CB Internet Providers Optimum

Optimum review: Billing

Ruth N Baker of US

Dec 27, 2025 6:17 pm EST

Verified customer

Featured review

On Dec. 21st someone at Optimum entered 2 charges on my account. I did not authorize this charge at all. I have chatted with 2 optimum people and they could not remedy the situation, then referred me to another department, which was closed. This charge:
-$213.42
Transaction date
Dec 21, 2025
Posted date
Dec 22, 2025
Optimum
[protected], not only has caused my healthcare premium check to bounce, but possible others.

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Optimum Contacts

Optimum phone numbers

+1 (866) 200-7273

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Customer Service

+1 (973) 230-6048

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New Jersey, CS

+1 (973) 230-2037

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New Jersey, Sales

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Connecticut, CS

+1 (203) 870-2492

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Connecticut, Sales

+1 (631) 393-0637

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Long Island, CS

+1 (631) 393-0707

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Long Island, Sales

+1 (718) 860-3514

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NY: Bronx / Brooklyn / Westchester, CS

+1 (718) 975-1140

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NY: Bronx / Brooklyn / Westchester, Sales

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Optimum emails

contact@optimum.com

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Support

Optimum address

6 Corporate Center Drive, Melville, New York, 11747, United States

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