Oldies.com’s earns a 1.4-star rating from 0 reviews and 21 complaints, showing that the majority of customers are dissatisfied with purchases.
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Duplicate charge for one item
On July 12. I ordered the "Blaze" blu-ray for $23.97. Then on Wednesday July 19, was charged again. I emailed them twice to complain about the SNAFU. They blocked my email. How do I know? 'Cause it kept going to trash. I already reported them to my credit card agency. I'm this close to filing a fraud charge against them if they don't refund my 2nd charge of 23.97 back to my account by next week or the week after. That is illegal. It's fraud. I'm not playing with them! If I have to, I will sue.
Desired outcome: Just gimme my 23.97 back okay so I don't have to file charges.
The 2nd charge was refunded. Simply put.
Disappointing Customer Service Experience with OLDIES.com: A Review
I recently had an experience with OLDIES.com that left me feeling frustrated and disappointed. I had ordered a movie for my dad that he had been wanting for a while. I placed the order online on December 8th and eagerly awaited its arrival. However, by December 14th, the package still said it was being processed.
I decided to give them a call and spoke to a lady who told me to call back tomorrow. I was a bit confused as to why she couldn't help me then and there, but I figured maybe they were just busy. Unfortunately, I was hit with a snowstorm and couldn't call back until the 18th.
When I called back, I spoke to a lady named Myrna who told me to call back tomorrow. I was starting to get frustrated at this point, as this was the same thing I was told on the 14th. However, she did take my number and said a supervisor would call me back.
To my surprise, just 10 minutes later, I received an email from the company saying that my order had been shipped economy. I was relieved that it was finally on its way, but I still had some questions and wanted to call them back to clarify.
Unfortunately, when I tried to call them back, my number was blocked. I was shocked and disappointed that they would do this, as I just wanted to clarify some things about my order.
Overall, my experience with OLDIES.com was not the best. While I am happy that my order eventually arrived, the customer service I received was lacking. I hope that they can improve in the future and provide better communication and support to their customers.
Disappointing Experience with OLDIES.com: Delayed Shipping and Unhelpful Customer Service
I made an order on November 28th from OLDIES.com and I'm still waiting for it to be shipped. I've talked to three different people about it, two of whom were really nice and professional, but the third one, Ma, was really rude and unhelpful. They all said that the product is in stock and should have been shipped by now. I told them that this is part of a box of gifts that I'm sending across the country and it's holding everything up. Today, I tried to cancel the order, but the unhelpful representative said that it can't be canceled because it's already "wrapped in the warehouse."
I learned my lesson with this experience and I don't think I'll be buying from OLDIES.com again in the future. It's really frustrating to have to deal with this kind of situation, especially when it's holding up other important things. I just wish they could have been more helpful and communicative about what's going on with my order. Hopefully, they can improve their customer service in the future so that other people don't have to go through the same thing.
Is Oldies.com Legit?
Oldies.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Oldies.com. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for oldies.com can be seen as a positive aspect for Oldies.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Oldies.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Oldies.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Oldies.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Oldies.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Oldies.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Oldies.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 21 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- If you purchased a website from Oldies.com that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
Disappointing Experience with OLDIES.com: Poor Customer Service and Unplayable CD Tracks
I recently had an experience with OLDIES.com that left me feeling quite disappointed. While I appreciate that they have the ability to repress certain CDs, I was not happy with the outcome of my purchase. I had been searching for an out of print CD for quite some time and was thrilled to find it available on their website. However, when I received the CD-R format, I was hesitant to open it right away. It wasn't until several months later that I finally decided to give it a listen.
Unfortunately, I quickly discovered that the last two tracks were damaged and unplayable. I was frustrated and disappointed, but I decided to give OLDIES.com the benefit of the doubt and give them a call to report the issue. To my surprise, they told me that too much time had passed for them to send me a replacement copy. I was shocked and frustrated - how could they process a damaged CD and then refuse to replace it, regardless of how much time had passed?
Overall, I was extremely disappointed with the poor customer service I received from OLDIES.com. I understand that mistakes happen, but their unwillingness to make things right left a bad taste in my mouth. I will not be ordering from them again in the future.
Disappointed with OLDIES.com's Customer Service and Shipping: A Review
I recently made a purchase on OLDIES.com, ordering two Christmas CDs before Thanksgiving. The order was acknowledged on 11/23/20 and supposedly began processing in early December. The package was shipped on 12/10/20, and I was able to track it until 12/14/20. However, as of 12/31/20, there has been no update on the package's whereabouts.
