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Pep Stores review: I have never been helped with my issue for the last 3 mnths

Gasant of ZA

Feb 06, 2026 2:22 am EST

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My acc has been locked for failing a sec check I then had to send my bank details an ID. I took the doc to pep vangate mall last year already a was said it will he sorted within 3 working days.. This mnth however I wanted to purchase an again it's the same issue which means it has never mean sorted I again took my document to same stores on Tuesday an was told I can purchase today.. I phned customer care an once again they said the haven't received my documents.. This is pathetic service as I have paid my acc regular an I cannot get any assistance online or even in stores

Desired outcome: I would like my acc to active an be able to use ASAP.

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Pep Stores Contacts

Pep Stores phone numbers

+27 860 737 000

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Customer Service

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General Information

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Pep Stores emails

info@pepkor.co.za

100%
Confidence score: 100%

Support

Pep Stores address

36 Stellenberg Road, Parow Industria, 7493, South Africa

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Feb 09, 2026
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