Menu
CB Travel and Vacations MGM Resorts International 3770 S Las Vegas Blvd, Las Vegas, NV, 89109, US
MGM Resorts International company logo
MGM Resorts International
reviews & complaints
MGM Resorts International company logo

MGM Resorts International

3770 S Las Vegas Blvd, Las Vegas, NV, 89109, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 5:00 pm
Tue
10:00 am - 5:00 pm
Wed
10:00 am - 5:00 pm
Thu
10:00 am - 5:00 pm
Fri
10:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
S
1:00 pm EDT

MGM Resorts International - Racist and rude cashier reina

I went to Excalibur Hotel on 6/27/2020 and played their slot machines. I tried to cash a cash-out ticket from the slot machine at the cashier, the cashier name Reina treated me with full of racism and disrespectful behavior that should not be tolerated at all.
Reina used abusive languages to me when I requested all of my winnings to be cashed out in $20 bills, then Reina said "Huh, what's you're talking about? What babe? What [censored]?" Clearly, these languages showed me that Excalibur Hotel cage is not taking racism and respect to customers seriously. I will never come back to that hotel unless they terminate Reina.
Lastly, I tired to talk to Reina's supervisor, but the supervisor told me "Busy, I cannot handle." There was no place to tell any of the Excalibur employees that I was treated with racism and rude behaviors.

Read full review of MGM Resorts International
Hide full review
ComplaintsBoard
D
1:41 pm EDT

MGM Resorts International - concert and safety

I want you to know that I am not going to tell you who I am at all, but here comes my complaint! Lady Gaga was singing 'Judas' and had a minor fall off a big robot contraption! She swung her leg around is what I read on the article and had a minor spill! I don't know what the heck her dancers were doing but at least kind of helped her! I don't understand they should have paid a little more attention of what she was doing because if that was a bad fall for Lady Gaga she would been hurt badly and that is poor safety even onstage. I think it should have been done this way! To have the two dancers helping her down and the other dancers keep dancing during her song! Yes it was happening onstage when this was happening in Park Theater in Las Vegas, Nevada! Safety is important on the Strip and not letting superstars getting hurt! It need to stop! I am not saying this to be mean! I just don't want them to get hurt! :(

Read full review of MGM Resorts International
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.