Full Source
reviews and complaints

This was our first time with Full Source and will definitely do again! Only complaint would be communication on when product was shipped and expected to be delivered. Order came in 3 separate shipments and the only one communicated was the last one

I couldn't find what I wanted in a pocket T-shirt locally for a price I wanted to spend, so I decided to look online. I found Full Source and saw a really good selection and good prices, so I bought 11 shirts. They arrived within a few days, and the shirts are good quality. I wouldn't hesitate to buy again or to recommended them to anybody else.

I was sick and tired of getting my fingers cut by blades on the job and finally ponied up the cash to the tune of $100 for gloves. Dyneema Cut Resistant Gloves are the best for jobs where you are going to be exposed to sharps. It will not stop a nail but it will be good enough to stop cuts from stray razor blades. Best money I ever spent on gloves

My company, Manders Maintenace is very pleased to do business with Full Source. During the time of our changing from renting uniforms to purchasing our own, Full Source was timely with getting us our uniforms. Even when we had to re-order uniforms we had them with 2-3 days of ordering. Sometimes in 1 day! We are very happy to be doing business with Full Source!

The prices are good the quality of the tshirts I've ordered has been good. The shipping is slow but worth the wait. Thanks.

Good quality, great selection of products at very reasonable prices! I highly recommend Full Source for purchasing work gloves.

We had a small order, but had super fast shipping at a reasonable price with tracking provided. Definitely will order again.

Loved the shirts I received-excellent flattering fit, quality fabrics and as bright the colors as I was hoping. The price was amazing!

This transaction went absolutely flawlessly and they shipped my items very fast I was impressed. And I love the shirts that Ive ordered

Excellent site, high quality merchandise, out standing prices, great customer service. Purchased from seller several occasions. Highly recommend.

The entire process was simple. I was able to find all of the items that I needed. The website was easy to use and the items arrived quickly. I will definitely use Full Source again.

Fantastic quality shirts for a reasonable price. My husband, dad, and nephew all love their shirts. The available options and colors are very pleasing and the products we purchased were very vibrant in color as well. I highly recommend them.

I am a returning customer and love the entire shopping experience with Full Source. 1. Website is user-friendly;2. Good quality shirts that wash & wear well;3. Merchandise arrives on time;4. The shirts I have ordered are as they are described!Highly recommend!

Great prices and great selections all year long, not just seasonal like most department and big box stores. I really like that they have a nice plus size selection in all the colors and the quality is amazing. Full Source is now my first go to place for t-shirts.

I really love it! Many compliments on the job, everyone likes the color. The shipment was always on time, delivered within 3 to 4 days. The price for the work vest is a little high, but it's worth it. I highly recommend ordering a work vest from this company for fast and on-time delivery.

The only place I order my safety glasses from. Used to order from another place but started having problems purchasing what I had previously purchased on multiple occasions. Thats how I found full source and have used them 3 or 4 times now and havent had any issues. I will definitely keep ordering here and I recommend to others.

Slow shipping without any tracking or update until about 10 days after the order, and then I got a shipping email. I've ordered from them 4 different times, and that's pretty normal. But they have a large selection and good prices. It would be nice to have an order status update between the time of order confirmation and the date that it ships.

I looked at several sites for a medium short sleeve black shirt with a collar and at least one pocket, that would be long enough for a tall man, 6'5". FullSource was the only site I found that carried such a shirt at a reasonable price. The shirt fits just fine. It is easy to care for by washing according to the instructions on the label. I am completely satisfied with the shirt and with Fullsource.com.

Full Source was excellent! Actually, it was a pleasure to be able to speak directly to a person instead of going through a menu. It was also great to speak to someone who speaks English clearly. I had originally ordered through another website, but the order delivery notifications were messed up and said that the shirts might not arrive until August. I needed the shirts for work right away, so I went online and found Full Source. I placed my order and the shirts were shipped out within 24 hours with tracking. They were supposed to be delivered in 2-3 days. The very next day, I received a notice from Amazon saying that the shirts had been delivered. So I immediately called Full Source customer service a second time to see if I could cancel the order before it was sent out. Unfortunately, it had already been processed. But once again, the customer service was professional, pleasant, and easy to deal with. They emailed me a Return Authorization and I received my Full Source order within 3 days of placing it. I returned it right away and received my refund within the next 3 days. If I ever need to find 100% cotton "Ansi Green" shirts again, I will go directly to Full Source. The entire experience was excellent, personal, and forthright. Thank you!

