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1.6 1 Review 426 Complaints
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Pepsi Complaints 426

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B
7:14 pm EST

Pepsi Employee

Employee "Andrew Mata" was stocking in my store and reeked of Marijuana.

He was talking loudly and inappropriately on his headphones with a woman.

I had many customer complaints within just the 10 minutes he was stocking. As a consumer we find this very unprofessional.

Pepsi Cola was contacted 3/2 and still have yet to contact my store regarding this manner.

Desired outcome: Verbal talk/drug test for Marijuana smell

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R
8:34 am EST

Pepsi All Pepsi drinks.

Please request to Pepsi US Corporate Headquarters to stop selling Pepsi products in Russia within 14 days, because of Russia's invasion of Ukraine.

Desired outcome: Pepsi US Corporate Headquarters announce they are stopping the selling of Pepsi products in Russia within 2 weeks, until Russian invasion of Ukraine stops.

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12:46 pm EST
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Pepsi Contaminated pepsi

Dear Mr. Pepsi,

I have been a Pepsi consumer for many years. Never had a complaint until now. About 2 weeks ago, I purchased two 12-packs of Pepsi at Super One grocery in Stevensville MT. When I recently went to drink one of the cans, it smelled unusual, but I dismissed it -- why would that be? My subsequent sip confirmed there was something definitely wrong. It was a metallic-type of smell and taste. I checked all 24 cans and found the problem to be consistent with each one. I ultimately emptied all cans in the sink so I could at least recycle the cans. You owe me $6!

Desired outcome: Refund or coupon for new product

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Nina Harrington
US
Jul 28, 2022 11:52 pm EDT

I have noticed the 16.9 oz 12 packs have a nasty smell to them in whole case.. This is not ok. caseopcase and the 4 I pulled out all the same. Nasty dead feet smell.

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S
10:53 am EST

Pepsi Pepsico visi cooler

To PepsiCo India,

I have been selling your products since 2020 in Kerala India Trivandrum. and I am completely unsatisfied with your service. The distributors which you are selecting to sell your products are catastrophic and the retailers are having too much headache with them. I struggled too much to get a visit cooler from Pepsi, even when I am purchasing for 45000 INR from Pepsi. after several conversations and fights, the distributor agreed to give a used cooler for me, without any other way I have agreed their point. my shop is exactly at the center point of the city so the customers can see the dusty and damaged cooler from outside. Perhaps it may affect the reputation of PepsiCo company. anyway it just worked only for 2 months thereafter the cooler is not working properly and when the customer asks for cooled Pepsi, the only thing which we can do is to blame Pepsico company.it seems very bad to have a negative effect on PepsiCo.It's Been one month since the cooler is damaged nobody has taken care of this, even I called distributor several times. The distributer is Lakshmi Traders with Franchisee id 14135,(PH:+[protected]) since then, I have stopped purchasing Pepsico products and selling them. if PepsiCo India can do anything regarding the issue kindly help me to solve this, otherwise, our group of retailers are decided to stop selling this unethical product. for reference hereby I am attaching a sample bill also kindly contact or reply to this mail if possible

Regards

SAJID NAZAR

Proprietor

RAWABI BAKERS

Ph:+[protected]

Alternative cont no:+[protected]

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S
6:32 pm EST

Pepsi Regular pepsi 12 oz can

We bought a cube of pepsi at walmart in west mifflin... And when my husband was finishing the can, a piece of plastic went into his mouth... Not a big piece but big enough to be noticed he had something in his mouth, which could of chocked him... From what I can get off the bottom of the can are these numbers... Oct 10,2023 — 02471 leo 10921 091

Desired outcome: You company to be made aware of what is leaving your facility....we enjoy pepsi and found this to be a little scary what if a kid would have drank it .......

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1:27 pm EST

Pepsi 1/2 time program at superbowl

You wasted your time and money and my time and money in the future. Since pepsi thought it was a good business decision to showcase their product on the latest superbowl, therefore, supporting the 1/2 time event... You have lost us and many as customers. What were you thinking lending the name to that garbage. Rap singers who among at least two snoop dog and jay z were drug dealers in their day... Now they have corporate american wanting our children to let them be role models... What were you thinking!

Desired outcome: Think before you shove garbage like placing ads on the Superbowl who supports 1/2 Time Programs with known drug dealers and rappers that demean women in their music and fowl language.

