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[Resolved] Pall Mallred 100's

5
D Nov 28, 2017 Review updated:

I bought a pack of Pall Mall red 100 cigs and every single cigarette burnt like a bad self-rolled cigarette, so it would run and the cherry sometimes even fell out, i had to keep butting out my cigarette and re-light it so it would burn more evenly. I've never had that happen b4, i kept one cig and i still have the packaging. i bought them from a little Mom and Pop store so i never get a receipt, they like to save on paper I guess. Am I able to get a new pack? Please and thank you..

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Updated by Dvboyer1 · Nov 28, 2017

    My Pall Mall red 100's burnt like bad self-rolled cigs and the cherry kept falling out, can i please get a new pack? Thank you..

  • R.J. Reynolds Tobacco's Response · Nov 30, 2017

    Please ask this consumer to call the toll-free number on the side of their pack to report the product quality complaint. Our representatives need additional information for processing the complaint. Thanks.

Responses

  • N
      Jun 14, 2018

    pal mal super king red. i keep getting the occasional pak that tastes of grease when smoking using the capsule

    0 Votes

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