I decided to call OLDIES.com on 12/30/20 to inquire about the status of my order. I was informed that I had to wait 45 days for a refund, which I found to be quite frustrating. I requested to speak with a manager, and I was told that I would receive a call back. Unfortunately, I am still waiting for that call.
As a long-time and loyal customer, I have never experienced any issues with OLDIES.com before. However, I am disappointed with the way I have been treated in this situation. I feel that my concerns have not been taken seriously, and I am left without any answers.
Despite this negative experience, I still believe that OLDIES.com has a lot to offer. They have a wide selection of products, and their prices are reasonable. However, I would caution other customers to be aware of the potential for issues with shipping and customer service.
In the meantime, I have contacted my credit card company to request that the charge be removed from my account. I hope that OLDIES.com will take steps to improve their customer service and prevent similar issues from occurring in the future.
Disappointing Experience with Oldies.com's Customer Service and Order Fulfillment
I've been shopping at Oldies.com for quite some time now, and I must say that my recent experience with them was not up to the mark. I had placed an order for a few items, but unfortunately, my order was not fulfilled as expected. I received an extra copy of one item, and the other item I had requested was missing. I was quite disappointed with this, and I decided to call their customer service to get this sorted out.
However, my experience with their customer service was not very pleasant either. I was put on hold for a long time, and when I finally got through to someone, they seemed to be having trouble understanding my issue. They kept asking me the same questions over and over again, which was quite frustrating. After a while, they assured me that the missing item would be replaced, but it has been weeks, and I still haven't received it.
I must say that I am quite disappointed with Oldies.com's customer service and their handling of my order. It's a shame because I have placed several orders with them in the past, and I was quite satisfied with their service. However, this recent experience has left a bad taste in my mouth, and I don't think I will be shopping with them again.
Overall, I think Oldies.com needs to improve their customer service and their order fulfillment process. They need to ensure that their customers receive their orders as expected and that any issues are resolved promptly. I hope they take this feedback seriously and work towards improving their service.
Terrible Customer Service and Delayed Shipping - Avoid This Company!
This company is not the best when it comes to customer service. I talked to a lot of people, but none of them seemed to know what was happening with my order or why I was getting calls from them. I had to argue with one of the customer service reps to get a manager on the phone. I placed an order on November 23rd, and it just sat there for weeks. But then, when I started complaining, my card was charged, and my item was shipped. I talked to a manager who said that the office manager, Dennis, could cancel my order, but it doesn't seem like that was done because I got a shipping notification today. And to make matters worse, the notification says that I might not get my item until after Christmas, which is when I planned to give it as a gift. This is the worst company I've ever dealt with, and I would advise anyone to stay away from them.
Disappointing Experience with Oldies.com: Delayed Shipment, Additional Charges, and Poor Customer Service
I placed an order for 27 vinyl LP's on March 7th and my credit card was charged on March 9th. However, I was surprised to see additional charges on March 12th. As of March 27th, I have only received 5 out of the 27 LP's that I ordered. I was disappointed to see that the 5 LP's came in two separate boxes, and each box had a printed notice stating that any parts of the order that had not shipped would not be charged until they were shipped. Unfortunately, this was not the case as the company charged me upfront for the entire order.
I am not happy with the way Oldies.com operates as they take the money upfront and then take their sweet time putting the purchased items into boxes for eventual shipment. I am planning to call my credit card company and charge back those albums that have not been shipped. I have also made a complaint to BBB as I believe that this is unacceptable. There are many online retailers selling the exact same product, and I see no reason to put up with Oldies.com's dismal customer support.
I will never order from Oldies.com again. It is frustrating to see that they do not value their customers and do not care about providing good customer service. I hope that they will take this feedback seriously and improve their operations in the future.
Disappointing Shipping Experience with Oldies.com: A Review
I recently made a purchase on oldies.com for some CDs on November 25th, 2020. According to their website, my order was supposed to be shipped within a few days and arrive within 2-8 business days. However, it has now been 23 days since my purchase and I have yet to receive my CDs.
After some investigation, I found out that the USPS shipped my CDs on December 4th, but I have not been able to track them since then. When I reached out to oldies.com for more information, they simply told me to be patient and did not provide any indication of when I could expect my CDs to arrive. On the other hand, the USPS informed me that they would not be able to provide me with any more information until the CDs are received in the Chicago area.
