CB Internet Providers Optimum Mobile phone fiasco

Optimum review: Mobile phone fiasco

Lori Ledyard of US

Oct 04, 2025 11:14 am EDT

Verified customer

Featured review

Optimum Mobile has caused such stress for me from day one when I was persuaded to change over from my trusted Consumer Cellular. While one of your reps was on the phone with me. That is when the nightmare started with endless calls asking whether I had received the pin. I finally gave up and asked to cancel the whole process. No matter what I tried I could not cancel and am still being charged. I do not have an account, but am being billed. How can this be resolved? I told my credit card not to pay which they did and do, yet the bills keep coming.

Claimed loss: Repeated bills to my credit card, which I as the bank not to pay.

Desired outcome: Simple, stop billing me for a service I do not receive. disconnect.

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Optimum Contacts

Optimum phone numbers

+1 (866) 200-7273

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Customer Service

+1 (973) 230-6048

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New Jersey, CS

+1 (973) 230-2037

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New Jersey, Sales

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Connecticut, CS

+1 (203) 870-2492

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Connecticut, Sales

+1 (631) 393-0637

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Long Island, CS

+1 (631) 393-0707

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Long Island, Sales

+1 (718) 860-3514

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NY: Bronx / Brooklyn / Westchester, CS

+1 (718) 975-1140

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NY: Bronx / Brooklyn / Westchester, Sales

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Optimum emails

contact@optimum.com

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Optimum address

6 Corporate Center Drive, Melville, New York, 11747, United States

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