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5:44 pm EST

Pepsi Pepsi taste

I love my Pepsi especially on a hot summer day. Every time I opened and took my first taste it brought me back to my childhood fishing on a boat with my dad. The last month the taste has been off, I just chalked it up to a bad batch. But now I have read several forms that suggest Pepsi has changed its formula. Please say it is not so because I can not stomach this new taste. Will the old formula ever come back? Because I will not buy anymore until then.

Desired outcome: Go back to old formula

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1:09 pm EST

Pepsi Salesman car

As me and my fiancé where on the way from vacation the salesman would follow very close then proceeded to switch lanes and giving us the middle finger as he's speeding past going well over the speed limit! He needs to think about how he acts when driving a company car. This individual need to be sent to driving school and be written up this behavior is not acceptable and should be reprimanded.

Desired outcome: To have the a set down conversation about how to treat people when having the Pepsi name on a vehicle he is driving

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2:19 pm EST

Pepsi A pepsi delivery driver struck my parked car while delivering

We were sitting in a restaraunt parking lot, and the idiot pepsi driver parked his semi in a HORRIBLE place, loaded his dolly, then slammed it against my car. When i tried to talk about it, he avoided me. Its actually crazy. He acted like nothing was wrong and that he didnt do anything wrong. He literally acted like nothing happened, while the parking lot was full of bottles, and the dolly slammed against my car. Is this seriously who pepsi hires?

Desired outcome: Them to fire that idiot at the least.

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1:06 am EDT
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Pepsi Aquafina

I bought 2 cases of water in Sam's club. I opened a bottle put of each and I can smell straight chlorine and it tastes like it as well. I cannot drink this water because it is so saturated with chlorine. Number by the baroda is 123A-218-0111-F0.

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11:03 am EST
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Pepsi 24 oz bottles of Diet Pepsi

I can only find 24 oz bottles of Diet Pepsi in Colorado Springs, Colorado at Sam's Club. It has been out of stock at both clubs for over a month but available at other Colorado locations. This is all I drink and this size is perfect. When will this be available again? Going through withdrawals! Help! If it is in stock in other locations, please say why it is not in Colorado Springs!

Desired outcome: Get it in stock in Colorado Springs!

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3:08 pm EST

Pepsi A 24 pack diet pepsi contained 6 diet pepsi and 18 wild cherry pepsi.

Purchased Hyvee Drugtown in Muscatine Iowa. I have drank pepsi or Diet Pepsi for over 60 years. Only complaints previously have been cost and when formula Changesset Driv. To open the package to put in refrigerator was quite a shock. I took 3 out snd then there was diet so I thought oh must be a promotion of some kind. Next 6 we're diet. Last 3 was again the wild cherry. Bottom 12 we're all wild cherry. Pepsi. Please ship me 18 diet Pepsi's. Ship to. Leona E Bishop. 508 Sunset Drive. Muscatine Iowa. 52761. Thank you.

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1:53 am EDT
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Pepsi They don't respond

I got a email from pepsi saying that I am the winner of PEPSI UK PROMO DRAW. I have seen a lot of scam messages already. Bt the interesting part of mine was there was a link between my text message and email. I got text on my phone in 2018 and after 2 years I got my email on 2020.so, if there is a chance of winning then please inform me ASAP . Thank you

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2:41 pm EDT
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Pepsi Pepsi cola cream soda cola

Hi Folks
Well our home has been drinking PEPSI for more than 50 years
The new Cream soda just came out and I had to give it a try,
OOps not a good idea
Not a good soda and a poor Cream soda ...actually about the worst Cream beverage ever
Very Medicinal and not quenching
Sorry just thought Id pass this on
After 1 1/2 cans we gave it to a lady with a few kids who no doubt drink it
Thanks for your time
Chet Gronke
Englewood Fl Email :[protected]@msn.com
Home [protected]
Cell [protected]

Desired outcome: A give away

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7:21 pm EDT

Pepsi Pepsi delivery driver in ocala florida

I was in a Dollar General in Ocala Florida upon walking into the store I was speaking to the store representative to have the Pepsi delivery driver attacked me with verbal threats also announcing that he made a hundred grand a year for the entire story to hear this incident is on camera the Pepsi driver proceeded to follow me out of the store continuing to voice verbal threats not only is he on camera inside the store but I have him on camera from my car my dash camera I have a picture of the truck number that this driver currently drives he also called his supervisor because I told him that I was calling customer service and tried to tell his supervisor that he was doing nothing wrong which is incorrect I have him on camera I have to figure out how to get the video I have on dash camera in my car downloaded to my phone so I can send it to you but as of right now I can send you the picture of the truck in the truck number

Desired outcome: That's not up to me but personally with this guy attacking people he shouldn't be a Pepsi representative

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6:28 am EST

Pepsi Pepsi 32 pack cans from costco

Bought a 32 pack of Pepsi from Costco in Canada.

