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Pegasus Airlines

Pegasus Airlines review: Flight issue

H
Author of the review
10:13 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Pegasus Airlines Customer Service,

I hope this message finds you well.

I am writing regarding my booking with Pegasus Airlines under the reservation number 1QFCNR. The outbound flight is scheduled on 22 May 2026 from Riyadh to Istanbul, and the return flight is on 29 June 2026.

Due to the suspension of Pegasus flights to Riyadh, my booking has been transferred to Flynas. However, I am currently facing a serious issue: the booking reference ( 1QFCNR ) is not found in the Pegasus system, and it is also not recognized in the Flynas system.

I have already contacted Pegasus Airlines regarding this matter, and I have attached a screenshot of the conversation as evidence confirming that the booking is not available in the system.

Please note that this issue has also occurred previously with another booking, which increases my concern about potential disruption or financial loss, especially as I am traveling with my family.

Therefore, I kindly request your urgent assistance in providing me with the correct and updated booking reference (PNR) for Flynas or any valid confirmation details to ensure that my reservation is properly secured.

I would appreciate your prompt response and immediate support in resolving this matter.

Thank you for your cooperation.

Kind regards,
Haitham Shtayat

Confidential Information Hidden: This section contains confidential information visible to verified Pegasus Airlines representatives only. If you are affiliated with Pegasus Airlines, please claim your business to access these details.

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  3. Pegasus Airlines emails
  4. Pegasus Airlines address
    Aeropark Yenişehir Mahб Osmanlı Bulvarı № 11/A 34912 - Kurtköy, Istanbul, Turkey
  5. Pegasus Airlines social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 07, 2026
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Pegasus Airlines Category
Pegasus Airlines is ranked 39 among 196 companies in the Airlines and Air Travel category
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