Panera Bread review: Broccoli cheddar soup

At the hoboken NJ location today my husband was eating broccoli cheddar soup. He felt something hard and spit out a whole fingernail. Yes. Disgusting. I showed the manager. He did not say sorry. Or anything. I asked for a refund and he only refunded the soup. We threw away our whole $30 meal. I could never eat at Panera again. I could not believe he couldn't even say sorry. Or offer a pastry or something to my crying two year old who now had no food to eat since our food was contaminated. I work in a restaurant and have NEVER seen such terrible customer service. It was a disgusting mistake but their reaction made it worse. They don't care about customer or cleanliness. I will be calling the health department