So, I decided to give Full Source a try and ordered 2 shirts in XL size. But, as luck would have it, I realized that I needed L size instead. I quickly sent an email to their customer service team, hoping to change the size before the shirts were shipped. But, alas, I was told that the items were already "on their way from the warehouse" and could not be changed. Disappointed, I waited for the shirts to arrive.

A few days later, I received an email stating that my order was ready to ship. I replied to the email, once again asking to change the sizes. But, to my dismay, I was told that the shirts had already been shipped and the sizes could not be changed. I felt like it was a waste of time to ship shirts that I was ultimately going to return.

The shirts cost me $20.48 each, which totaled to $40.96. I also had to pay $4.53 in tax and $9.99 for shipping, bringing the total to $55.48. When the shirts finally arrived, I noticed that they did not come with a packing letter or return slip. So, I called their customer service team to ask about the return process. They told me that I could return the shirts using any shipping method, but I would have to pay for the shipping cost myself. I was not too happy about that, but I decided to go ahead with the return.

Here's where my frustration really kicked in. Full Source refunded me only $20.48 for each shirt, which totaled to $40.96. But, they only refunded me $3.64 in tax and none of the $9.99 that I had paid for shipping. So, my total refund was only $44.60 for 2 shirts that I didn't even need. On top of that, I had to pay for the shipping cost again and I was still out 2 work shirts that I desperately needed.

Overall, my experience with Full Source was not great. While their customer service team was responsive, they were not able to help me change the sizes of my shirts before they were shipped. And, their return process was not very customer-friendly, as I had to pay for the shipping cost myself and did not receive a full refund. I would not recommend Full Source to anyone looking for work shirts or any other products.

This is absolutely heartbreaking. To have to cut ties with a company we've used for the last few years. Our company has gone from 50+ employees to 300+ and we have been loyal customers to Full Source. I don't know what happened in the last year but I have NEVER had so many errors, mistakes, lengthy production times as I have in 2019. As we've grown and continue to grow, I have referred Full Source to over 25+ Managers and 30+ locations and we are still expanding! Their incompetency, lack of communication within their OWN departments and horrible customer service has finally ended our business with them. If the Owner/s had any idea what was going on among his staff he'd probably be VERY irate or better yet- reconsider his policy and procedures.

Honestly, when Full Source doesn't do their job it means I'M NOT DOING MY JOB! I gave them so many chances to rectify things...

So please before you go and try this company, remember they are just an online store... most of the product they purchase is from the manufacturer and while thats totally NORMAL part of the process, they DO NOT dropship! And their process for ordering the stuff is ridiculous. LET ME REPEAT, R-I-D-I-C-U-L-O-U-S!

Example:

You make your order... some of it is custom work, the rest isn't. Well you can prepare yourself to have to wait ALL THAT TIME for the stuff that isn't custom! Instead of sending out the partial order they make you wait for the entire thing.

I have gone literally almost 3 months for production! They say
'art approvals' take 3-5 business days but thats a TOTAL LIE! When I get the artwork, it takes at least 2 weeks for the first art approval! And can we talk about the design of it? 9 times out of 10, you will have to DENY the art because the placement is wrong, the color is wrong, the artwork is wrong, the size is wrong! And then, you have to wait another week for another art approval! And God forbid its wrong again... because every single time you have to wait. Its another week that is going by without your product. And then you still have to wait for them to order the stuff! Soooooooo, all this time you are dealing with their incompetent art department and in the meantime they haven't even ordered the product from the manufacturer! So, again... you are now weeks out, you finally approved their artwork and now you have to wait for them to receive it, send it to the embroidery person who they NEVER communicate with and THEN they have it shipped to you. Oh but thats NOT ALL, once you get the product you hope and pray that there aren't mistakes on it. But guess what? There usually is!

Please, please save your job, your sanity and your wallet and go with other reputable companies who value their customers! Its an unfortunate... really it is.

Date: June 17, 2021
Order Number: ***
I have not received my package from UPS with tracking number 1Z E5A [protected]. I ordered 2 pieces of ***Yellow-3X, which were supposed to be drop-shipped from the manufacturer. According to the information provided by *** on June 21 and Ron on June 24, I was supposed to receive an email regarding the shipment. However, I have not received any email.

