CB Pet Stores Petco Complaints #2-21

Petco review: Grooming experience

Miss Valeria of Minneapolis, US

Feb 03, 2024 5:59 pm UTC

Verified customer

This was absolutely the worst, unprofessional, unpleasant, evil, disgusting experience, my family and i have ever experienced. We left in tears and high anxiety. Went to get our dog a bath & nail trim. Not even 20 minutes later, we get a call saying that our dog has blood all over him and that it was our dog fault. We got there and paige was the most rudest & ignorant person. She was yelling at us. In which we have a video recording of the interaction. Now take it, we just had informed them prior that we had just found our dog after 2 years (thanks to microchip). We are so upset and we will be working to get this location investigated. They treat pets & their owners like pure trash and they are not educated enough to be servicing anyone pets, we should have known something bad was going to happen based off the reviews and how dirty & unorganized. I hope noone ever takes their pet to petco in brooklyn park. Now we have to take our dog to the vet. I can only imagine what else they did to him!

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