On Jan 18,2024 I had an appointment with Petco for grooming for my daughter's dog.I specifically asked the groomer to give the dog a bath,haircut,nails cut,teeth brush.I specifically asked her not to shave or cut the Genital area.When I went back to pick him up I noticed he had been cut in the private area.I asked the groomer did she cut him down there,and she said no.When I got the dog home he was whining and kept licking his private area.this kept going on for a couples of days,so we took him to the groomers to realize the clippers had irritated his Genital area,and because of this his private area became inflamed and red and he ended up with an infection.
Claimed loss: It served no purpose of getting the dog groomed just to have this situation happen.
Desired outcome: We would like our money refunded back for the grooming as well as get our money back for the vet bill and his medications.
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