All the cans are flat, my wife even felt sick after drinking one noting a pain in her stomach.

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4:03 am EDT
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Pepsi Diet Pepsi

I am a daily diet pepsi drinker. I recently purchased 6 - 8 packs of 12 ounce bottles from Shop Rite.
It tastes absolutely disgusting.

I drink diet pepsi every day, all day. I'm hoping this is a bad batch and not due too a new formula.
09/30/21
Kristine Maiorino
PO Box 176
Westtown, NY 10998
[protected]@gmail.com
I would like a refund and coupons.

Desired outcome: Refund

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2:11 pm EDT
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Pepsi Pepsi truck driver

295 - SE Washington DC...
Thusday Sept 30.21
1:30 PM

Irresponsible Pepsi Driver cutting off Cars Who have Blinkers On...
Had I Not Moved Driver Recklessly would have Hit Me...
I was in front of Driver making My Change of Lane...
Pepsi Driver Swerved into same Lane - Cut Me Off...
Had I Not Moved He would have Hit Me...
Why?...
There was No where to Go...
Much Traffic...
Pepsi Road Rage Driver B.S. ...

Desired outcome: Discuss Driving Hazards of Driver

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8:54 pm EDT

Pepsi 24 oz bottles of diet pepsi sold in a case of 24.

Sam's Club has been out of the case of 24oz bottles of Diet Pepsi for over a month and it's no longer in their system. Have you discontinued this product? I don't like the taste of the pop from cans or the 16.9 oz bottles. If you discontinued them then you should make the cases of 20oz bottle as the replacement and at the same price that the case of 24oz bottles. If they haven't been discontinued then get the product back on the shelves ASAP!

Desired outcome: To be able to buy cases of the 24 oz bottles if Diet Pepsi immediately and not at $30.00 a case.

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2:00 pm EDT

Pepsi Pepsi truck driver

7-11 cascades, va occurred at 140pm 9/17
Sterling, VA 20165
Pepsi Truck #258095
Driver inside store was rude, I was looking inside drink cooler, shopping and he just pushed by me, practically knocking me over
Then had belligerent attitude. No excuse me, no courtesy, just unacceptably rude and obnoxious. This type of representation of your company is UNACCEPTABLE and he needs to be REPRIMANDED
He just kept jarring his mouth. Hes lucky Im a lady.

Desired outcome: Action taken against employee to ensure he doesnt do this again to anyone else

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About Pepsi

Screenshot Pepsi
PepsiCo offers a range of beverages and snacks. Its flagship product, Pepsi, is a carbonated soft drink available globally. The company also provides various drinks, including diet options, juices, and energy drinks, alongside a variety of snack foods. Services include direct sales and distribution to retailers.
How to file a complaint about Pepsi?

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1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Pepsi in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the Experience:
- Provide detailed information about your experience with Pepsi. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Pepsi.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint against Pepsi on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your complaint.

Follow these steps carefully to effectively file a complaint against Pepsi on ComplaintsBoard.com.

Overview of Pepsi complaint handling

Pepsi reviews first appeared on Complaints Board on May 26, 2007. The latest review "diet" soda's and zero sugar soda's was posted on May 26, 2024. The latest complaint distribution of product was resolved on Apr 14, 2019. Pepsi has an average consumer rating of 2 stars from 427 reviews. Pepsi has resolved 67 complaints.
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  1. Pepsi Contacts

  2. Pepsi phone numbers
    +1 (800) 433-2652
    +1 (800) 433-2652
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    +1 (914) 253-2000
    +1 (914) 253-2000
    Click up if you have successfully reached Pepsi by calling +1 (914) 253-2000 phone number 0 0 users reported that they have successfully reached Pepsi by calling +1 (914) 253-2000 phone number Click down if you have unsuccessfully reached Pepsi by calling +1 (914) 253-2000 phone number 0 0 users reported that they have UNsuccessfully reached Pepsi by calling +1 (914) 253-2000 phone number
  3. Pepsi emails
  4. Pepsi address
    700 Anderson Hill Road, Purchase, New York, 10577, United States
  5. Pepsi social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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