I must say, I appreciate honesty from companies when they sell me products. If oldies.com had been transparent about the shipping timeline, I could have made an informed decision about whether or not to order from them. Unfortunately, I am now left in the dark about when my CDs will arrive.
It is disappointing to see that other vendors offer free shipping and much faster delivery times for a variety of products. Why should I continue to shop on oldies.com when I can get better service elsewhere?
Overall, I am disappointed with my experience on oldies.com. I hope they can improve their shipping and communication processes in the future to provide a better customer experience.
Oldies.com Review: Frustrating Customer Service and Shady Operations
Oldies.com is a website that sells a variety of products, including music, movies, and collectibles. However, their customer service leaves much to be desired. It seems that their main goal is to delay your order as long as possible, making the process longer than ordering from mainland communist China in the 1970s. It's frustrating to wait for your order, especially when you're not sure if they even have the item in stock.
To make matters worse, it turns out that your order may not even be located in Pennsylvania, where Oldies.com is based. Instead, it could be located in Sweden, which you won't realize until your tracking number gets scanned by a guy riding a busted down Volvo towed by a reindeer with an inner ear infection. It's a bizarre situation that leaves you feeling like you're dealing with a shady operation.
It's clear that Oldies.com is only in business because of the sheer size of their operation, not because they value their customers. They treat you like you're about to be made into a lampshade, which is not the kind of treatment anyone wants when they're trying to make a purchase online.
Unfortunately, I'm not alone in my experience with Oldies.com. There are dozens of horror stories from other customers who have had similar experiences. It's a shame that a website that sells such interesting and unique products can't provide better customer service.
In conclusion, if you're thinking about ordering from Oldies.com, be prepared for a frustrating experience. You may have to wait longer than you expected, and you may not even know where your order is coming from. It's a shame that a website with such potential can't provide better service to its customers.
Disappointing Experience with Oldies.com: Confusing Transactions and Frustrating Customer Service
I had a bit of trouble with Oldies.com when I tried to order a product from them. I attempted to make the purchase twice, but unfortunately, the transactions wouldn't go through. However, a month later, I received a notification that they were trying to charge me for the products. I was a bit confused, as I hadn't received anything from them, so I decided to remove the payments from my account.
I then tried to cancel the order altogether, but was told that it couldn't be done once it had started being processed. The customer service representative informed me that I could return the product once I received it, but I wasn't too keen on that idea. I mean, if they couldn't process the order, why couldn't they just cancel it? It seemed like they were going back and forth on the payments, which was causing me a lot of frustration.
Eventually, the money was put back into my account, but a few days later, it was removed again. At this point, I was getting pretty fed up with the whole situation. I mean, if they couldn't process the order, why were they still trying to charge me for it? It didn't make any sense to me.
I even considered canceling my card just to stop them from removing and adding money from my account. It was just too much of a hassle. I was told that the order couldn't be processed, but then I was told that it couldn't be canceled either. It was all very confusing and frustrating.
In the end, I never did receive the product, and I never got my money back. It was a disappointing experience, to say the least. I wouldn't recommend Oldies.com to anyone based on my experience.
Karate kid & big trouble in little china dvds
I purchased over 10 DVDs from this website to set aside for my daughter each year for her birthday. Upon opening her gift, Karate Kid, there was no dvd inside! On top of that, I didn't receive one of the DVDs that was "in stock" until 6 months later because it was backordered. Lastly, Free Shipping isn't free to Hawaii no matter how much money is spent.
Talking to customer service agent, Lynn, is like pulling teeth. This company will take your money and run. Their customer service sucks! This company is bad! Buyer beware.
Tip for consumers:
Make sure to share this rating with everyone you know. Could save someone money and headaches.
Thank you
Refund
I recently purchased two DVDS from Oldies.com. For some reason, the U.S. Postal Service claimed the address I provided, which is my home address, was undeliverable. Even though I do not understand this, I do not blame Oldies.com. However, Oldies.com has refused to provide me with a full refund. Instead, they have charged me the shipping fee for a package that was never delivered to me.
Desired outcome: I wish to have a full refund.
After we collided special edition bluray
Ordered the blu ray special edition of after we collided on february 17th and haven't yet had it shipped and when asking for a refund they couldn't proved one for me.
