Menu
For Business Write a review File a complaint
CB Automotive Fueling and Charging Petro Canada Car Wash 545 Queen St. S., Bolton, Ontario
Petro Canada

Petro Canada review: Car Wash 545 Queen St. S., Bolton, Ontario

D
Author of the review
8:12 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On April 20, 2023, I entered the car wash at 545 Queen St. S. in Bolton, Ontario for the first time. I have used other Petro car washes but never the kind that has the rail that pulls you through the car wash. There was no instruction for use as I entered.

As I entered the car wash, my tire pressure gauge quickly went to zero. When I got out, I clearly had a flat tire. I went to tell the attendant but he was not helpful. I had to pay to try to put air in my tire. This was not working and I looked underneath my car and saw that my tire had a laceration.

I called and had someone come to change my tire. Again, no help from any staff. There were 2 people there at the time.

I took my car to replace the tire and found out that all 4 tires had to be replaced because my car is AWD. After shopping around and wasting a few days of my time, | replaced my tires for a price tag of $2,066.27.

I have sent emails, dropped off letters, called for months and the owner will not respond. The cashier has told me that they have seen the video and I hit the rail with my tire. I feel that I should be compensated as there was not proper signage at the car wash. The owner does not have the decency to even answer my calls, emails or letters.

I was told by an employee that they put up pylons after this happened to my tire. That does not help me. Obviously they acknowledged that there was a lack of instruction at this facility. I was also told that I was to use the mirror. I had no idea I had to use the mirror. On one of my trips back to the location for compensation, I took note that this said mirror was very cloudy.

I have been a loyal fleet customer with Petro Canada for 37 years. I deserve

compensation.

Desired outcome: Monetary compensation

0 comments
Add a comment
  1. Petro Canada Contacts

  2. Petro Canada phone numbers
    +1 (800) 668-0220
    +1 (800) 668-0220
    Click up if you have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number Click down if you have unsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have UNsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone number
    Customer Service
    +1 (800) 668-0220
    +1 (800) 668-0220
    Click up if you have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number Click down if you have unsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have UNsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone number
    Toll-free phone
  3. Petro Canada emails
  4. Petro Canada address
    150 6 Avenue SW, Calgary, Quebec, T2P3Y7, Canada
  5. Petro Canada social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 30, 2024
Petro Canada Category
Petro Canada is ranked 16 among 46 companies in the Automotive Fueling and Charging category

Most discussed Petro Canada complaints

expensive gas
2
(opinions to this review)