I have been trying to contact *** at 904-***, but he has been unresponsive and has not followed through with resolving the issue. He stopped all communications on August 4th, and despite leaving two phone calls and emails, I have not received any response. I also emailed his three supervisors, but only *** Responded and did not provide any assistance.

I would like to either receive the product that I paid for or get a refund of $39.89. I have a PDF file that contains a timeline of the actions I have taken regarding this issue. I have also posted about this retailer and how they treat their customers.

*** mentioned that he would initiate a UPS package investigation, but he has not provided any details or reference numbers for me to follow up on. I kindly request your assistance in resolving this problem. Thank you.

Sincerely

So, we decided to give Full Source a try and ordered 4 pairs of red laptop pants. We were excited to receive them and try them on, but when we got them, we noticed that they were labeled as 35x36 instead of the advertised 36x36. We were disappointed, but we thought that it wouldn't be a big deal since the pants had elastic inserts. However, when we tried them on, they were too tight and uncomfortable.

We contacted Full Source to ask for a return and exchange for the correct size, but they refused to take them back. We were shocked and frustrated that they didn't value customer service. We have always bought elastic insert work pants as 36x36, and we expected Full Source to provide the same quality and service.

Overall, we were disappointed with our experience with Full Source. We don't recommend them to anyone who values customer service and quality products. It's a shame that they don't want return customers because they could have had a loyal customer in us.

I recently ordered some embroidered shirts from Full Source and unfortunately, they were out of stock in one of the colors I wanted. However, I was told that I could order it when it came back in stock with no minimum order requirement. I was excited to hear this news and waited patiently for the color to come back in stock.

Finally, the color I wanted became available again and I reached out to Full Source to place my order. However, to my disappointment, I was informed that I would now have to order a minimum of six shirts in that color. I was frustrated and felt like I had been misled.

To make matters worse, during the ordering process, I didn't receive any updates or confirmation about my order. I had to track it down myself and it wasn't until I did that, that I received a call from Full Source. This lack of communication was frustrating and made me question the reliability of the company.

Overall, I was disappointed with my experience with Full Source and I don't think I will be ordering from them again. It's a shame because I really liked the shirts I received, but the hassle and miscommunication just wasn't worth it.

and committed to ensuring prompt delivery of their products.

I recently had an experience with Full Source that left a sour taste in my mouth. I had placed an order for some blank safety vests, but after waiting for ten days, I decided to reach out and inquire about the status of my order. To my dismay, I was informed that they had only just received the order and that it would take an additional ten business days to have it delivered to me. Needless to say, I was quite disappointed, and my clients were not too pleased either.

As someone who values prompt service and timely delivery, this experience left a lot to be desired. It was exceedingly frustrating to have placed an order, only to have to wait an extended period of time to receive it, with little to no communication throughout the entire process.

It's truly a pity, as I had initially heard good things about Full Source, but this experience has sadly left me with a negative impression of the company. Going forward, I hope that they will take steps to improve their order tracking and shipping processes in order to better serve their clients. For now, though, I'll be forced to take my business elsewhere, and I suspect that others may do the same if they have similar experiences.

If you're in the market for some personalized merch and considering Full Source, there are a few things to keep in mind. First, it's worth noting that the folks who work there seem pleasant enough - so you're in good hands on that front. However, it's been my experience that their turnaround times can be quite slow. Specifically, even receiving an email can take a while, which can be frustrating if you're eager to get the ball rolling on your order.

Another thing to keep in mind is that their policies are a bit tricky to navigate. It's definitely worth reading the fine print before you hit "order", as there might be particular details about shipping or customization that you'll want to be aware of before you commit.

Personally, my biggest frustration with Full Source thus far has been the time it's taken to embroider just ten t-shirts. It's been over a month and a half, which seems like an exceedingly long time to wait for such a relatively small order. I understand that customization takes time - but this feels excessive.

All told, if you're not in a hurry and have thoroughly researched their offerings and policies, Full Source might be a fine option for your needs. But if you're looking for something with a bit more speed and efficiency, you may want to look elsewhere.

