CB Pet Stores Petco Complaints #182-201

Petco review: Customer service

Ruby 08 of Reno, US

Jul 06, 2021 4:51 pm UTC

Verified customer

I asked for help getting dog food behind a pallet of supplies. I couldn't reach it, Cory was rude and said we will get it when we can. I explained I needed the food for a sick dog just picked up from vet, I didn't live in town. He reached for a bag and threw it at me, hitting my shoulder. I asked for the manager, he said he was the manager on duty. I asked another employee if I could complain and see the video, they said it would be an hour before another manager came in and I would get a phone call. Never did I receive a call back.

Desired outcome: I didn't deserve the treatment I received I just would like you to know how I was treated by your employee.

0 comments

Add a comment

Petco - Rewards scam! 36

Petco - My puppy got 1/3 her nipple cut off during a standard groom 2

Resolved

Petco - Petco product 18

Resolved

Petco - P.A. L.S. Is a scam 9

Resolved

Petco - store 1520 13

Resolved

Petco - PetCo Rewards

Petco - PETCO Falmouth, MA

Petco - carelessness 1

Resolved

Replied

Petco - frontline plus

Petco - Fraud and cheating 1

Resolved

View all Petco reviews and complaints

Petco Contacts

Petco phone numbers

+1 (877) 738-6742

Click up if you have successfully reached Petco by calling +1 (877) 738-6742 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (877) 738-6742 phone number Click down if you have unsuccessfully reached Petco by calling +1 (877) 738-6742 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (877) 738-6742 phone number

+1 (858) 740-0832

Click up if you have successfully reached Petco by calling +1 (858) 740-0832 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (858) 740-0832 phone number Click down if you have unsuccessfully reached Petco by calling +1 (858) 740-0832 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (858) 740-0832 phone number

Relief Manager

+1 (858) 437-7352

Click up if you have successfully reached Petco by calling +1 (858) 437-7352 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (858) 437-7352 phone number Click down if you have unsuccessfully reached Petco by calling +1 (858) 437-7352 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (858) 437-7352 phone number

Program Manager

+1 (619) 380-4547

Click up if you have successfully reached Petco by calling +1 (619) 380-4547 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (619) 380-4547 phone number Click down if you have unsuccessfully reached Petco by calling +1 (619) 380-4547 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (619) 380-4547 phone number

Specialist

+1 (858) 877-0431

Click up if you have successfully reached Petco by calling +1 (858) 877-0431 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (858) 877-0431 phone number Click down if you have unsuccessfully reached Petco by calling +1 (858) 877-0431 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (858) 877-0431 phone number

Director Of Marketing And Development

+1 (626) 287-2679

Click up if you have successfully reached Petco by calling +1 (626) 287-2679 phone number 0 0 users reported that they have successfully reached Petco by calling +1 (626) 287-2679 phone number Click down if you have unsuccessfully reached Petco by calling +1 (626) 287-2679 phone number 0 0 users reported that they have UNsuccessfully reached Petco by calling +1 (626) 287-2679 phone number

Administrative Assistant

More phone numbers

Petco emails

ptpsupport@petco.com

100%
Confidence score: 100%

Support

Petco address

Petco, 10850 Via Frontera, San Diego, California, 92127, United States

Petco social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 22, 2026
View all Petco contacts