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Xtreme Diesel Performance Customer Service Phone, Email, Contacts

Xtreme Diesel Performance
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Xtreme Diesel Performance Reviews 13

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Xtreme Diesel Performance I never had a bad experience with XDP!

I never had a bad experience with XDP! They ship fast and reliable, and their prices are fair. Thanks, XDP!

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Xtreme Diesel Performance I buyed a Tuner from XDP and it didn't work at all

I buyed a Tuner from XDP and it didn't work at all. It messed up my truck's *** and XDP wouldn't give me my money back because I used it. They only give you 30 days to return it, but that starts when you buy it, not when you get it. And if you try to use it, they won't take it back. It's so stupid.

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Xtreme Diesel Performance So, I called them up at 1-888-34-DIESEL4 to ask about some parts they sell

So, I called them up at 1-888-34-DIESEL4 to ask about some parts they sell. I think the guy's name was Kenny, but I'm not sure. He was pretty rude and had an attitude. I tried to be polite and let him know that I just had some questions, but he didn't seem to care and kept interrupting me. It was really frustrating and I'm not happy about it. I'm going to take my money somewhere else where they actually want to help me out.

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Xtreme Diesel Performance I got a *** Turbo GTP38R from Xtreme Diesel Performance, LLC

I got a *** Turbo GTP38R from Xtreme Diesel Performance, LLC. They said it was new, but it was rebuilt. I told them I was bummed and they said it was new. But it's not new if it has a hole drilled in it. They drill it so they can rebuild it. Don't get tricked and waste your cash on a used rebuilt Turbo.

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Xtreme Diesel Performance I bought some headlights from these guys for my truck

I bought some headlights from these guys for my truck. The headlights had a problem with them and it took me like 8 months to get them returned. I had to fight with them and even get my credit card company involved to file a dispute. I'm still out $120 because they made me send the headlights back to the manufacturer for the warranty instead of to them. They didn't answer my phone calls or emails during the whole process. Don't buy from them or trust them.

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Xtreme Diesel Performance Bad experience

Bad experience. Customer service is terrible. Don't buy from this company. They sent me a bad part and told me to deal with the company they bought it from. The third party sent me the same broken part. I had to pay a mechanic almost $800 to fix it three times. The third party only gave me $280 for labor in March. My truck was in the garage from December to February. I should have read the reviews first. Be warned.

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Xtreme Diesel Performance DON'T BUY FROM XDP

DON'T BUY FROM XDP. Their customer service is terrible. If you try to return something, they make you send it to the maker and don't give you a refund. I had to call them after 2 months to see what was happening. Then I had to call the maker myself and they said they didn't know why I sent it to them because XDP didn't tell them anything. XDP said I won't get a refund because the maker didn't find anything wrong with it. Plus, they wanted me to pay $25 to get it back.

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Xtreme Diesel Performance I've been having a lot of trouble with companies being too scared of fraud to process my orders, so when I ordered some turbo exhaust pipes from

I've been having a lot of trouble with companies being too scared of fraud to process my orders, so when I ordered some turbo exhaust pipes from XDP and they wanted to "verify" my order, I was like, oh no, here we go again. But it was all good, I sorted it out and XDP shipped my order. Plus, they gave me a 10% discount for being a veteran, which is better than most places that only do 5%. Customer service gets 5 stars from me. The parts fit well, so I'll try to write another review in the future about how reliable they are long-term.

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Xtreme Diesel Performance Complaints 5

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Xtreme Diesel Performance I bought the wrong thing from XDP and sent it back the next day

I bought the wrong thing from XDP and sent it back the next day. But now they're saying it had scratches on it. I didn't even use it because it wasn't the right one. I talked to customer service and asked for pictures of it before they sent it to me, but they said they don't check it before they send it out. So now they're blaming me for scratches that were already there.

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Xtreme Diesel Performance This company charged us a 250 core charge for a turbo and they say they'll give us our money back if we find a better price

This company charged us a 250 core charge for a turbo and they say they'll give us our money back if we find a better price. We tried to get in touch with them 6 times to get our refund and showed them proof of the cheaper price. They also charged us a core charge for the turbo, but they won't tell us anything about it even though we asked a lot. This company makes a lot of promises but doesn't keep any of them.

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Xtreme Diesel Performance I got an air filter from XDP diesel on 10/25 but they sent me the wrong one

I got an air filter from XDP diesel on 10/25 but they sent me the wrong one. I told them and it took 3 weeks to get the right one. It was a long time so I ordered 3 more. They were cool and fixed the problem. I paid almost $300 for all 3 air filters and shipping. But I only got one air filter. I have proof that I paid for 3 and the receipt in the box says 1 of 1 and had only one air filter. This is really bad. I have papers to show it.

