CB Pet Stores Petco Complaints #2-21

Petco review: Double charge on card ending in 1301 bank of colorado nov 7

LannieYeager of Dallas, US

Nov 15, 2023 12:30 pm UTC

Verified customer

Nov 7 double charge called mgr at Montrose CO store She said customer service would email in 24hrs. No response

11 called and told mgr had no email yet she said she would call me back in few minutes she did not call

13 called customer service rep told me there was no record of mgr calling about my claim rep took information and said I would get email in 24 hrs

15 still no reponse from anyone

Claimed loss: DOUBLE CHARGE $35.17 CARD ENDING IN 1301

Desired outcome: CREDIT MY CARD $35.17

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