CB Fast Food Chains Panera Bread Complaints #202-221

Panera Bread review: Broccoli cheddar soup

Torijadee of Cranford, US

Sep 14, 2020 5:53 pm UTC

At the hoboken NJ location today my husband was eating broccoli cheddar soup. He felt something hard and spit out a whole fingernail. Yes. Disgusting. I showed the manager. He did not say sorry. Or anything. I asked for a refund and he only refunded the soup. We threw away our whole $30 meal. I could never eat at Panera again. I could not believe he couldn't even say sorry. Or offer a pastry or something to my crying two year old who now had no food to eat since our food was contaminated. I work in a restaurant and have NEVER seen such terrible customer service. It was a disgusting mistake but their reaction made it worse. They don't care about customer or cleanliness. I will be calling the health department

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Panera Bread Contacts

Panera Bread phone numbers

+1 (855) 372-6372

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Customer Service

+1 (314) 984-1000

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Legal Department

+1 (312) 629-7219

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Media Contact

+1 (724) 650-5495

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Manager

+1 (303) 356-8374

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+1 (314) 984-2444

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Panera Bread emails

panerabreadcustomercare@panerabread.com

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Support

Panera Bread address

3630 S. Geyer Road, Suite 100, St. Louis, Texas, 63127, United States

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