When I recently placed an order on Full Source, I was impressed with the prompt delivery of my purchase. However, when I received the shirt I had ordered, it turned out to be too big for me. While I have had other experiences with companies that provide return labels, even if a customer has to pay for return shipping, I was somewhat disappointed to learn that Full Source does not offer this convenience to its customers. This meant that I would have to take care of shipping the item back to the company on my own, and pay the full rate for USPS shipping out of my own pocket.

Despite this inconvenience, I have to say that I still appreciate some of the other factors that make Full Source a good choice for online shoppers. For one thing, the company offers a wide variety of products, ranging from safety gear and workwear to office supplies and home goods. This means that customers can find just about everything they need in one place, rather than having to shop around at multiple stores.

Another thing that sets Full Source apart from other companies is its commitment to quality. The company carefully selects its products from top brands in each industry, ensuring that customers are getting nothing but the best. Additionally, Full Source offers competitive pricing on all of its products, which means customers can save money while still getting the best quality items.

Overall, while I was somewhat disappointed with the return process at Full Source, I still believe that it is a great choice for anyone looking to buy quality, affordable products online. With its wide selection of items, commitment to quality, and competitive pricing, Full Source is definitely a company worth considering for your next online shopping experience.

As someone who was in need of work shirts and pants, I recently made a purchase from Full Source (fullsource.com). Unfortunately, I was disappointed with what I received. Despite ordering bigger sizes, none of the clothing items fit me properly. I found this concerning as I expected to receive clothing that was true to size. Additionally, the shirts I received were see-through, which was unexpected and not practical for work attire.

I attempted to return the products, anticipating a simple and straightforward process. However, this was not the case. I was charged a return fee of $7.00, even though I had purchased multiple items. On top of this, I also had to pay for the shipping costs to return the items, which totaled almost $6.00. Overall, the return process was inconvenient and I felt that the company was being money-hungry in charging these fees.

After dealing with these issues, I must say that I would not recommend Full Source to others. I found my experience with the company to be negative, and I felt let down by the quality of the clothing I received. I think it's important for consumers to be informed about their purchases and the return policy in advance, so they can make an informed decision.

I had a regrettable experience with Full Source (fullsource.com) recently. First and foremost, the communication was one of the major problems encountered- it was frustratingly insufficient. After waiting for two months for my ordered items, I could not believe that I still had to work on returning the items with no positive response from the customer service representatives even after leaving several messages.

The Port &Company items I received were of very low quality, and they were completely different from the ones I ordered from All Day Shirts or Jiffy. This was a major letdown for me as I couldn't even use them, and they looked nothing like what was advertised. Moreover, finding out that I couldn't return the items was the final seal on my disappointment.

I had high expectations given that I made my purchase from an e-commerce platform, and Full Source's inability to deliver on my expectations was a huge disappointment. It is with great displeasure that I report my experience shopping with Full Source (fullsource.com). I have made other purchases online before, and I have been met with better customer service and product quality. I would not recommend this site due to past experiences.

If you're thinking of making a purchase from fullsource.com, you may want to think again. Although this store has a wide range of products available at affordable prices, there are several issues with their service that could ruin your experience.

Firstly, many customers report delays in receiving their orders. It's frustrating to wait for a purchase, especially when you need it urgently. Additionally, some customers have received the wrong size or product entirely, which is inconvenient and wastes time.

However, the main issue seems to be the terrible customer service. Many customers have reported unpleasant interactions with representatives who were unhelpful or even rude. For a store that relies on customer satisfaction, this is a huge red flag.

It's understandable that mistakes can happen in any business, but the lack of effort to rectify them is concerning. One customer reported an incorrect order and tried to contact customer service multiple times, only to be ignored. It's not a good look when a company values their bottom line over their customers.

All that being said, there are still positive reviews of fullsource.com, so it's not all bad. However, if you do decide to order from them, be prepared for the possibility of a long wait, incorrect order, and unsatisfactory customer service. If you're willing to take that risk for the lower prices, then go for it. But if you want to ensure a smoother transaction, it may be better to look elsewhere.

After receiving my package from Full Source, I was excited to try on my new coat. However, upon opening the USPS envelope, I noticed that the coat was haphazardly stuffed inside, causing it to bulge like a basketball. While it did have a tag marking the size, it was close to being destroyed, which left me concerned about its quality.

When I tried on the coat, I noticed that it was not the size I had ordered. Instead of a medium, it felt much larger, making me feel like I was swimming in the coat. Additionally, I had to bend over just to reach the zipper because it was so low, which was not the ideal fit I was expecting.

