Subject:-supply from direct segment & discount on sting pack as others.
Hope you are fine and in the best of health.
We are working with pepsi cola (Riaz bottlers) since 30 years and have always tried to promote pepsi in our area. I am very loyal customer of pepsi since the beginning. And company has always been kind on me. I am doing my business since the time when dha did not even exist.
Sir, we have sent the below email to following people mde nauman, mde farooq hussain, sm tariq mehmood, sm tariq iqbal, rsm waleed kamal & director sales nadeem irshad. All problems faced by us being customer of riaz bottlers pvt. Ltd. Are discussed below in detail. Since that almost 80 days have passed but we have not received any reply of the emails. All our problems stand as it is and we are in sheer problem.
Sir, everything happened to me is based on personal grudges and personal agenda of some people against me. As a proof, they also gave zero discount on sting pack on my outlet. Distributor often gives me manual bills. Sir, with due respect, please expedite that why company personnel's is behaving partially with me. I have few cases discussed below; what are the company polices for them. We are also your customers. Company policies are same for everyone.
Sir, I want to inquire that is there any outlet in lahore which is exclusive and mix outlet and has zero discount on sting pack than why I am facing partial behavior by company personnel's.??. The outlets near to me which are mix (Exclusive coke outlets) having discount on all packs are rs 75/=. I am a pre-exclusive & display outlet of pepsi. Why my discount on sting packs is made "zero"??. December month voucher is also stopped one of my outlet.
Noted:-you can check in your system (Data-base) is there any bulk order throughout the last year in 2016 except advance vouchers. Why my outlet outlet is shifted to indirect segment.?? Is this shifting policy only for my outlet not for other 2 outlets i. E. Ashiq p/s & jaidi p/s which are also operated by the same company vehicle (In past). My outlet is pepsi displayed outlet. I am working with pepsi cola (Riaz bottlers) direct segment from past 30 years of life. Kindly move my outlets to direct segment because I am also a part of company being a customer because polices made by companies not on priority basis but on equally basis.
And moreover we have not received supply from the past 75 days. No one comes to take our order. Pso places fake orders to make my shop productive in system by the command of ordinates, but I didn't received any supply from last 75 days even he didn't visited my shop (Fake order no#1069494, 1120280, 1127048, 1127044, 1137629, 1137635, 1181547, 1181536 etc even you may check in your system). Yesterday fake order# 1211325, 1211312. Sir I am a advanced outlet how can I amputated the advanced amount if couldn't receive supply. Often of times I am complaining regarding supply issues at complaint cell [protected] (Recorded calls even you may check). This all shows the loyalty and care of the management with the customer and the brand too. We are helpless, kindly resolve our issues in below attached email,
We request you to kindly personally look into this matter and solve at your earliest convenience.
I am emailing to you as my last hope. Hopefully you will respond.
I am attaching pictures of my empty chillers with no supply, manual invoice & messages received by rbl i. E. Fake orders.
Thanks and best regards,
94-h dha main commercial market