Internet order
I have waited ten days for an order to be shipped. After calling I was informed that the order would not be shipped for at least three days. That is totally unacceptable. Upon requesting the order be canceled the customer service representative informed me the only recourse was to deny the shipment. The bottom line is this company has very poor service. Needless to say I will not be conducting any further business with them
False advertising and fraud
Seller offers shipping insurance at an additional cost with purchases, then refuses to honor said insurance when parcels get lost in transit. I purchased an item with FULL shipping insurance, and the item did not arrive. When I contacted the seller, they claimed that the insurance does not cover losses, only damaged items. This supposed "policy" is not listed anywhere on their website, and the insurance does say FULL shipping insurance
book
My name is Tony from New York City. I am here to file an complaint of an order i made from Oldies.com. The address is located in above page. On March, 30, 2019, I order number is #945287, Teens Play, Like Mothers, Like daughters, the amount of payment $12.07. I request for the tracking number and they come up with excuses that they didn't gave to and came...
Read full review of Oldies.comRip off
They ship orders selectively. You never know whether your order arrives or not. And it sucks.
I ordered from them 4 times and 2 out of them were failed, because these cowboys didn't ship anything and it meant I paid money for nothing.
Each time I opened disputes and it was the only way to refund. If I didn't do it, it would take a long time to get the money back.
their false/devious information on a 6 cd order
Placed 6 (six) music CD's in basket after checking shipping instructions of company.
They stated : $2.50 first item
$1.00 each additional
Clicked to ask the combined shipping they advertise - MESSAGE CAME UP THEY DENY DOING SUCH.
Wrote them. They did not answer.
You should be made aware of their erroneous or DEVIOUS misrepresentation.
Read companies offerings and
Seller
User ID oldies-vinyl (Feedback score 700)
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50 Years of Classic Group Harmony Music Spaniels James Pookie Hudson CD New
50 Years of Classic Group Harmony Music Spaniels James Pookie Hudson CD New
Condition: Brand New
Quantity:
$2.98
Economy (4 business days)
Economy Shipping
Shipping cost + $2.50
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Just For U, Volume 2: R&B Party New CD Ronni I. Clifton Records Doo Wop Rare 45s
Just For U, Volume 2: R&B Party New CD Ronni I. Clifton Records Doo Wop Rare 45s
Condition: Brand New
Quantity:
$2.98
Economy (4 business days)
Economy Shipping
Shipping cost + $2.50
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Ronnie I's Top 25 Ballads New Sealed CD Doo Wop Clifton RB Vocal twilighters
Ronnie I's Top 25 Ballads New Sealed CD Doo Wop Clifton RB Vocal twilighters
Condition: Brand New
LAST ONE
Quantity: 1
$2.98
Economy (4 business days)
Economy Shipping
Shipping cost + $2.50
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Ronnie I's Cliftonaires How Sentimental Can We Be? 20 Acappella Memories CD
Ronnie I's Cliftonaires How Sentimental Can We Be? 20 Acappella Memories CD
Condition: Brand New
LAST ONE
Quantity: 1
$2.98
Economy (4 business days)
Economy Shipping
Shipping cost + $2.50
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Best of The KINGTONES Japanese Doo Wop Group Vocal New CD Tokyo R&B
Best of The KINGTONES Japanese Doo Wop Group Vocal New CD Tokyo R&B
Condition: Brand New
Quantity:
$2.98
Economy (4 business days)
Economy Shipping
Shipping cost + $2.50
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Lenny Cocco & The Chimes Don't Take Away Our Music New Sealed Doo Wop Oldies CD
Lenny Cocco & The Chimes Don't Take Away Our Music New Sealed Doo Wop Oldies CD
Condition: Brand New
LAST ONE
Quantity: 1
$2.98
Economy (4 business days)
Economy Shipping
Shipping cost + $2.50
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Subtotal (6 items):
$17.88
Shipping to 17520:
$15.00
Sales Tax:
$1.98
Total:
$34.86
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Ultimate Christmas Album 2: Wods Boston by VARIOUS ARTISTS
Ultimate Christmas Album 2: Wods Boston by VARIOUS ARTISTS
Condition: Very Good
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$5.25
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Eighteen Soulful Ballads by Various Artists
Eighteen Soulful Ballads by Various Artists
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MELLO KINGS S/T CD UK Audio Book And Music 2001 18 Track (Abmmcd1265)
MELLO KINGS S/T CD UK Audio Book And Music 2001 18 Track (Abmmcd1265)
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$6.46
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+ GBP 1.55
$2.01
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MELLO KINGS S/T CD UK Audio Book And Music 2001 18 Track (Abmmcd1265)
MELLO KINGS S/T CD UK Audio Book And Music 2001 18 Track (Abmmcd1265)
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$6.45
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Various : Slow Dancing the Night Away (2CDs) (1994)
Various : Slow Dancing the Night Away (2CDs) (1994)
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AWFUL customer service
Placed order by phone on Dec 8th, still hadn't received order on Dec.15th.Wife placed call to find out when we could expect order since it was a Christmas present. She was told it was being sent through "media mail" and would take 2 wks. I am familiar with "media mail" and would have UPGRADED the shipping if I was told that the order was being shipped "media mail"! She asked gentleman if the order had already shipped and was told he "had no way of knowing because there wasn't any tracking # he only knew it was billed on the 14th." That's 6 DAYS AFTER the order was placed ! Then, I receive a e-mail today, the 17th of Dec. that my order was shipped today ! (media mail of course). Oldies.com customer service SUCKS ! PERIOD. Incompetence.