After examining the product further, I started to wonder if the coat was new. The quality seemed questionable, as though it had been taken out of someone's closet and sold as new. As a result, I was left feeling disappointed with my purchase from Full Source.

Overall, I understand that return policies can vary from retailer to retailer. Therefore, I would appreciate clear instructions for returning this item. I hope that Full Source can provide a better quality assurance for its products in the future.

I recently had an unfortunate experience with Full Source, the online retailer that I ordered my work shirts from. Although I was excited to purchase some new shirts for the office, I was disappointed to find that after 3 weeks from placing my order, they had yet to arrive. Naturally, I had to reach out to customer service to inquire about the whereabouts of my package. Unfortunately, what little information I received from customer service left me feeling quite frustrated with the fact that my items were deemed undeliverable, despite my business having a long-standing presence at our location for the last 15 years.

The lack of transparency and communication surrounding my order's status was highly concerning, as I had received no notification or update about any delivery issues in the meantime. As of now, I am still waiting for a refund from Full Source and am keeping my fingers crossed that this process will go smoothly. Overall, I was highly dissatisfied with my experience with this company and cannot recommend them to anyone. I would advise others to think twice before placing an order with them.

To put it bluntly, my experience with Full Source (fullsource.com) was absolutely terrible. I placed an order for some work boots which unfortunately took an incredibly long time to ship out. Becoming increasingly impatient, I decided to call the customer service department to cancel the order. The customer service representative assured me that I would receive a cancellation email shortly. However, to my dismay, I never received it. I decided to take matters into my own hands and sent out an email a few days later, but to my utter disappointment, I received no response. This situation only added to my frustration, and I was left feeling extremely dissatisfied with Full Source's customer service.

As a last resort, I decided to call the customer service department again and send another email. How many times did I need to reach out to them for confirmation of my cancellation and a refund of my money? Unfortunately, I can only say that the answer is more than once. It is not unreasonable to expect a company to promptly address and fulfill their customer's requests, and this experience with Full Source was anything but prompt or satisfactory.

Overall, I was disappointed with my interaction with Full Source, and it is my sincere hope that they improve their customer service practices to ensure a more positive experience for their patrons in the future.

When I decided to place an order at Full Source, I was excited to get my hands on the items I had been eyeing for some time. Unfortunately, things didn't go quite as planned. Even though the website showed the products I wanted as being in stock, I found myself waiting for a week without any sign of shipment. Understandably, I was upset by this delay, especially because I needed the items for an upcoming project.

Feeling frustrated, I decided to give the customer support team a call to find out what was going on with my order. The representative I spoke with was friendly and courteous, but couldn't provide me with any clear answers about the exact nature of the delay. However, they did offer to prioritize my order, which meant that it would be shipped out the very next business day. Naturally, I was relieved to hear this and grateful for their intervention.

With the assurance that my package was finally on its way, I continued to wait eagerly for it to arrive. However, even after two weeks had passed since the initial order, I still hadn't received the items I had paid for. Needless to say, I was disappointed by this prolonged wait, especially since I had counted on Full Source to deliver my merchandise in a timely fashion.

Overall, my experience with Full Source was a mixed one. While I appreciated the helpfulness of their customer support team, I can't say that I was thrilled with the overall level of service I received. Waiting for weeks for a package to arrive is an inconvenience in the best of times, and it certainly put a damper on my excitement about the items I had ordered. If Full Source wants to be truly customer-focused, I believe they need to improve their handling of orders and deliveries to ensure that their clients receive the products they paid for in a timely fashion.

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As a consumer, there are few things more frustrating than not receiving products you've purchased in a timely manner. Unfortunately, this was my experience with Full Source. It's been two weeks since I made my purchase and still no shipment. Not only that, but I've found their communication to be severely lacking. Attempting to get in touch with someone to address my concerns was a hassle, to say the least. When I finally did connect with someone, I was disappointed by their indifference to my situation. It was clear they did not value my business or have any desire to retain me as a customer. In the end, I had to take matters into my own hands and cancel my order. There was no attempt to rectify the situation or compensate me for my inconvenience. Needless to say, I would not recommend Full Source to anyone looking for reliable and timely service. As a customer, I expect more and will certainly not be a returning patron""".