CB Fast Food Chains Papa John's Complaints #142-161

Papa John's review: harassment from someone who works at this store

darcythe2nd of Brooklyn, US

Jun 18, 2014 10:13 pm UTC

Resolved

This is what I found on my front door when I got home this evening. I ordered something from the Parsippany Papa John's (450 N Beverwyck Rd Set 7, Parsippany, NJ) and my autofill put in the wrong phone number, but the address was correct. After more than a two hour wait and extremely rude service from the person on their line, I finally got a kid who didn't seem to know which end was which and I had to talk him though finding me. You know what? A girl from another restaurant also had trouble finding me because she was using an extremely outdated gps and I had to go out to the main road and help her navigate but I didn't mind... simply because she apologized, was very nice when we spoke on the phone, the person at the store was also very nice when I called them to ask for a status update, and she talked to me like a human being.

I posted a complaint on the Papa John's website that their drivers really ought to know how to find addresses (and I checked — it's accurate on Google Maps) and not need to call to find it. I also posted reviews on Yelp and Google because hey, it's my right as a consumer to post reviews (and because I was furious that after all that, they got my order wrong!). Anyway, I came home from work and THIS is what I find on my door: a dozen doorknob papa john's advertisements and the one in the front, in black ink that looks like it was scrawled multiple times because the person was angry, "Learn Your F*g Number."

I'm holding on to these and I'm posting pictures of them on your Facebook page and EVERYWHERE I can. This has gone from irritating to HARASSMENT.

This is so BEYOND unprofessional. It's despicable. It's disgusting. #1 Customer satisfaction? Papa John's, you have CRIMINALS running and working for your stores. I'm going to post this EVERYWHERE and warn EVERYONE I know about this brand and particularly, about this store. Shame, Shame on you.

I DEMAND an apology. YOU need to figure out a way to right this egregious wrong.

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Papa John's Contacts

Papa John's phone numbers

8800 600 0020

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Russia

+353 91 774 100

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Ireland

+357 77 777 760

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Cyprus

+90 444 7579

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Turkey

+973 17 506 070

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Bahrain

+86 108 329 7851

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China

+965 182 7272

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Kuwait

+82 15 778 080

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South Korea

+1 (242) 676-7272

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Bahamas

+591 341 7272

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Bolivia

+51 16 060 000

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Peru

(877) 547-7272

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Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

Papa John's social media
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