They don't deserve your business. I am not writing this review to get a coupon or some other B.S. from them. I want the public to know their service sucks. I live in Pennsylvania not far from them, and it wouldn't cost piddly to ship 1st class. I wouldn't have cared about the extra cost anyway, since it was a gift. Bill in Pa.
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed four or five online orders with Oldies.com over the past year, but I won't do it ever again. My last order was screwed up, with an extra copy of one item I had requested, and missing another item I had wanted. When I called customer service to straighten out the problem, I was on hold for a while, and then the guy I finally did get to talk to had to keep putting me on hold and asking me the same questions over and over again in order to try to understand what was wrong with the order. Eventually, he assured me that the item missing from the order would be replaced. That was weeks ago, and guess what? The lost item has never been replaced, and now they've lost a customer, too.
Overview of Oldies.com complaint handling
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Oldies.com Contacts
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Oldies.com phone numbers+1 (800) 336-4627+1 (800) 336-4627Click up if you have successfully reached Oldies.com by calling +1 (800) 336-4627 phone number 0 0 users reported that they have successfully reached Oldies.com by calling +1 (800) 336-4627 phone number Click down if you have unsuccessfully reached Oldies.com by calling +1 (800) 336-4627 phone number 0 0 users reported that they have UNsuccessfully reached Oldies.com by calling +1 (800) 336-4627 phone numberConsumer Orders+1 (800) 446-8426+1 (800) 446-8426Click up if you have successfully reached Oldies.com by calling +1 (800) 446-8426 phone number 0 0 users reported that they have successfully reached Oldies.com by calling +1 (800) 446-8426 phone number Click down if you have unsuccessfully reached Oldies.com by calling +1 (800) 446-8426 phone number 0 0 users reported that they have UNsuccessfully reached Oldies.com by calling +1 (800) 446-8426 phone numberBusiness Inquiries+1 (610) 649-7565+1 (610) 649-7565Click up if you have successfully reached Oldies.com by calling +1 (610) 649-7565 phone number 0 0 users reported that they have successfully reached Oldies.com by calling +1 (610) 649-7565 phone number Click down if you have unsuccessfully reached Oldies.com by calling +1 (610) 649-7565 phone number 0 0 users reported that they have UNsuccessfully reached Oldies.com by calling +1 (610) 649-7565 phone numberCustomer Service (international+1 (610) 649-7650+1 (610) 649-7650Click up if you have successfully reached Oldies.com by calling +1 (610) 649-7650 phone number 0 0 users reported that they have successfully reached Oldies.com by calling +1 (610) 649-7650 phone number Click down if you have unsuccessfully reached Oldies.com by calling +1 (610) 649-7650 phone number 0 0 users reported that they have UNsuccessfully reached Oldies.com by calling +1 (610) 649-7650 phone numberBusiness Inquiries (international
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Oldies.com emailscustomer-service@oldies.com100%Confidence score: 100%Supportcollector-submissions@oldies.com99%Confidence score: 99%communicationwebmaster@oldies.com93%Confidence score: 93%It
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Oldies.com addressP.O. Box 77, Narberth, Pennsylvania, 19072, United States
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Oldies.com social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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AWFUL customer service



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