their evil and lord Jesus will take your soul when u least expect so enjoy your crooked riches.

Update by Nanc1234
Sep 09, 2017 7:39 pm EDT

After 3 Fundoplications with gastroparesis and gut infections recurrent I need brand name protonix only ppi that works for me to stay alive. Pfizer took this from me and I can't drop puking deep dry heaving choking to death and they r premeditatedly murderering me. U guys promised they'd contact me but of course never did. My death is being recorded so world knows what dr Phil and Pfizer do for profit. How many times daily do y'all puke violent. They have no patient assistance program.

Update by Nanc1234
Sep 10, 2017 10:17 pm EDT

They r killing me like SO many before. They r evil spirits. On gods time they will die worse than way they kill me via vomit acid bile as they stole my protonix and played god and executioner. I puke violent choke deep dry heaves and beg for life and they say NO! They kill for fun. C what I look like thx to no med. u r murdering me and u know this.

Update by Nanc1234
Sep 10, 2017 10:24 pm EDT

After 3 Fundoplications with gastroparesis and gut infections pfizer now stopped my lifesaving med. I'm dying cause of them and their daily excuses and lies for profit greed abuse of power and self preservation. Today's lie is u guys said u need more info for my complaint but what info ? U know pfizer is in NYC with zip 10017. My death is on u and lord Jesus will kill u worse than way I'm dying of barf vomit deep heaves. U r Satan but light wins so enjoy your crooked cash and evil ways as Jesus strips u. Pfizer is my murderer and u will rot in hell of eternity

Update by Nanc1234
Sep 06, 2017 5:10 am EDT

Pfizer has lots of letters of medical necessity and all patient assistance forms and still they won't give me my lifesaving protonix back as they premeditate murder a white chick as I puke deep dry heave and beg for life. They r insane and racist and r willingly murdering me. After death my fam and usa docs suing. One of their female black ghetto workers continues to transfer me to wrong dept for profit greed abuse of power control self preservation and she's got one big chip on her shoulders. Who do I think I am to beg for life along with my docs? Evil and jesus will make them die in worse ways. They just can't c as they roll around making love with crooked narcissistic cash c what I look like as I puke to death as they murder for profit.

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3:11 pm EDT
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Pfizer effexor

After being prescribed Venoflaxine 112 mg for a bout of Depression following the death of my parent, I am absolutely devastated that I no longer am a normal functioning adult human being. I have only taken the tablets from February to July and asked to come off then because of the catatonic, zombie state they put me in. Now being drug free for at least 6 weeks I am terrified! I have no memory capacity, I have lost large chunks of my life, I am cognitively a shadow of the high functioning professional that I was prior to taking the drug, I cannot retain or recover information, I cannot drive, I cannot prepare food, I have lost my job and am a liability and too dangerous to be left alone as I can leave cookers on doors open, I have burned myself, cut myself all by accident as I am no longer able to do that much. My eyes are permenantly blurred and my reactions are super slow. I am terrified

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2:27 pm EDT
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Pfizer viagra

My doctor gave me a promo card for viagra. I was to buy the first 3 prescription' s and pfizer was to buy the next 3 prescription's. When I went to buy my 3 rd prescription, I was informed the pfizer had withdrawn the promotion. This is not good business pfizer needs to stand behind their promises. Pfizer done me wrong and now i'm not happy with this company.

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Update by RV lopez
Jul 31, 2017 2:30 pm EDT

7/31/17

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1800 633 363 1800 401 2002 More phone numbers

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www.pfizer.com

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