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Is Xtreme Diesel Performance Legit?

Xtreme Diesel Performance earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Xtreme Diesel Performance to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Xtreme Diesel Performance is known for their high standards and safety. If you're thinking about dealing with Xtreme Diesel Performance, it's wise to check how they handle complaints.

Xtreme Diesel Performance has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Xtreme Diesel Performance has claimed the domain name for xdp.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

However ComplaintsBoard has detected that:

  • The website belonging to Xtreme Diesel Performance has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Xtreme Diesel Performance I ordered injectors from XDP in November through a diesel mechanic

I ordered injectors from XDP in November through a diesel mechanic. The parts came late and when we installed them, we found out that all 8 injectors were cracked and leaked diesel fuel badly. A certified diesel mechanic confirmed that the parts were faulty. I tried to return/replacement through the mechanic, but XDP was slow to respond. I sent the faulty parts back to XDP, but I have not received a refund or response. They keep saying they will call back, but they never do. I paid for the faulty parts to be installed and removed, and I have been without my truck for eight months! They won't talk to me or replace the parts. Another diesel mechanic said he can have the parts in 4 days. Why can't XDP get me the parts after 8 months?! They have my cores, so I can't use them with another company. They offered to refund $1000, which doesn't even cover the core charge, injectors, or labor costs.

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Xtreme Diesel Performance I bought a *** GTP38R Turbo from XDP for $1936.81 on 5/17

I bought a *** GTP38R Turbo from XDP for $1936.81 on 5/17. They said it was new, but they sent me a rebuilt Turbo. When they rebuild a turbo, they drill a hole in the body to take it apart, then they tap that hole and put a plug in it. My Turbo has that plug. I put it in my truck, but it didn't run right. I told XDP, but they said it wasn't the Turbo. I had a mechanic look at it, but it took almost a year to find the problem. The Turbo was the issue. The internal waistgate doesn't seat properly. I sent it back to XDP, but they said nothing was wrong. They said they sent it to *** for inspection, but they didn't. They are a dishonest company. I just want a new Turbo or my money back. Don't buy from them.

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About Xtreme Diesel Performance

Xtreme Diesel Performance (xdp.com) is a leading online retailer of high-quality diesel performance parts and accessories. With over 20 years of experience in the industry, XDP has established itself as a trusted source for diesel enthusiasts looking to improve the performance and reliability of their vehicles.

The company offers a wide range of products from top brands such as AFE, BD Diesel, Edge Products, and many more. From air intakes and exhaust systems to fuel injectors and turbochargers, XDP has everything you need to take your diesel engine to the next level.

One of the things that sets XDP apart from other retailers is their commitment to customer service. Their knowledgeable staff is always available to answer questions and provide expert advice on product selection and installation. They also offer free shipping on most orders over $50 and a 30-day money-back guarantee, so you can shop with confidence.

In addition to their online store, XDP also operates a full-service installation shop in Wall Township, NJ. Their team of experienced technicians can install any of the products they sell, as well as provide custom tuning and dyno testing services.

Overall, Xtreme Diesel Performance is a top choice for anyone looking to improve the performance and reliability of their diesel vehicle. With a wide selection of high-quality products, expert customer service, and a commitment to excellence, XDP is a name you can trust in the diesel performance industry.

Overview of Xtreme Diesel Performance complaint handling

Xtreme Diesel Performance reviews first appeared on Complaints Board on Jun 5, 2023. The latest review I never had a bad experience with XDP! was posted on Jun 15, 2023. Xtreme Diesel Performance has an average consumer rating of 1 stars from 13 reviews. Xtreme Diesel Performance has resolved 0 complaints.
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  1. Xtreme Diesel Performance Contacts

  2. Xtreme Diesel Performance phone numbers
    +1 (732) 719-0955
    +1 (732) 719-0955
    Click up if you have successfully reached Xtreme Diesel Performance by calling +1 (732) 719-0955 phone number 0 0 users reported that they have successfully reached Xtreme Diesel Performance by calling +1 (732) 719-0955 phone number Click down if you have unsuccessfully reached Xtreme Diesel Performance by calling +1 (732) 719-0955 phone number 0 0 users reported that they have UNsuccessfully reached Xtreme Diesel Performance by calling +1 (732) 719-0955 phone number
  3. Xtreme Diesel Performance address
    1758 State Route 34, Wall Township, New Jersey, 07727-3937, United States
  4. Xtreme Diesel Performance social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Xtreme Diesel Performance Category
Xtreme Diesel Performance is ranked 309 among 493 companies in the Auto Parts and Repair Stores category

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