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PetSmart review: Terrible customer service Amarillo TX

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3:37 pm EDT
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been there plenty of times buy royal canine food for my boxers today 03/16/25 went to store left arm in sling from surgery last week no offer of help to load food in basket got to checkout and after waiting 15 minutes in line while the clerk was talking to lady about a dog leash clerk finally made eye contact with me pretty obvious i was frustrated for the wait to purchase one bag of dog food she informed i could just go to another line i told her i could do one better and go to another store and walked out rude and incompetent behavior i will not tolerate
you have lost my business forever

Recommendation: dont go to petsmart cheaper online for exact same product delivered to your door

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  1. PetSmart Contacts

  2. PetSmart phone numbers
    +1 (888) 839-9638
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    +1 (855) 537-0295
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    +1 (321) 309-9065
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    +1 (623) 295-3238
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    +1 (623) 587-2177
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  4. PetSmart address
    19601 N. 27th Avenue, Phoenix, Arizona, 85027, United States
  5. PetSmart social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 27, 2025
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PetSmart Category
PetSmart is ranked 2 among 46 companies in the Pet Stores category
#01 Chewy Chewy #02 PetSmart PetSmart #03 Petco Petco #04 Pet Supplies Plus Pet Supplies Plus #05 Bulk Reef Supply Bulk Reef Supply

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