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CB Pet Stores Petco Complaints #2-21
Petco

Petco review: Saltwater

I
Author of the review
6:40 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

You sold me a fish with velvet... Wiped out $2k of salt life all from petco might I add so garenteed it came from there. Then after losing 2k and annialating my tank they sell me a sick butterfly that doesn't last 15 hours. Then wanna put it off on me. Problem is water was perfect. So 50$ for 15 hours only for the store manager to refuse to replace or refund. The manager is a cocky [censored] who wants to put blame anywhere but his store. Hint. They are supposed to be professionals and don't have a clue wtf they are doing. So i'm out around 2500$ for dealing with "professionals"

Claimed loss: 2500$

Desired outcome: Refund

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  1. Petco Contacts

  2. Petco phone numbers
    +1 (877) 738-6742
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    +1 (858) 740-0832
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    Program Manager
    +1 (619) 380-4547
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    Specialist
    +1 (858) 877-0431
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    Director Of Marketing And Development
    +1 (626) 287-2679
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  3. Petco emails
  4. Petco address
    Petco, 10850 Via Frontera, San Diego, California, 92127, United States
  5. Petco social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 10, 2026
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Petco is ranked 3 among 35 companies in the Pet Stores category
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